Centennial Moving

The initial budget was $2500 but finally I payed $3750. Many things broken and a lot of time waiting for my things. Really bad company, a disaster!!!!

I had Daniel and his team complete a move for me last month and they were fantastic. These man move fast and treat you with respect. I was worried about my TV as i paid a lot of money for it and was pondering about moving it myself. But it is pretty large and would`t fit in my car. I needn`t have worried as they wrapped it in bubble wrap and two padded blankets and it secured it properly. My partner co-ordinated the move at the other end and even she loved the guys. Extremely pleased I chose Centennial and I urge you to try them as you will not regret it!

We had a superb experience with this removal company. The entire move was quick and stress-free despite our lack of preparation. The men were punctual,professional and polite. The truck had some ample space to be filled and easily catered to our needs. I would definitely recommend for anyone looking for a well priced and easy move. We had some expensive teak furniture which was covered in blankets to resist scratches. The whole move was completed in an afternoon and before we were enjoying our new surroundings.

I contracted Centennial Moving to move a small amount of furniture and personal items from Vancouver BC to Montreal QC. They, at the time of deposit, told me that the move should take 8-14 days typically. So, I paid the deposit, and on began my nightmare experience.

The team sent to pick up my items in Vancouver were professional, friendly, and quick. They both remarked at how little that I had for them to move, and said it would take about 90 minutes to load the truck properly, and they were basically correct. They wrapped all my unboxed items in moving blankets, and secured them with packing tape. Each item was labeled and numbered. It was impressive.

Around day 15, I send them an email. I get back a, "It'll get there when it gets there, and we'll let you know". Curt, and unapologetic, but it's only a day late.

Around day 20, I send another email. It's ignored.

Around day 24, I call. I'm told that they're going to talk to dispatch and call me right back. They don't.

Around day 28, I call again. I ask why I wasn't called back about my delivery window, and they again suggest that they're going to talk to dispatch and call me back. I insist that they need to call me back this time. They tell me I will get my stuff next month, at the end of the first week, or during the second week. Six weeks after pickup. I'm understandably angry, and I ask how I'll be compensated. He says that he will talk to the manager and will call me back. He does not call me back.

Around day 30, I call again, and ask again about compensation. I get the same reply, and I insist that he actually call me back. He calls back about 10 minutes later, and says they're willing to discount my move by $50 dollars, and not a penny more. I have some back and forth about how that's insulting and inadequate. He isn't apologetic, and basically says thems the breaks.

Around day 40, I still haven't heard from them, I call again. I'm starting to think my items are never going to arrive. I go through the "talk to the dispatch" routine, and basically tell them I'll wait on the line, and they call back and tell me that they're going to deliver my items later than expected (Surprise surprise), but it will be before the weekend.

Day 43, I get my bill. They've vastly inflated the weight of my items. They suggest that I have just under 2000lbs, but it's actually impossible. I have 3 large boxes (mostly light), 3 medium boxes, TV, printer, soundbar, sofa, coffee table, side table, nightstand, queen bed/frame, two suitcases, a light ikea chair, a small desk, computer chair, two wire/cloth drawers, and a bookshelf. A generous 1300lbs or so, but I would believe up to around 1600lbs. I'd be skeptical at 1800lbs, and completely in disbelief at 2000lbs. There is no method of really arguing anything, and they don't send any sort of proof/documentation to show your items (ONLY) being weighed. However, your items are being held hostage.

They also tell me that their large truck will not be able to make the delivery, so I will have to pay $150 for a 'shuttle team' to move my items into my condo. After some arguing, and bringing up the 45 days it took it deliver, they finally, begrudgingly agree to waive the shuttle fee.

Day 45, the contracted crew to drop my stuff off was great. They did it quickly, without any fuss.

Be very wary if you choose to do business with this company.

Hello Centennial team, we had used your company for my move from Ottawa to Richmond BC, and were very pleased with your service. I do not know how other moving companies work but my experience with you was delightful. Movers swiftly took care of all our goods, disassemble them in a careful manner and load them into your truck. It was a hard task to demount a king size bed, a sofa and a kid's bunk bed. And believe me, my husband had tried to dismantle the beds by himself, and failed to do it. We were surprised that a 2 bedroom house can be unloaded in only 3 hours, including the disassemble of our furniture. We arrived at our new home on April 17th, and the very next day Warren called us to confirm the delivery. Again, I did not expect that because they've given me the window of 18th-21st of April. I really appreciate punctuality in this kind of business, because our moving was pretty stressful, especially for our young children. The unloading process was as fast as was the loading. I have no regret that for a sum of $2750 somebody could do a better work.

