I am a licensed and insured painting and decorating contractor with 34 years painting experience. Providing professional work at the most competitive rates. Going the distance to help customers is first priority. Services provided at ON A Roll Painting are interior and exterior painting.We do residential, commercial, institutional and retail pa read more...
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I never write reviews, just want to warn everyone, make sure you check your invoice! We were overcharged $600 and change. He charged us for 3 days work, was only there for 2! We will never recommend him to anyone. Said we would receive some money back, haven’t received anything. VERY UNHAPPY!
Update: Original complaint was posted Aug. 31, 2019.
We have issues with the work Peter did for us last year. We did contact him (he only answered us the first time). He denied that he did anything wrong. He then would not return our calls. We ended up going to his residence. We spoke to him briefly, he reassured us that he would be stopping by our home the next day with a $500.00 cheque for us. We have a video on our phone confirming this. Well, it has now been over a year and we are still waiting! We will Never recommend this company to anyone! We just want to warn everyone to Be Careful who you hire to do work for you!
Monday 2nd Sept. 2019
Cc: copy of this letter and invoices being sent to TRUSTED PRO s
Linda and Paul:
Initially we quoted the work, with $160.35 in paint, $1055 for Labour. The labour is specified as 2 days, however we never show partial days or hourly rates, as a job can take longer or shorter after it is started. By starting the work based on this quote, you accepted that it would be done for this cost, and take NO LONGER than 2 days. In fact out time allotted to do this job was spot on as quoted. If we would have spent 2 days on the job, the labour would be $1405. At the end of the first day, almost all of the job was complete, only to complete Living and dining room. There was minimal left to do the job was essentially almost complete.
We quoted for 1 gallon of finish paint, however in actual we used 3 gallons. I did not charge you for the other 2. This savings to you amounts to $119.40.
You the customer, requested a repaint , as the first colour chosen was not what you had expected. ON A ROLL PAINTING went to the paint store to pickup more paint, a second colour choice. We proceeded in the morning of the second day to complete and section of walls with the new paint colour and to get buy in to complete. We were told that this second colour is good to go . Please complete the rest. All of the walls were completed again with the new colour. Only the husband (Paul ) being home, said verbally that we did an excellent job, and was very happy. He got out his chequebook and wrote a cheque for the Initial AS QUOTED work, plus the cost of the repaint. Happy customer.
The repaint charge, was for 2 gallons of paint $119.40 , and less than 1 days labour $677.50 We, ON A ROLL PAINTING feel that this cost to repaint was fair and well within the rate of what was quoted on the FIRST quote. We left the job feeling that you were both happy customers.
It appears to me that you are both happy with the quality of the work provided. The problem you seem to have is with the cost of the repaint. When you are asking for $600 or $500 back from ON A ROLL PAINTING, it appears you are wanting to have the cost of the labour repaint given back to you. You want this work to have been done for free. Is that the case ?
Can you understand our (ON A ROLL PAINTING) position, based on further explanation of the 3 points above ?
Can we come to an agreement or resolution ?
Sadly we saw the unfavourable review thru TRUSTED PROS, and were disappointed. All of our customers are happy ones. We have never had to deal with a negative situation as yours. Can this review that was sent to TRUSTED pros be revoked. We would prefer that.
Again, Can we come to an agreement or resolution?
Sincerely, Peter (ON A ROLL PAINTING)
We would really like to thank Peter for the quality painting he did on the interior of our home: living room, hallway, office, rec room and bedroom. The work was done in the time frame quoted and the cost for this project was really reasonable. Not only a professional painter but a very down to earth guy, as well as his employee. I would also like to express our thanks as we have recently had a flood in our basement, shortly after the painting was completed, and Peter made sure we were taken care of. I would definitely recommend On A Roll Painting for all your painting needs. Thank You Again Peter.
John and Roxanne
Peter and Richard were on time, worked tirelessly and completed our house painting beautifully. We are very pleased with the finished project. We would not hesitate to recommend them.
We particularly liked that Peter came to do the estimate and he was also the one painting. He could base his price on seeing the job and what is required.
Thank you Peter and Richard
On A Roll Painting has a TrustScore™ of 4.3. The average TrustScore™ for other businesses providing similar services in Cambridge and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2007|
|Member of TrustedPros Since||2007|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Exterior painting I do is residential, commercial. Painting of houses, which includes, porches, fences, siding, stucco, brick. We provide top quality workmanship with the best products/paints on the market.
We do wallpaper removal. Wallpaper is removed, remaining glue is removed. Walls are prepped if paint is to be applied afterwards.
I am a licensed and insured painting and decorating contractor with 34 years painting experience. Providing professional work at the most competitive rates. Going the distance to help customers is first priority.
Services provided at ON A Roll Painting are interior and exterior painting.We do residential, commercial, institutional and retail painting. The other services I provide are airless spraying, color consultation, wallpaper removal, wood finishing, deck cleaning and staining, power washing,siding painting, light caulking and minor drywall repairs. Free estimates are available.
We offer 1 year warranty on interior projects and 1 year warranty on exterior projects.
On A Roll Painting was awarded Best of TrustedPros in 2017 for Painting in Cambridge.
|Main contact(s)||Peter Williams|
|Alternate Phone Numbers||519-880-5882, 519-267-1142|
|Listed with TrustedPros since:||2007|
|Warranty||Our company offers two year warranty on all exterior projects.|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Legal structure||Sole Proprietor|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.