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Receiving a quote

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Posted by: from Jacksons Point
9/24/2012 at 6:19:51 PM

I had a guy come to take measurements for a privacy fence and was told he'll call me back to give me a quote.

What is considered a reasonable time waiting for his call before I choose another company?

REPLIES (10)
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Date/Time9/24/2012 at 7:13:20 PM

First, did he tell you when he would call you back? A good contractor will tell you when you can get a quote, and not leave it open ended. It really shouldn't take any more than 2 or 3 days max.

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Date/Time9/24/2012 at 7:19:52 PM

Why don't you just call or email him and ask him if he intends to bid. Take the initiative and communicate. You may be pleasantly surprised.

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Eno Enald from Belco Services Inc in Mississauga
Date/Time9/24/2012 at 7:29:52 PM

Hi Melissa,

A quote should not take more than 5 business days.

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Date/Time9/24/2012 at 8:26:20 PM

I always provide my clients with an estimated date when they can expect to receive a quotation. If there were to be a delay, I would call them well in advance to let them know.

A quotation for a privacy fence shouldn't take very long. If the contractor hasn't called you back after a week, I would suggest you start looking for another company.

Russell McLaren

R.A.M. Renovations

Tel: (514) 743-5322

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Date/Time9/24/2012 at 8:32:33 PM

It depends on how many days you allowed him to provide the quote.

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Date/Time9/24/2012 at 8:54:23 PM

There can be several variables that may have prevented him from getting back to you in a more timely manner. One such variable would be how many quotes his is doing. For example, I did two quotes tonight and have another one tomorrow. One of tonight's quotes is fairly straight forward (as is yours) while the other is more intensive. However, I anticipate that I will have contacted all three people by week's end with a price. And, as has been noted, if there are mitigating circumstances slowing me down, I would contact the customer to let him/her know.

Also, it is often wise to get more than one quote anyway.

Brett

Lone- Wolf Contracting

(A Division of Lone-Wolf Enterprises)

647-994-0785

York Region

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Date/Time9/24/2012 at 9:31:05 PM

I'd take Tom's advice and contact the guy. Remember, at this stage you have no obligation.

If I have a delay in delivering a quote I make it a rule to contact the client. Good communication is key and I can't stress that enough.

Good Luck !

Greg

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Date/Time9/24/2012 at 9:42:36 PM

Melissa,

All the comments are correct in that if you don't receive any communication in approximately three days, something is wrong. That is unless you were given a time frame that is different.

Bottom line is that you are under no obligation to this person or any other until a contract is in place. Call another, ... and request a second estimate. Pick the contractor you feel comfortable with.

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Date/Time9/25/2012 at 12:34:01 PM

Hi,

You should be getting more than one quote so you can compare cost, make sure you are telling each company the same information so you can compare apples to apples. I would go ahead and get at least two more quotes. Usually it takes less than a week for a response. I hope this helps.

Have a great day!

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Date/Time10/1/2012 at 1:27:31 PM

I feel it comes down to integrity. If your prospective contractor cant even honor their word on when to give you a quote, they are probably a little short on commitments with tier work as well. He should have at least called to tell you he is swamped and cannot get you a quote till the following week.

Fencing is fairly straight forward, I would imagine there are lots of companies who would be eager to help you out.

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