Contractor damaged my window

Question Icon
Posted by: from Lethbridge
2/7/2012 at 9:44:29 PM

I have a contractor doing an outside addition-a roof over a deck that he also built. While we were away he worked on the roof (there is a window right under the roof on the house) and when we came back home the window was damaged right in the middle of it-a big scratch in the field of view. He states it must have been a shingle that blew off of the new roof (that he built). It is evident from the scratch on the window plus the continuance of the scratch down the siding that a piece of sheet metal was the culprit...perhaps someone carrying pieces of fascia??

We have a very windy climate and he was working on a very windy day. Who's responsibility is it to fix the window if it was a shingle that blew off? How do I address this? He states he has contacted his insurance company and they will pay for half-why the heck should I have to pay for anything???

User Icon
Date/Time2/7/2012 at 10:10:20 PM

Hi Renee!

Well you shouldn't have to pay for any of it. He damaged it so if his insurance will only pay half he should pay the other half its that simple.

Why is his insurance only paying half because of his deductable I take it? So thats what he needs to pay. Tell him to suck it up or get rid of him. We all make mistakes just own up to them its the right thing to do.


User Icon
Date/Time2/7/2012 at 10:29:11 PM

Hi Renee:

Brent has given you the advice to take. However, because of his attitude, after he has paid for the replacement glass, he should be gone. There are too many contractors in the field that take advantage of situations, and hence give enveryone a bad name.

Right now I am working on a project that a "well established" contractor started. Firstly he overcharged by approximately $15,000.00 to a non resident owner. then, he didn't even finish all that was in the original contract, and wanted more payments!

There are a lot of vultures in the marketplace, and the sooner that they are brought to task, the better.


Meadowood Homes

User Icon
Date/Time2/8/2012 at 10:13:02 AM

Hi Renee!

The way you describe it, it looks that only the glass unit is the issue and not the whole window. How ever you have to look from inside and outside to see if there are glazing stops that allow to remove the glass only, If its all welded you will need to replace the frame too.

To replace the glass and labour depends on the size should be a few hundred $ (250?, 300?). Find first the cost and let the contractor know, he might think its expensive and that why he went to his insurance.

If you have other q? about the glazing stops or the glass type call me at 647-827-1070 ext 104

Hope this will help.


Harry C.

Search the TrustedPros directory and discover the best contractors in your area.

Find your home service pro
Great renovations start with a great contractor.

Since 2004, TrustedPros has been helping homeowners find the right contractor for their home improvements and repairs.

Post Your Project

Within hours you'll be comparing offers from top-rated professionals. It's free to post and you're under no obligation to hire.

Trustedpros Inc. does not warrant the accuracy, completeness, safety, legality or usefulness of any Content, or Whether Content is Current and up-to-date, and TrustedPros Inc. Shall have no liability whatsoever with respect to your use or reliance upon any content or for content being removed or otherwise ceasing to be available. Please refer to the terms and conditions of use of this websites for more details.

Get Free Estimates

Post your project and compare offers from top-rated pros.