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The granite at the sink in front has a big crack and a rust color. I have tried to get the contractor to replace this part but they only offer me a discount to replace. Do I have any recourse?

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Posted by: from Stuart, Fl
4/2/2019 at 2:25:07 PM

Sorry: We have granite counter tops. The granite at the sink in front has a bit crack and a rust color. They sent a tech out to smooth it out, but they said that when installed they used something that when wet caused the rust. The crack is getting bigger.

Is there anything I can do to get them to replace this part of the granite?

Thanks

Dottie H

REPLIES (1)
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Date/Time4/2/2019 at 8:18:25 PM

Hi Dottie,

Seems your dealing with a less than reputable company. Unfortunately you may have quite the battle on your hands.

There's no compromise for a finished look. Especially for solid surface countertops! Ridiculous!

I sincerely wish you the best with this issue and hope you get the results you deserve!

Be sure to rate / review them...either this site, or wherever. You may help someone else.

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