Complete Cleaning & Maintenance Services - Commercial-Residential-Industrial Delivering Quality Service throughout Greater Montreal, Laval and South Shores and Areas for over 33 years since 1982. See our Website and click on our Letters of Reference and see over 30 actual Letters written on Commercial Letterheads and signed by the President or Gen read more...
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We got our unit cleaned by John and his crew. They did an amazing job cleaning the walls, ceiling and baseboards as they looked like new! The customer service is undesirable as when I had a few issues from areas that were completely missed John made excuses and said they were minor oversights and that it would just take a few seconds with a cloth. My problem is that I hired a cleaning company so that I would not have to clean the unit. There were multiple "oversights" that I sent him pictures of it and he just said they were all minor. The things missed were air exchange ports, shelves in closets were untouched, cupboard cabinets still had fingerprints and drip marks, and the wall where the fridge goes was untouched as well. (No fridge or appliances were in the unit yet) The toilet base still had pee left on it. Overall it was not worth the price paid even after I had to argue with him to bring the price down. $1200+tx for a 4 hour cleaning. Do not recommend as if you have a problem he will talk over you, make excuses "oversight", and not even let you get a word in.
Many thanks to Austin and his crew leader John and the other workers whom restored the beauty of our home after all Reno work done over a 2 month period. Very meticulous to detail for the completion of work outlined did not cut any corners. Will definitely use their services in the future.
Mary & Tony (Pincourt)
Well thank-you Mary & Tony...
When you told me upon the completion of your inquiry that you d heard enough and that it confirmed all that you had previously researched on our website, Google and the Net, and had already decided on us and accepted our price without meeting or viewing our site not only had an impact on you but ourselves and we were quite enamoured and proud to actually experience our reputation preceded us and are happy for your judgment and faith in us..truly.
As such this reinvigorates and energizes us into our 40th year of providing quality service to all our Customers, rich or poor, and to all their locations- yet you both gave us an extra zeal to please you and carry on the the tradition..
Many people treat us like the Janitor, so to speak, and want everything new, not just cleaned and now if not yesterday! lol
A pleasure serving you both and enjoy the ready to move in condition of your new lovely home!
Respect and regards,
I have been using Austen Cleaning Services for about 15 years to clean all the carpets in my home. John and his team have always been professional, punctual and friendly, and I would definitely recommend them.
Mitch Kastner, D.D.O., QC
Read your review and thanks! Looking forward to our upcoming scheduled visit on Feb.2nd. Best regards and see you then!
Austin Cleaning Services / Austin Service de Nettoyage has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Montreal and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1982|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Complete Cleaning & Maintenance Services - Commercial-Residential-Industrial
Delivering Quality Service throughout Greater Montreal, Laval and South Shores and Areas for over 33 years since 1982.
See our Website and click on our Letters of Reference and see over 30 actual Letters written on Commercial Letterheads and signed by the President or General Manager, similary Residential Customers on their own stationary listing with their address and contact info etc. - all which speak for themselves about us and our business and reputation.
|Main contact(s)||John Austin|
|Listed with TrustedPros since:||2015|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Business does not require a trade license|
|Insurance information||Contact Austin Cleaning Services / Austin Service de Nettoyage to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.