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Overall the service provided by Black Diamond Renovations was good and Sina has successfully managed to complete the work in stringent deadline and did not compromised with the quality of work performed by his team.
Sina and his team did a fantastic job on the hardwood installation and staining of our stair rail. We had a tight deadline, and they made sure things would be completed on time. Sam even came back twice to fix some small issues. Good price, good service and even better people!
The only thing I would give advice on is to make sure everything is quoted up from when it comes to demolition and installation. I didn't realize (being a newbie) that I had to arrange for a dumpster. Overall I'm glad we used Black Diamond Renovations.
Absolutely horrible experience with this company. I dealt with Sina to contract the installation of three rooms of flooring. He subcontracted this job out to another installer, and did not communicate ANY of the specifics of the job to the subcontractor. The guy didn't show up when he was supposed to and had no idea that the job even existed. He did not have the correct tools and then tried to charge me a different price than Black Diamond and I had agreed to. Meanwhile, Sina is out of town. He promised me he'd be reachable by email every day but he did not return ANY of my emails or phone messages for the entire duration of the job. I know he received them because I overheard the subcontractor on the phone with him discussing my messages. The job did not get completed, the subcontractor was furious because Black Diamond told him we would pay him a different amount than they had told me, and I still have not heard back from Sina. Absolutely terrible. I would never do business with them again.
Came across the web site for Black diamond renovations from vaughan ontario. i called up as i was in need of fast service as my contractor laslo from hamilton left me without service, i was able to have black diamond come into my home in days and install 1000 sq feet of hard wood and then redo my staircase. all at a real good price and with excellent service. these guys take there time and do it right. everyone that has come into my house has said how great the floors and the staircase look. these guys were great very good service and very resonable pricing. nice to see everyone out there is not out to ripe you off thanks Black diamond renovations for helping me out so fasr and doinf such a great job on my new home.
Sina and his team did a very good job in replacing our carpet with laminate floor and oak stairs. Likewise, they did painting in three floors and everything looks great except for some touch ups that haven't blended in until now. I guess I have to wait for a few more days to see if that will blend in or look spotty.
Overall, though, my family and I are very satisfied and happy with their workmanship. Furthermore, his team is very respectful, friendly and very easy to deal with, not to mention the extended help and assistance that they offer which are outside of the contract agreement.
I have recommended his entire team to our family and friends and we will look for their services again in our next renovation project.
I had my kitchen redone by Black Diamond. They were very professional and timely. Showed up on time every day and listened to all of my concerns and requests. They made picking materials a breeze and I am very happy with the final result of the project. The renovation from start to finish only took 10 days! I would definitely use them again on my next renovation project.
Need we say more. They went above and beyond and went that cliche "extra mile' all the time. Beautiful work.
My husband is happily carrying their business cards as well as his own to give out where the appropriate opportunity arises, when someone brings up renovation of any sort.
What more recommendation could any future client want?
Black Diamond has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Richmond Hill and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 19 |
Approved | 0 | 19 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.2/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1951 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.