Western Ontario's #1 Choice for Basement and Foundation Repairs since 1990 Family owned local business A+ Rating Better Business Bureau Best solution Utilizing world's best products including NexPump Intelligent sump pumps Best warranty in the business Water Damage Prevention products are our specialty All basement & drainage work by fu read more...
DryBasements Ltd. has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Woodstock and the surrounding areas is 4. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by DryBasements Ltd. may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1990|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Flooring, Foundation Repairs, Waterproofing,
Western Ontario's #1 Choice for Basement and Foundation Repairs since 1990
Family owned local business
A+ Rating Better Business Bureau
Utilizing world's best products including NexPump Intelligent sump pumps
Best warranty in the business
Water Damage Prevention products are our specialty
All basement & drainage work by fully qualified DryBasements .com employees
Full WSIB coverage
$5M Liability Insurance
Don't you think that 'You Deserve The Best!'
Our company motto is "Our Business is Basements, Our Foundation is People!" From our early beginnings in 1990 as JB Enterprises, we have always striven to provide optimal service combined with quality work.
In our effort to be people focused and not just profit focused, we adopted and registered the motto as seen in the header of the website and in much of our advertising. The message behind the motto is a complex equation that includes the work we do multiplied by the people we hire and the clients we serve.
The first part, "Our Business is Basements" imparts our desire to provide the essential services your basement needs by continually searching for new methods, new materials and new products that are at the forefront of the industry. Take for example NexPump and Humifresh. Both of these recent additions are second to none. They are unique in their class and exceed our expectations in the results they deliver to you, our client.
We desire to care for your basement as if it were our own is part of the second half of the equation, "Our Foundation is People!" This starts with our staff. Safety is of utmost concern and we expect all of our employees to safely get home to their families every night. To this end we do not hire our staff as independent contractors or cash labour but employees with full benefit packages and full coverage with WSIB (Workers Comp).
This extends to our concern for our clients as well. We expect every site to be left in a safe condition where you and your loved ones will be safe from harm. We will not work for cash as part of the underground economy. We want to be part of the solution not the problem. We have also found this to be in your best interest because without a paper trail there can be no warranty and liability for worker safety falls to you instead of the company. Cash is a two edged sword. It may cut taxes but it also places all liability directly in your lap. Additionally, our desire is that each of our employees will be as concerned about the work they are doing on your foundation as though they were working on their own.
Our success in in fulfilling the first part "Our Business is Basements" truly hinges on successfully navigating our Promise of the second part "Our Foundation is People!" Please let us show you how.
|Main contact(s)||Jeff Brown|
|Listed with TrustedPros since:||2014|
|Warranty||What do you mean by â€œLifetime Warrantyâ€? In accordance with the Warranty terms outlined on the back of your Contract, DryBasements.com will repair any failure in the Waterproofing System for as long as you own your home. Is the Warranty transferable? During the first fifteen years following completion of the repairs, the warranty is transferable at no charge to one new owner as long as DryBasements.com is notified in writing within 60 days of the transfer of title. For any additional ownership changes, the warranty may be transferred with written notification and by paying a reasonable administration fee (currently $85) within 60 days of the transfer of title. No warranty will be honored without the above due diligence being performed by the new owner. The warranty is not transferable after the initial fifteen year term. What do I need to present as proof of a change in ownership? A letter from your real estate agent or lawyer stating the date of the sale, the names of the seller and buyer, the address of the property and the original contract will be required for an ownership change to be registered with us. A new warranty document will be created in the name of the new owner and forwarded to them by mail. In the unlikely event that a warranty issue arises, what do I need to provide? Due to the duration of the warranty period and the number of repairs performed by DryBasements.com, it is imperative that you retain the Warranty Certificate provided. This document must be presented at the time of inspection for the warranty to be validated. If this document is lost, it may only be replaced by the original purchaser of the repairs (or spouse) or by the estate, with the payment of an administration fee.|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Licensing information||Services listed by DryBasements Ltd. may not require a Trade License. Check local laws to confirm license requirements before hiring.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.