Looking for a garage building experts in Calgary? Bringing the best possible service with over a decade of experience in residential and commercial construction. We also specialize in concrete work, build decks, fences and full remodeling of basements and additions. Call us today to inquire about the current promotions and upgrades. We are not h read more...
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I am writing this review on behalf of my father who recently got a 22x20’ detached garage built by Alta Home in June 2018. Dad decided to go with Alta home after reading all their great reviews along with their promised workmanship warranty. Unfortunately, this process was a very stressful time from the very beginning with their concrete pad floor job. After the concrete pad was poured and the stress lines were cut, dad noticed that there was water sitting in the middle of the floor after a rainy day and it was not draining out of the garage. He addressed this problem with the company and the answer that he received from the owner Stan was that “this was normal.” Dad insisted that there was a low spot near the middle of the floor and on top of that there was not a 2” slope from back to front of the garage as their plan had indicated therefore there was water pooling in the middle of the garage floor. Please see attached photos. Again, the answer was “this is normal” and Atla home continued on with the construction of framing, roofing, siding and electrical while collecting money stage by stage. The biggest mistake made by dad was paying them even though the garage floor was terrible. After contacting Stan a few times with the photos regarding this problem, Stan insisted that there was a 2” slope but in reality it was only 1” if that. After paying nearly $16000 dad told Stan he will not pay the final payment until this problem had been addressed. Instead of coming out of his office to check out the water pooling in the middle of the concrete floor, Stan sent Ross, one of his site managers. Ross confirmed with dad that they had done a terrible job pouring the concrete floor with low spots and not enough slope. He claimed that it was unacceptable workmanship. Ross signed on the contract “the last payment will be after the concrete is repaired” signed on 28/06/18.
After discussing methods of fixing the concrete floor, Stan was not prepared to pay the associated costs to get it done properly as many of us know that it’s very difficult to fix and repair a badly constructed concrete floor. He sent different people over to assess it and wanted to do a quick fix patch job which my dad did not agree with. The last payment was still not paid since nothing was yet fixed. He then received a threat via email from Stan stating, “we do need to get paid the remainder of the balance asap otherwise you will be charged 24% compound interest rate on the project. We will also file for a lien against the property.” Finally, they got some people over to grind down the high spots, fill the low spots and recut the lines. The result was worse than the original problem. Please see photos to understand how bad this was.
I am writing this for my father hoping that nobody will go through what Alta Home put him through. As you can see from the photos, a brand new garage floor should not look like this. If water sits in the middle of the floor from the snow and slush of the vehicles parked in the garage in the winter, then we have safety issues with freezing and ice build up. Dad is a senior and has now spent over $20000 to have this garage built to help with the cold snowy conditions. He should not have a garage floor like this.
We have nothing to gain to write this review except to let people know it was a nightmare dealing with Stan. Everything else from framing to roofing and electrical went well. Perhaps their crew had a bad day with the concrete work so the owner of the company should take accountability and fix it properly. If you are reading this review looking to build a garage or if you were Stan or one of his managers, would you pay a company to build a garage with a floor looking like the one in these photos? The result of the finished garage is not anywhere near the promise that was made by the company.
Thank you for posting this review. Just like any other company in the industry our company have some tolerance to the imperfection on the garage concrete slab, that being said it still exceeds an average poured a concrete slab. That can be observed by many other reviews of concrete projects we have done. We were working hard to make sure every concern of your father was addressed and fixed. There was a discount applied on the original quote and upgrades offered at no extra cost. Once again we are sorry for your experience we would be happy to speak to you or your dad at anytime.
I was happy with the workmanship and how fast the garage was built. The contractors were professionals. Job was completed in a timely manner and the worksite was cleaned up. There were a few problems that were taken care of right away.
Thanks for a good job.
They provide exceptional customer service and ensure you are kept in the loop through out the entire building process. I would highly recommend working with this contractor.
Thanks so much for the review, it was much pleasure working on this projects with you, making sure we cover all components required for successful completion and a happy customer.
I contacted Alta home looking for a custom garage and I am extremely impressed with the end result. No detail was overlooked! Any concern that was mentioned was addressed and sorted out quickly. It was great dealing with Stan and his team - Thanks again for all the hard work and giving me an incredible garage!
Alta Home Garages & More has a TrustScore™ of 4.0. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2012|
|Member of TrustedPros Since||2016|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We specialize in many concrete areas. Anything from cribbing, walkways, retaining walls, flat slabs, foundation walls, footings, and garage slab. We offer smooth finish as well as stamped, exposed and brushed finish. We can also grade, trench, with bobcat and excavation.
Alta Home has been building detached garages and additions for the past decade. We strive to bring the best options with keeping your budget in mind. We are passionate about construction, licensed in Calgary. We can obtain all permits to ensure your worries are minimized and fully satisfied!
Pressure Treated, Cedar, Composite, we do it all. We offer various style, design, railings to fit your desire and budget. Call us today to find out how we can help you.
We are Calgary's leading garage + addition building company. We can build you a complete garage with permits in 72 hour period We perform all work "in house" by trained professional, passionate, and hardworking team, we assure great results at affordable rates!
At Alta Home we don't just develop your basement, we give you smart ideas based on your layout. We strive to provide the best fixtures, materials, finishes, and workmanship in order to create a useful comfort zone out of your available square footage.
Looking for a garage building experts in Calgary? Bringing the best possible service with over a decade of experience in residential and commercial construction. We also specialize in concrete work, build decks, fences and full remodeling of basements and additions. Call us today to inquire about the current promotions and upgrades. We are not happy until you are!
Alta Home Garages & More was awarded Best of TrustedPros in 2018 for Garage Construction in Calgary.
Alta Home Garages & More was awarded Best of TrustedPros in 2017 for Garage Construction in Calgary.
|Main contact(s)||Stan Berezovsky|
|Alternate Phone Numbers||403-667-4604,|
|Listed with TrustedPros since:||2016|
|Warranty||2 Years workmanship warranty plus all applicable manufacturer material items|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Insurance information||Contact Alta Home Garages & More to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.