Thanks again for the provided service. Definitely will recommend your company to all my friends.

Guys were courteous and prompt. It's a long, not easy move from Kamloops to Midtown Toronto but they kept a good attitude and got the job done. My furniture and fragile items were all handled with care and I really appreciated them taking things apart and putting them back together. It took them less than 2 hours to move everything from my 1BR apartment, and I was amazed at how fast and efficient the whole process was! My sincerest thanks to the team. I will be referring you guys and using you guys in the future if needed.

This is the second time I book Centennial Moving. Professional and efficient service providers. This time the move was not easy at all. But the agents and movers did their best. Almost two years ago I had different moving crews, but I should say they were both efficient and professional, very quick. This time I moved from 2 br house in QC to 3 br house in Toronto. They gave me a good rates since it was my second time using the same company.

Thank you my friends! I will recommend you again and again.

I have recently hired Centennial for my move from Scarborough ON to Vancouver and it was very pleasant experience with full of professionalism, the truck was extremely clean and very organized, the staff was very friendly, positive and smiley and they have done the best possible for packing and loading which was amazing, I have seriously saved a lot of time and money with Centennial.

Will surely recommend you.

Moves are very stressful, especially when you move from a city where not that many companies travel to. I moved from Grande Prairie, AB to Toronto, ON and made lots of research and there very few companies were able to make the move and Centennial was one of them and had the best price among those others. The move was so easy that I didn't even notice it how it passed. Movers were very polite, customer service was great and very accurate with the details and their estimates. Delivery was done in about 6 days from the pickup. Very happy with the service and recommended Centennial Moving already to everyone I know!

Thanks guys!

Refer to Better Business Bureau complaints!!! Refer to Better Business Bureau complaints for an accurate view of this company. Note the complaints from people who weighed prior to handing over items.

I would never recommend them!!! Do not use them!!!!!

Centennial have moved from Airdrie AB to Toronto ON and it was really the top company I have ever dealt with, after I had some terrible experiences in moving with others, and it was a bit difficult for me to trust someone else, but when I choose this company as I got them recommended by one of my friends, I can say that they have done amazing job. 

Timing, smoothness in moving and transparency of their agents was incredible.

I will definitely recommend in my network.

I have made a lot of searches for moving company who can do the move for my daughter from Regina to Toronto and finally i decided to go with Centennial, and it was a great choice, since it was our very first time moving across the country we had no idea of the process, but with centennial i have learned a lot, and i felt so comfortable by leaving my daughter's furniture with them, everything was perfectly packed and picked up. 

Delivery was on time with no delays.

Their agents were very helpful and have made the whole move so easy for us!

Alex & Jacob were on time, did a perfect job, had all necessary equipment to assist in my move across the country. They needed nothing just instructions. I would recommend them any day and if in future needs be I will hire them again. Head office kept in touch up until the day of the move. Professional movers and their employees really care about their customers.

For most of us any changes are difficult and stressful, and unfortunately for us, it was double trouble since it was raining on our moving day. But we had the greatest luck to hire these wonderful, professional and efficient movers. They took care of all the smallest details, they had covers for everything to keep our house and items dry. They worked as though it was their home, and we were absolutely happy and pleased! We tipped the guys a good time and we don't regret a single cent spent on this move!

My Girlfriend and I made the move from Calgary, Alberta to Toronto, Ontario and decided to choose Centennial Moving since they received great reviews from most people.

We booked the pick up date and paid the deposit fee, since we were in an apartment we needed to book the elevator and gave them a 3 hr time slot(12pm-3pm) for when they could arrive. They told us thanks for the confirmation and they would be there from 1pm-2pm. They asked me if a 72ft foot truck could fit on the street and I said maybe because there is an alley behind the building. I read other online review and noticed there would be an extra fee if the truck couldn't fit which is ridiculous considering downtown Calgary has a lot of tight spaces that aren't transport friendly....

Fast forward to the move date, I get a call saying that they have arrived. I go downstairs to let them in and realize that it is a totally different size truck/company "Miracle Movers". I've heard horror stories of people picking up your items and never seeing them again so I called Centennial to make sure what they told me was true. He told me that they couldn't fit a 72ft truck so they rented one from another company. I said it would have been nice to know since these are my belongings. It seemed like they did not care to inform me of what was actually going on, but we needed to be out that day so we continued to go ahead.

