Aladdin Doors of Calgary is a local, family owned business, that takes great pride in a job well done. Doing a good job requires honesty, hard work and most of all respect. The Team at Aladdin Doors of Calgary realizes it's not easy choosing a company that you can trust to allow entrance into your home or business and we don't take t read more...
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Installing Garage Door Opener
Valen Garage Door Inc. is doing business as (DBA) Aladdin Doors Inc. in Calgary. The local owner would not accept client making payment to Aladdin Doors Inc. As such, I made payment to Valen Garage Doors Inc.
Before the commencement of installation, the owner requested me to pay 50% of the cost as deposit payable to Valen Garage Doors Inc. That is a signal of something is not right. Don't follow my footsteps and fall into the trap.
In my quote, the owner promised to installed a new Chamberlain garage door opener 8355W in my house. On the installation date, the owner installed a cheaper opener Chamberlain 8155W without notifying me. I found out after the installation was done and he claimed the distributor did not have the 8355W in stock. I complained and he gave me a price reduction of $38 at the end.
When I received the invoice, I am shocked that it was issued by "Aladdin Doors" in lieu of "Valen Garage Door Inc". The invoice has no contact address, phone number and GST number on it. The whole process is a mess.
As per our conversation during the initial phase of our meeting with you prior to installation we had already mentioned that we are a national franchise with over 40 locations across the United States & Canada. As such, we pride ourselves on delivering exceptional products and customer service for replacement doors and repairs.
A safety walk-through and a test of the operator were both completed with you post-installation. At that time, we were under the impression that you were satisfied with our services.
However, we understand the concerns that have been raised and would like to revisit them to ensure that you are completely satisfied with the services Aladdin Doors provides to its customers.
In addition to mentioning other models the 8355W was recommended to you as your requirement was for a belt drive operator with 2 remotes and a keypad.Unfortunately this particular model was out of stock at the distribution centre while placing the order . Alternatively the closest match available to meet your requirements was the 8155W belt drive which was installed with added assessories of an additional remote and a keypad as this particular model is available only with a single remote.
However we contacted you last week where we confirmed that the 8355W is now in stock which will enable us to swap the 8155W.
An initial deposit for installation is sometimes requested to assist in covering product cost for which proper documentation is recorded.However our customers are not obligated for deposits.
All our invoices are issued under Aladdin Doors with a set format. As requested by you for income tax purposes the GST number was sent to you in your email.
Please feel free to call us to schedule the swap if desired at your convenience.
Valen Garage Doors Inc. dba Aladdin Doors Inc. has a TrustScore™ of 1.5. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Valen Garage Doors Inc. dba Aladdin Doors Inc. may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2016|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Why choose Aladdin Doors® of Calgary? When you choose us, you’re partnering with a local, family owned and operated company that’s large enough to serve all of your garage door needs 24/7, but still small enough to treat you as if you were our only customer.
Aladdin Doors of Calgary is a local, family owned business, that takes great pride in a job well done.
Doing a good job requires honesty, hard work and most of all respect. The Team at Aladdin Doors of Calgary realizes it's not easy choosing a company that you can trust to allow entrance into your home or business and we don't take this decision lightly.
To ensure your trust, we do a thorough background check on our employees and train them on all aspects of garage door systems.
We know that if you give us a chance, we'll make you a loyal fan of Aladdin Doors of Calgary.
The next time you need your garage door repaired or if you would like a free estimate for a new garage door, call 403-808-2945. We look forward to meeting you.
|Main contact(s)||Reginald George|
|Listed with TrustedPros since:||2016|
|Warranty||Warranty details not yet provided|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Licensing information||Services listed by Valen Garage Doors Inc. dba Aladdin Doors Inc. may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Valen Garage Doors Inc. dba Aladdin Doors Inc. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.