The new counter top has 3 cracks and we didn't know as the plastic was still on to keep it unmarked (ya, great).
Is there an epoxy to fill it nicely, or must we get it off for an attempt at a return?
If you start to mess with it, you own it.
I would take it back and if they will not accept it then try fixing it yourself.
I'd go to a good counter top store and ask them for advice on the right product to use to attempt a repair.
The advice that Tom has given you is the only route to go. However, if it is a NEW top, then it should be the venders responsibility totally.
One question though. Was this a discounted unit? If it was then they should have outlined why the unit was discounted.
If you are trying to take the Plastic Laminate off my suggestion would be to put an iron overtop of a dish towel and go over it at medium to high heat. This will warm the glue up and let you lift it off. Start on a corner and keep moving the cloth.away from what has already been lifted. This will work if a water based Contact Adhesive was used.
If you are saying it was applied with a white or yellow woodworking glue that was not pressed then this might be the reason for the cracking.
Rubbing a pc of 2x4 over it will not do any good whether it was a woodworking glue or contact cement. Also if it is cracking in an inside corner and the installer did not have a 1/8 radius warranty will also be void.
It sounds like this was a flat lay and not post form.
And if I really got this wrong and you are trying to remove the complete countertop (plastic laminate and particle board) then try using a Multi Function Oscilating Tool to get between the cabinet box and the countertop.
Good lack with exchange-He, he, he
You shuld return the countertop.
Try taking a sharp olfa knife and scoring the glue from the indoe of the vanity until your glue releases, then take it back for an exchange.
Your Vendor should exchange the top no problem. It might be a good idea to go you the vendor ahead of time, (before you remove the top) and explain the situation to ensure they will exchange it back before you go through all the trouble of removing it.
Otherwise a granite installation company will have epoxy that can fill the cracks.
To whom it may concern,
If the counter top is laminate, it would be difficult to repair. Your best bet would be to remove it and take it back.
If it is stone, or quartz, it can be repaired. Manufactures are able to mix up an colored epoxy, and fill the void areas.
To remove the tops, you will need to use a thin metal band; similar to what is used to bind 4x8 lifts of plywood or other wood products. Also, if you are careful, a larger Saws All blade can be used.
Good luck and I hope this helps
All Canadian Construction Ltd.
First you have to check the change option with your supplier before removing it. If they accepted, try to remove the adhesive carefully with a sharp knife.
In case you have to repair it, there are some special materials that you could buy from the granite vendor specialists.
Wish u a good luck!
The counter top should be fairly easy to remove by cutting the adhesive with a utility knife.
Before you remove the vanity top it should be assessed by a qualified granite fabricator to determine what the problem is. Are the cracks natural (we call these fissures) or is the top actually broken. If the top is broken, how did it break, (cabinets are not supporting the granite properly, was it trade damage, etc.) if the top is replaced will it break again?
If you are dealing with natural fissures in the stone it should be possible to repair them with very good results.
Action Stone Solutions
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