Our belongings were all loaded and we made a list for ourselves as well as labelled each item multiple times since the scribbles on the form they fill out are barely legible.

Fast forward to the delivery date...They show up to our condo 2 hrs early and ask if they are able to unload. Stating there would be a fee when I clearly told them not to come before 2pm since that was when the elevator was booked. I checked with concierge and no one was using the elevator at that time so I was able to use it, luckily.

We get our items unloaded into the condo and noticed that they are beginning to unload another persons items; furniture that isn't ours. We tell them that the furniture isn't ours and his response was "haha oh, well I guess we forgot to deliver it to the person before you." and took it back to the truck. Before we sign the papers we notice that they forgot to deliver some of my expensive personal items(collector shoes)$600+ which were plastic wrapped together wit my name written on it in permanent marker. I tell them this and they said to write it on the contract and file a claim with the office which I do.

The response from the office is less than helpful since they state they have no idea where my items went and maybe it was delivered to someone else. Of course at this point I know they weren't delivered to someone else and one of their employees took them because my girlfriend and I labelled every item thoroughly with our names on it to prevent this from happening.

At the end of the day my items are never to be found again and they are ignoring my emails. I paid a lot of money for this service and am hurt by how I was treated. My advice to you is that if you value your possessions do not use this company. The reviews may be good, but they are no different from any other moving company out there. I wish I would have picked up on their disregard for my personal items earlier. I guess you live and learn.

Thanks for reading and good luck with the move. I am only putting down a 1 since all my items didn't vanish into thin air.

Even though I am going through the unfortunate event of splitting up with my long-term partner, I am happy that I came upon these wonderful people with warm and kind hearts. They have been more than professional, I could feel their kindness and support while they were moving all my belongings into my new apartment. It was a complicated move since both me and my partner, moved the same day, but the movers managed their way through, and did everything even better than it was expected!

Thank you from the heart, Centennial Moving!

I moved from Vancouver to Toronto a 2 bedroom house. I want to say thank you for the people that organized the move. The coordinator was very kind, told me all the information that I needed for my move. The movers came right on time. They worked fast and they are real professionals. It was very exciting to see how they work. My goods came in Toronto even earlier then I thought, because I asked if they can bring them in Toronto a little bit earlier.

Thank you very much for good service.

Centennial did a great job moving our stuff from Penticton, BC to Toronto, Ontario. The movers were very quick. They explained the whole process from A to Z and were friendly and super efficient and put my furniture in each room and assemble back my queen bed. The entire moving process was professional to me and I wouldn’t hesitate contacting them again for future moves if any.

I have hired Centennial Moving for my move from Calgary to Vancouver and my experience with them was very good after i had some trouble in the past with several moving companies. Centennial were extremely hardworking, very experienced and super friendly. The move went so well, all the charges were explained clearly and I was aware of all the process from A-Z. I'm very happy with Centennial and definitely will have them arranging all my upcoming moves.

Thank you!

Centennial moved me from Calgary to Toronto and that was an awesome experience. When I first called them, the customer service rep was extremely responsive and super helpful in arranging for the move. The price I got was extremely reasonable. When movers came at the date of pick up they were excellent at communicating with us and completed our move super fast and safe. They even were able to assemble/disassemble my queen bed and so quick . It was my first experience with movers and I would definitely use them again if I move in future. They are trustworthy and have great customer service.

I have recently moved from Falcon Lake, MB to Toronto, ON with centennial and it was a great experience. I'm a bit picky person so I had to go through all the process  from packing the furniture and holding it to the truck I was really surprised with the way of handling the goods it was so careful and professional and was placed in the truck very secured I had to nothing to say except a great job guys and i have received my furniture in the same way with no little scratch. I'm so happy that I have hired centennial again. Great job guys.

I have used Centennial by advise of my friends who moved with them to Vancouver and he was very satisfied with them. I trust my friends so I though I should try them for my move to Vancouver as well. What to say, they are fast, reliable, and careful. Even rainy day didn't stop them to complete my pick up without any complaints or extra charges. This was a really great experience and I'd also highly recommend it to those who's looking to move!

