After the work is done, is the contractor required to clean up but say he was on the rush and could not do it?

7/28/2019 at 8:56:55 AM

Sorry this has happened to you Melanie.

My suggestion is to approach the contractor and ask them to shave a little off the bill and make it right. If they refuse, pay them the full amount but make it known that you will be telling a friend or two about them.

The worst thing for us contractors is a bad reputation.

Hope this helps,

-Dave - Parisi Electric

7/28/2019 at 9:42:34 AM

As a professional trade ,he should treat clients professionally and make clines satisfied at the end ,otherwise he will lose one valuable clients .

7/28/2019 at 11:59:36 AM

Good afternoon Melanie,

As a licensed professional he should have cleaned up after himself and left your home the way it was when he arrived.

He should have told you about the damaged drywall prior to his starting the work. Since he did not, and you noticed it after he completed the work was completed he should repair the drywall at no charge to you.

Ask him to bring a drywall repair person in that they know to have the repair completed or find a company yourself

Tell him you will not pay his invoice until the drywall is repaired by a company of his choosing . If you find a company yourself tell him you will deduct the repair cost from his invoice.

A professional will not leave your project in this state and with you being unsatisfied

Thanks

Dave

Dave Bennett

Owner - 360renos Inc.

7/28/2019 at 10:43:54 PM

In our documentation / contract, we indicate that we would do a minor clean-up. As an example we would clean up around our work area, cover items with a drop cloth, etc. We are not going to mop floors, shampoo carpets, clean ductwork, etc.

As far as the ceiling, we also have some wording regarding damage caused by the removal of old wiring or other electrical equipment. As an example we would not repair the siding the service was embedded into it, repair / repaint the walls if we removed some cable that was surfaced mounted, etc. We also have wording regarding plaster walls and ceilings; based on experience it is impossible to determine if there will be damage or not to a plaster wall or ceiling until you start cutting into it.

Having said all of that, if we damage something or not do a basic clean-up of the area we will sort that out pretty quick. I have had clients in the past mention that they do not want us to do any clean up because they do not want to pay electrician rates for cleaning up. I have also had clients that did not want us to attempt to make repairs to ceilings and walls because we are not specialists in that area so for us it is about managing the client s expectations.

I don t agree that not having time is an excuse to clean up after oneself. As far as the crack, there may have been a slight crack there initially and it may have gotten worse with the work, they may not have been one at all I guess you have to decide if you want the repair done and ceiling painted or just let it be until you are ready to do that; it is certainly not something I would be doing as and electrical contractor.

Cheers

John Kuehnl-Cadwell, CD, ME

Master Electrician

Datawise Solutions Inc