Air Quality Control strives for full customer satisfaction, specializing in heating, cooling, air quality, as well as, gas appliance installments (BBQ gas lines, stoves, dryers, fireplaces). We always put our customers first. All of our technicians are certified with current, up-to-date training on all HVAC pro read more...
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The team was great I like the fact that they helped with information for the installation of the gas lines. The men who came to do the installation were professional and knowledgeable. We had the furnace installed before the gs line went in and they were able to hook up the power for the furnace so that we could run the air conditioner when it was so hot. Once the gas line was in they came right away to ensure that the job was completed.
Air Quality Control just installed a new air conditioner and new furnace at the end of July/2015. They are a great company to deal with, they have done work for us before, they installed a new gas fireplace one year ago and went way beyond to get the old fireplace out and the new one installed, so when we had to get a new air conditioner and new furnace it was a no brainer who we would get. The installation guys were prompt, arrived when they said they would, cleaned up after themselves, made sure everything was running smooth and no gas leaks anywhere. The office called after to make sure we were satisfied with the installation. Even the sales man that came to give us an estimate did not try to sell us something we did not need, he was very helpful with his suggestions, and we felt comfortable with him and his knowledge. All in all we were very happy with Air Quality Control, they being a local company was great as we like to keep the business in the community. We would certainly not hesitate to recommend them, in fact a couple of our neighbours already took their number for future reference.
We were extremely happy with the quality of work from this company as well as the ease in dealing with them. The owner, Justin, is very nice to work with and super professional. He was quick to provide service at the most competitive price. His team was polite, hard working and did a thorough job cleaning up afterward. I did and would recommend this company to anyone looking to have an air conditioner installed, among the other services that they offer.
On one of the coldest days of this year our furnace was declared no longer safe. Air Quality Control identified our problem, gave us possible solutions, and time to discuss what we were going to do without any pressure. Upon deciding to purchase a furnace with them, they made it their priority to fix our furnace that day. They were professional, friendly, efficient and respectful of our home. I would definitely use them.
We contacted Canadian Tire re a new furnace and water heater, & they recommended Justin at Air Quality control . Justin came and on inspecting our furnace..discovered cracks in it, & the water heater. I have a CO2 monitor& it showed it was leaking..so we made arrangements to buy both. Dana &Cory came and worked very professionally removing the old furnace & replacing it with the new...then the water heater, which they delivered back to the rental Direct energy place for us. They were very pleasant & worked efficiently never stopping for a break. It was a snowy day and the wind was blowing, and one of them is missing a wrench which must have been covered by snow & ended up in our snowblower. We have no complaints. We are enjoying the new appliances & would recommend Justin's company to anyone. Their cost was in the middle of all other estimates so we were satisfied.
As a new homeowner, I was very stressed when my furnace conked out. I called a couple of places, but Justin at Air Quality Control was very patient and answered all of my questions. The installation went smoothly and I was very pleased with how professional the guys were. I would definitely recommend them!
I would never recommend this company. I found Air Quality Control on wagjag in November 2012. I had contacted them regarding installing a new furnace and A/C. Justin came over and gave us a quote on a 90,000 BTU furnace. We decided at the time that we would wait to install the furnace and A/C at the same time. We contacted this company again in March 2013 and Justin came back out. He again quoted us on a new furnace 90,000 and A/C unit and also a new A/C slab and agreed that we would use his company and the installation would be the next day at 9am. The installers showed up the next morning at 11am after I had to contact Kim from Air Quality Control to ask where they were as they were suppose to be there at 9am. The installers were here until 7pm in which through those 8 hours they did not make any contact with me at all. I would see them now and again to use my washroom and at the end they asked me to turn on my furnace and A/C. Justin showed up around 6:45pm to collect the money and say he was going to check the work that was completed. He was here for approx 10 mins and left. Later that even my husband came home and inspected the work this company had done and was completed surprised! Air Quality Control did not install a new A/C slab as they advised they instead used our broken old A/C slab and put some little rocks around the slab that they found in my yard. When my husband checked the furnace he noticed that they also put in a 70,000 BTU furnace and not a 90,000 BTU furnace what we paid for. The next morning we contacted Kim and explained what we found. Kim explained to us that a 70,000 BTU was the same as a 90,000 BTU furnace and not to worry about it. We demanded to speak with Justin " the owner" and she had him contacted us back. When we spoke to Justin we were giving the run around saying that he wrote on the second quote a 80,000 BTU furnace and when he contacted the manufacturer they didn't make 80,000 BTU therefore he went with a 70,000 BTU which is way to small for our 2800 Square foot home. ( This was explained to us by Justin in the beginning and also 3 other furnace companies) After all day of fighting with this company to come and take out this furnace and put in the one we paid for Justin explained he would have someone come out the check the furnace and to see if it would be okay for our home. We allowed this contractor Jonathan to come in and he explained that our thermostat wasn't working and to change it and also the broken slab that my brand new A/C was sitting on was not safe and needed to be done right! This still wasn't the solution to our problem! I wanted the furnace I paid for and also was extremely frustrated about the broken A/C slab. I then contacted Kim again and she advised that Justin was going on holidays for a week and he would need to deal with them when he returned. Justin came back to our house on 03.-26-2013 and advised that if we weren't happy he would replace the furnace with the 90,000 BTU but if we had any problems we would be on our own. He then scheduled the installation for the next day and also for a new A/C slab to be installed. On 03-27-2012 Justin showed up around 11am and dropped off my new furnace in my garage and said that they couldn't install it that day and it would need to be tomorrow at 9am sharp. On 03-28-2012 the same installers showed up at 10:30am and 11am and began the work. The finally installed the proper furnace and also replaced the A/C slab with a new one. Once the work was completed the installers didn't say good bye or advised me they were completed the job. Justin was also to show up in which he didn't!!! Surprise!! To wrap up this horrible experience, I would never recommend this company to anyone. We were lied to from the owner and when we caught it we were giving the run around for almost 2 weeks. In the end this was a REALLY BAD EXPERIENCE!!!!!!
Air Quality Control has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Bowmanville and the surrounding areas is 2.8. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 9 |
Approved | 0 | 9 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2008 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Duct Cleaning, Fireplaces, Water Heating
Air Quality Control strives for full customer satisfaction, specializing in heating, cooling, air quality, as well as, gas appliance installments (BBQ gas lines, stoves, dryers, fireplaces). We always put our customers first.
All of our technicians are certified with current, up-to-date training on all HVAC products.
Based out of Durham Region, Air Quality Control provides service within the Greater Toronto Area.
Our goal is to provide optimum customer service and maintain premium standards of installation and service. We continue to build a reliable and trustworthy foundation between our customers and our business. We will always strive to treat your home as our own and ensure the very best for our valued customers.
You will be pleased with our excellence in service and maintenance. Air Quality Control technicians service all residential HVAC equipment as we provide you with a full report of all maintenance and service performed. Any precautions will be documented for your safety and explained after the process is completed.
We believe it is important for you to achieve the maximum lifespan of your heating and cooling system. Our goal is to help you understand how your system or appliance works and to explain best practices for preventative maintenance. It s because we care.
Main contact(s) | Justin George |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 2008 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Air Quality Control to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.