Brother's in Arms Contracting is a family run business serving the Greater Toronto Area, Durham Region and Northumberland County. SERVICES Kitchens: From replacing that worn out sink and faucet to updating to the lastest styles we can accommodate any remodeling project. Bathrooms: From updating worn out vanities to completing that dr read more...
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There seems to be a culture in the general contracting industry of having the worst communication between the contractor and customer. We met with multiple contractors and chose BIA, when it came close to the date to start construction the owner was no where to be found. After 3 weeks of waiting for a response back from emails and phone calls the owner finally sent a text message that he would call within the next 24 hrs. 24hrs goes by and nothing, a day later another text giving a future tentative date. This guy didnt even have the decency to call for 5 minutes to say he was extremely busy and was going to have to push the date back. The customer care is extremely poor, if you have set a date with them and put a deposit down there's a possibility you'll never hear back from them.
As a contractor myself, my customers are number 1 always and i have always made time no matter how busy i am to answer the phone and inform my customers if there is a delay or an issue. Im not sure what the deal is with general contractors but the ones we have dealt with have zero care for their customers and BIA was the worst contractor to date.
I have had a few projects completed by BIA Contracting, most recently a complete Kitchen Renovation. Jay helped me plan the complete renovation from the beginning, offering suggestions and ideas to help maximize space and design. I showed him pictures of what I liked/wanted and he made it happen! During the renovation, Jay kept me updated on the progress, was honest about any extra costs. The space was tidy when they left for the day which was much appreciated because I was living in it during the reno. Any trades people that Jay had in were competent and courteous as well. In the end, the Kitchen looks AMAZING and I spend all my time in there now. You can tell Jay and his team take of pride in the work they do and I look forward to working with BIA Contracting on my next project.
Thanks Lindsey, Always nice to hear how much people are enjoying there new space.
I have hired BIA Contracting now a couple times; to complete a deck and to overhaul the front exterior of my house. In both cases I looked towards their experience and more often went with their recommendations. They arrived on time and completed both jobs within the timely fashion. Every time they left the job site clean and were very considerate about ensuring there was nothing left lying around that our kids could step on. I have also requested 3 additional quotes from BIA to complete a fireplace makeover, kitchen update and a complete basement reno. I obviously highly recommend these guys.
Thanks Derek, Always a pleasure working with you.
Love working with BIA Contracting! We have been working with Jay and his team for a couple of years and most recently had them renovate our kitchen. We love what they did. Jay is great to work with -- collaborative, open to ideas, courteous, reliable and creative. He always consulted us when there was a decision to be made, always pointed out details that he felt we may not have thought of and helped us come up with various ideas for unique challenges in our older home, when we wanted to shave a few $s off he was also great at coming up with some ideas! Jay takes a lot of pride in his work and it shows. All of the tradespeople that Jay brought into my home were friendly and competent. We've recently moved to the states and just wish we could get them to come down here and do some work for us!
Thanks Lauren, It was a shame you had to leave your newly renovated home. On the bright side you have started a new chapter of your families life. As soon as I get a helicopter I'll fly straight there to get started on your new home.
Brother's in Arms Contracting has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Oshawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Business does not require workers compensation|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2000|
|Member of TrustedPros Since||2012|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Brother's in Arms Contracting is a family run business serving the Greater Toronto Area, Durham Region and Northumberland County.
Kitchens: From replacing that worn out sink and faucet to updating to the lastest styles we can accommodate any remodeling project.
Bathrooms: From updating worn out vanities to completing that dream bathroom you have always wanted, let out experts help.
Basements: From a simple rec room to an extra income potential or the man cave that you have always deserved, we guarantee the ultimate in finishes and options.
Decks: From a place to bar-b-que to something in a magazine, let our build/design team make you the envy of the neighbourhood.
General Contracting: From having windows replaced to renovating top to bottom inside or out. Allow our network of professionals complete that dream home remodel.
Home Maintenance: From painting to redoing those aged hardwood floors, lets keep your biggest investment looking its best for years to come.
|Main contact(s)||Jason Goodwin|
|Listed with TrustedPros since:||2012|
|Accepts credit cards||No|
|24 Hour emergency service||Yes|
|Legal structure||Sole Proprietor|
|Licensing information||Contact Brother's in Arms Contracting to request licensing info.|
|Insurance information||Contact Brother's in Arms Contracting to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.