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This company is not recommended

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Posted by: from Mississauga
5/25/2008 at 5:30:39 PM

We hired Viking Drywall to refinish our front door. We were negligent in that we did not get a signed contract, nor did we ask for references. After 3 days the job was not done and we had plywood nailed to our house instead of a door. We were told that he (the contractor) would be back sometime the next week to finish and when we objected and asked that the work be completed he argued with us and told us we were not clear in our instructions. He demanded payment at the end of every day which we did not agree with. In the end he left dark brown stain marks all over our wall and the stonework outside, caulked around the outside door with shiny black caulk ( our stone is grey/beige) and gouged the raised panels of the door with whatever he was using to sand the door just to name a few things. We ended up paying him up until the last day he worked and then fired him because we couldn't take the attitude or the sloppy work. We now have a new contractor who is finishing the job.

We do not recommend this company at all!

REPLIES (5)
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James in Toronto
Date/Time5/27/2008 at 3:15:18 PM

That sounds like a horrible experience. Thank you so much for posting this so that we can all read it, and stay away from Viking Drywall. This is the perfect example of why there should always be a signed contract before any type of construction is done on a home.

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Date/Time5/27/2008 at 8:21:50 PM

I agree that their practices seem shoddy and their personality poor. I have to ask you, though...why did you hire a drywall specialist to refinish a door? I don't mean to be a jerk, just wondering. No matter the reason, his behavior and lack of professionalism is rotten.

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Peter & Jane in Mississauga
Date/Time5/27/2008 at 8:47:48 PM

The contractor told us he had been a carpenter for 27 years and when he came and looked at the door seemed confident he could do the job. We were foolish not to get a contract in writing and references. Live and learn.

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Date/Time6/2/2008 at 7:05:31 PM

I agree with Trevor no where in his title does it state or insinuate that he could even attempt this job that is like hiring a roofer to do your foundation. always get a signed contract and references the second he took your door he had you over a barrel

with his attitude he would not have lasted the first day let alone three.

This is what gives us good contractors a bad name one bad apple so to speak

I am sorry you had to go through this experience i would even go so far as to report him to the bbb

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Abba's Service in Huntsville
Date/Time6/8/2008 at 2:11:16 AM

Hi my name is Michael and I am from Abba's Service in Fort Erie Ontario. I don't like to here these things happen to good paying customers and some people are right when you should ask for references. The easy way is to check with your local chamber of commerce. A lot of companies wont list with them because if you do a poor job and somebody calls them they will be on the phone right away to help you get your money back. People tell you they are listed on the BBB but that doesn't really mean a hole lot because a lot of bad contractors are listed to. The Chamber of commerce is a government funded organization that has standards and if you are a bad contractor they will not list you! Handycanadian.com is a great site but there is some things that people don't understand. A good contractor will usually ask between a 1/3 and 1/2 the money up front and the other 1/2 when their finished and you are happy! When we do a job I always ask the customer if they are happy with it! Some guy's don't like it when you watch them work! I truly believe that is because they might be hiding something. If a customer has questions they should be answered right away! And if they want to watch me work that's OK I don't hide anything. the old saying and my motto! Done Right! First Time! Every Time!

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