Bomanite Corporation is an architectural leader that has provided stamped concrete paving and flooring solutions, along with concrete driveways for over 40 years. The company is known for developing innovative stamped concrete and architectural concrete systems for concrete toppings, coloration systems, concrete overlays, stains, concret read more...
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Poor customer service. Staff at the company's office do not know how comunicte as what will be done when. The only phone call that I got from the company was when whey were ready to pouring concrete on my drive way and wants the payment for the Work, which I did and still waiting for the work to get done.
I gave this contract to them July 2017 to A sales person Joseph.
The design center plans were poorly communicated
They did not even call me to let me know that they not coming that year until my wife called them in October 2107. Asked for the deposit money and they refused.
The only person that gave me good service was Joseph and he told to call the office. I did go to meet them at the home show in 2018 and did speak to Joseph, he could not really do much just said he was sorry
This company have very poor communication skills, non of them know who is coming and when and when.
Asked for the owner and or Manager got told they are not in.
Very disappointed with this company.
Booked the job with them in April 2017. Job starts in September but… the finishing processing just finished in May 2018! What a delay…
After the concrete work finished, they measure several times to get final sf of the job. Meanwhile I found their drawing does not 100% match the shape of actual land, and then I took measurement myself. I found they may have over measured the finished job.
(The designer, sales person and worker all took measure measurement at different time and they all told me that he/she/they were CORRECT.
---------The result from third party land surveyor ultimately proved their mistake!!!
Can you imagine I got swear from them! “F” words to your customer? Well communication!
Can you believe their worker pee in my front yard while the job was done? OMG!!!
Can you believe they promised you to do things verbally and they denied it when work started?
Can you believe they could keep promise you the job would be finished next week but it did not?
Can you believe a company measures the final sf wrong several times and had to hire a surveyor to prove their own mistake?
They asked me yesterday “how can we make you satisfied?” You could have thought about this before you started doing any of above actions.
Suggestion to public:
Write down and get them in writing what they promised you when you signed the contract with them.
Booking with them take a long time and construction will start almost 2 months from booking. Including rainy days and where the crew are at any given period. One may need to wait 6-8 weeks for your project to complete.
Bomanite Toronto has a TrustScore™ of 0.6. The average TrustScore™ for other businesses providing similar services in Vaughan and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 7 |
Approved | 0 | 3 |
Unverified | 1 | 1 |
Suspicious | 0 | 3 |
Overall Rating | 1.6/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1970 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Bomanite Corporation is an architectural leader that has provided stamped concrete paving and flooring solutions, along with concrete driveways for over 40 years. The company is known for developing innovative stamped concrete and architectural concrete systems for concrete toppings, coloration systems, concrete overlays, stains, concrete dyes, exposed aggregates, concrete coatings and polished concrete. Bomanite Toronto Ltd. operates under three guarantees: top quality, unbeatable value, and professional service. Whether you need resurfacing and beautification of existing concrete or new stamped concrete, Bomanite will fulfill your concrete needs.
Main contact(s) | Vanessa Fallone |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | Yes |
Year established | 1970 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Limited Partnership |
Licensing information | Contact Bomanite Toronto to request licensing info. |
Insurance information | Contact Bomanite Toronto to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.