Should I have expected my eves troughs to be damaged during roof replacement?

7/20/2016 at 9:30:37 AM

No you should not have expected this. Most reputable company's use standouts on there ladders and have the shingles boomed on the roof to prevent multiple trips up and down the ladder with extra weight. And crushed eavestrough is not the natural wear and tear of replacing a roof and this should not have occurred.

7/20/2016 at 9:37:27 AM

This is not normal wear and tear. Beyond a boom, the ladder should never be placed against a gutter during the installation. If a power ladder is being used, a reputable company will either find a place along the roof with no gutter or take that section of gutter down to prevent damages.

7/20/2016 at 9:42:22 AM

No. In my 20 years of roofing, I have always taken measures to protect the property of the homeowner, including the eavestoughs.

There are protectors and guards that can be purchased for as low as $20. (see attached photo)

This is carelessness on the part of the contractor you hired.

I am sorry you had this experience.

7/24/2016 at 11:51:08 AM

Not at all, my company have tools that are used to protect all troughs from any potential damage! Your troughs being damaged is negligence and not very professional of them.