Befuddled tile installer

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Posted by: from Vernon
1/23/2019 at 11:55:38 AM

I recently installed a 93 sqft stone tile backsplash w/ custom design behind stove - took me 30 hrs and I charged only $750 Labor and client thinks it's too much! Please advise.

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Ryan from DOJ contracting in Brantford
Date/Time1/23/2019 at 1:02:03 PM

That is cheap. I charge 900 for basic tile, you have to charge higher on small stuff like that cause you have to devote a whole day maybe more on such a small area.

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Date/Time1/23/2019 at 1:02:33 PM

Am sorry to say that was to cheap.

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Date/Time1/23/2019 at 1:06:14 PM

I think thats a very reasonable rate just for that described installation @ $8.00/sf or $25/ hour either way good rate. I know most masons or tile setters will charge $12/sf and up for stone installation not including material. Don't worry. Good validated price if all looks great and professional which I'm sure it does. All the best.


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Date/Time1/23/2019 at 1:08:52 PM

750 for a back splash is not enough.. standard price for 2019 is min 1000 for a simple splash.. the more cuts and more patterns the price go up.

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Date/Time1/23/2019 at 1:20:23 PM

That is a very decent price for what you did. Customers are always looking for a lower price. Stick to your guns.

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Viktor from Masonry B.M.C in Coldstream
Date/Time1/23/2019 at 1:25:46 PM

I'm from vernon too and I charge for mosaic tiles 12 until 20 dollars per sq foot for backsplashes!

I w ould do this at least for 15$ per sq foot!

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Date/Time1/23/2019 at 1:39:02 PM

Hi there,

That is actually a more than fair price. Stone backsplashes with custom designs can be very time consuming especially with that square footage. Even though it doesn't look like much after it's completed, a lot of work goes into installing a backsplash. If anything your client should be happy with your price and I would advise him or her to pay up. Hopefully you get this sorted out. Cheers

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Date/Time1/23/2019 at 4:47:59 PM

Hi Daniele,

the price is very low,

I usually charge minimum from $ 15 to $ 23 FT2 for backsplash. With a minimum charge for low FT2 of $ 700

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Shannon from ACT Home Services in Leduc
Date/Time1/23/2019 at 5:43:11 PM

That sounds like what my renovation company pays for labour to my installer on an average tile job of that size. We then mark it up 40% so your customer is getting a great deal.

I'm not sure why it took you so long though. If there was more to it then a basic tile install then you should've charged more.

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Wesam Mahmoud from WA Renovation in Mississauga
Date/Time1/23/2019 at 7:17:39 PM

The price is too low

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Date/Time1/23/2019 at 8:38:45 PM

That was dit cheap. You should charge easily $1300-1500..

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Serghei from MaxTileService in Vancouver
Date/Time1/24/2019 at 12:10:06 PM

What you have done, call it volonteer, especialy you mentioned stone tile which would cost 25 -35 $Sqft in vancouver.

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Date/Time2/8/2019 at 8:45:59 AM

Hi Daniele.

I agree with all the comments, that you didn't charge enough. That amount of time and work should have easily been $1500+. Basically you made $750 for a week's work. No contractor can stay in business on $750/week or $25/hour.

Why is the customer complaining about the price after you completed the backsplash? Did you not quote them a price before you started? Always make sure that the customer knows the final cost before starting any work.

I would've liked to see a picture of your work.


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