This is very good information. Question, I did everything that is suggested in this article. We got to the end of the bathroom remodel, they removed the toliet for the new flooring. Well, the found that the toilet needed a new flange, so the sales rep wanted to install it himself, since his plumber quick due to Coronavirus. He bought 2 flanges and neither worked. He asked that I contact my plumber to install. My question who should pay my plumber for his service?
First what do you mean by "the sales rep wanted to install it himself"? Doesn't seems that he know what he is doing..
Anyway.. to answer your question, I would say depending if that flange is an add-on item that wasn't in the original quotation.
If it is included in the original quotation, you needed to get a quote from your own plumber and ensure the contractor will cover the amount before go ahead with it.
If this is an add-on then you just needed to make sure that he isn't charging anything extra for the work "he tried" and it really don't matter who are paying for that because one way or another it wasn't included in the original invoice. And as long as the original invoice don't get any extra charge because of the new flange then you could pay for it out of pocket.
I would think that any and all professional work and the applicable charges would have been outlined within the contract that should have been presented to you prior to the work commencing. Did you sign the contract? What were the terms and conditions of subcontracted work?
If it was part of the contract, then they should have provided you with a plumber to complete it. If you had to hire your own to get it done and you were billed for it by the service company, then ask for the amount to be deducted and provide them with a receipt.
You. The flange was an unforeseen item. The salesman? Or floor installer? Offered to just replace the old one, but he obviously decided that he could t do a proper job, so he asked if your plumber could do it. Good on him.
So, because it was an extra you should pay your plumber. If the floor installer had had to go out and find a plumber , then co ordinate with that plumber to come in and replace the part and then have the plumber bill him so he could then bill you. Well you would be paying your floor installer not just for the plumbers time and materials but the floor guys time to find and co ordinate with the plumber plus his markup..
So thank the floor guy for trying to save you time and money .
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