ACE Marble & Granite has been servicing both the residential and commercial markets with these four principles: Provide top quality workmanship Keep the client informed Maintain meticulous attention to detail Keep the customer satisfied Competitive prices guaranteed Natural stone from $ 35 sqft ACE MARBLE AND GRANITE Nelson Araujo read more...
We will never allow businesses to pay for review alterations, editing, or removals. Published reviews have undergone strict examination to avoid fraudulent/fake review posting. Learn more.
Do not do business with Nelson Araujo. He was hired by us to do a simple job of providing and cutting a piece of quartz to top our mantle. He was chronically late for any appointment we made with him, if he didn't cancel and try to reschedule at the last minute. The stone we finally got from him was cut crooked and unfinished which he blamed on a friend and told us to bring to his home for him to clean up. This arrangement, not surprisingly, never seemed to work out after constant excuses and "forgetting" on his part. In the end we hired someone else to finish the work at our own loss.
I'm writing this review to warn anyone who has been recommended service with ace marble and granite to avoid using them at all costs! We asked for a specific quartz counter which Nelson had installed previously in another home but was asked to select from a sample book instead. When we asked him to confirm if the counter we thought was the same in the photo sent to us by someone who used him to the one he asked us to pick out of a book he said yes. He then proceeded to cut a different Quartz counter and tried to accuse us of selecting the counter which he cut. The counter not only was not the one we asked for but when he tried to install it he did not even cut it correctly. It would not fit the counter! He also charged us hundreds of dollars more than it was worth once we looked into it. Do not trust this company. We gave him $2500 deposit with trust he would act with a basic level of trust and service but that did not happen. He still has our money. We have no countertop and what should have cost us $3-4K will now cost us $6-7 because of this dishonest company.
Ace Marble & Granite has a TrustScore™ of 1.0. The average TrustScore™ for other businesses providing similar services in Lindsay and the surrounding areas is 1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Ace Marble & Granite may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1999|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
ACE Marble & Granite has been servicing both the residential and commercial markets with these four principles:
Provide top quality workmanship
Keep the client informed
Maintain meticulous attention to detail
Keep the customer satisfied
Competitive prices guaranteed
Natural stone from $ 35 sqft
ACE MARBLE AND GRANITE
|Main contact(s)||Nelson Araujo|
|Listed with TrustedPros since:||2013|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Services listed by Ace Marble & Granite may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information||Contact Ace Marble & Granite to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.