I have recently moved from MB to Vancouver, and I was impressed by the service I have received from centennial, I moved over 15 furniture units are handily graved (very valuable) for me so i had to ask many question before i proceed and their agents explained (clear and smooth) the process from the very beginning till the end, and HERE YOU GO I have reunite with my furniture in perfect condition as I left before, I'm so happy that I choose Centennial.

Many thanks to you centennial.

Centennial moving took care of my 3 bedroom house move from Penticton BC to Halifax NS and I'm really glad I chose this company.

Customer service took care to provide all necessary information so I avoided any additional charges and even it was less then the inial estimate.

The price matched the level of service I received all throughout the move. Movers were very cheerful and helpful, in two words, this was my easiest and stressfree move in a while.

I had my first move recently, and I am really glad I picked Centennial Moving. I got all necessary information right from the start, so I avoided any hidden fees. The 3 gentlemen who showed up were extremely friendly and professional. I am very happy with the service they provided.

These guys were awesome! This was my first cross country move and centennial made it so easy for me. I submitted an online quote request to move my 2 bedroom condo from Calgary to Toronto and got a bunch of different quotes from different companies. That was an easy choice because centennial had the best reviews among others and I'm glad I chose them. Sales person answered my every question in a timely manner and provided a really good service. They kept me informed with every update as to pick and delivery dates. Their prices were pretty competitive and left me with no doubt of weight accuracy. As for the movers, they were from God. Friendly, professional and with a sense of humor. You definitely have to choose centennial if you are looking for hassle free relocation.

Centennial moving helped me move twice, everything went nice and smooth, customer service was really helpful, gave me all the necessary information. The moving team was very reliable, came in time for the pick up and delivered in time as well. Would definitely recommend them to my friends and use their service in the future.

I recently moved with centennial from Whitewood SK to Toronto ON. It was the best out of all the companies that i worked with before, very professional staff, positive, smiling and they knew what they were doing, communication with the agents was on level beyond my expectation, great experience, good job centennial!

That’s how a moving company should work. Communication was awesome, movers were friendly and careful, trucks are clean, service delivered on the highest level. Furniture was assembled flawlessly. Wanna have a stress free and cheap move - these are your go-to guys.

When my family and I decided to move to Vancouver, I had no idea how difficult a move can be. My wife and I packed our stuff on our own, and it took so long. You never know how much stuff you have until you have to pack it). We got our quote from Centennial Moving by the end of December. We planned to move on 25 of January, and that’s exactly what we’ve done. Soon everything started to change so quickly, that we were not sure how we managed to finish our packing and how we arrived to Vancouver. It just happened during 2 days, we arrived to our new home and the furniture followed. Movers placed all our belongings exactly were we desired. All stuff arrived safe and unscratched, we examined it thoroughly and found one lamp damaged, but later we received a compensation. I would like to thank the moving team of Centennial and to wish them good luck during 2017!

This was a great experience. I moved 300 miles from Quebec to the Toronto. I was quoted a price and when I called before the move and removed a few boxes and items the price was adjusted down. They were easy to get in touch with also. Trey, who was in charge the day of the move, was great. They came on time and everything was packed so carefully. I was impressed. Even though they got great reviews I was nervous because of all the horror stories you hear about movers. I had nothing to fear. It was so easy. I requested Trey to deliver my belongings also. They let me know the day before the delivery and Trey called a couple of hours before to let me know his arrival time. I could not have imagined a better move. You cannot go wrong with these guys. Great!

Trey led my team of movers last week. Great team of Centennial Moving! Friendly, organized and efficient movers! I moved from a three floor walk up so it was not an easy job. The movers were fantastic with my dog, too. This is not a glamorous job but these guys got it done with integrity. I'm not sure how this happened, but I paid for two movers and three showed up! Also, the sales rep Ksena in the office was very helpful when I had questions.

I’m very grateful to everybody at Centennial Moving for their care, honesty, and top notch quality work during my family’s relocation. The movers were punctual on either end, and they didn’t damage my things, save for the one glass that broke as they helped me put my new house in order.

Thanks once again.

Maybe its because my moving was local (I moved form Etobicoke to Toronto) but my experience with Centennial Moving was exceptional. I didn’t really had time to be stressed or worried, I called them, they took care of everything, and here I am, in a brand new home, nice and cozy. Maybe I should move again, in order to make my final opinion why everything went so smooth).

Thank you guys, you’re the best.