Paid a design deposit but he won't give me the designs I paid for

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Posted by: from Barrie
7/28/2016 at 10:12:45 PM

I decided I want a new kitchen. I paid a kitchen designer a design deposit.

I gave him a budget and his design is very nice, but way over my budget. I didn't sign anything. I have no invoice. I just want the designs. It's not like he can use them elsewhere, they are custom for my home and layout. Because I chose not to go with his overpriced quote he tells me he doesn't have to give me the designs. I find this spiteful. Then what did I pay for? How do I get the designs?

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Joshua from JNKM Design in Toronto
Date/Time7/28/2016 at 11:11:14 PM

Many kitchen and washroom designers make their money off markups and spec'ing products. It's a way to hide the true cost of having a designer involved in the project.

The design deposit in my experience should at the very least allow you to take the drawings/rendering seeings they didn't actually order, coordinate trades or install anything however even with a signed contract it would be difficult to get the drawings from the designer. Even if so they could provide completely different designs and who's to say which is true.

I do apologize, it's designers like that which hurt the industry. This is why I never hide markups and always provide the true cost upfront to clients and educate them on the design process.

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