City Wide Home Improvement

Disaster!

Citywide hired incompetent subcontractors to renovate my bathroom. Their so-called plumber used plywood nails to attach the pipes they damaged….yes, I said nails used to attach pipes. The plumber didn’t cap the pipes to the shower and the water leaked all night until my kitchen ceiling came down the next morning.

They installed 12x24 porcelain tiles directly onto the studs, they cut the lip on the bathtub and tried to install it without bolting it down, they did not install drywall and covered up mould and said there was none. Never used water proof materials around the tub or floor.

Citywide caused tens of thousands of dollars in damages to my property and refused to compensate. We are going to court.

Toni

I am really sorry to get a response such as this as it only demonstrates that you will continue to put people’s health and safety at risk with your incompetence.

I have documented proof of all my claims and several witnesses. I am not going to post the texts or other correspondence because they can be manipulated. That is why I sent you my final letter and copies of invoices in PDF format. You may wish to posts our chats but everyone knows you can pick and choose which ones that benefit you and edit them making them unreliable.

I want to take a moment to address your accusations concerning insurance fraud and comments you claim my neighbours have made. The statements you made are completely unfounded. I have confirmation from my insurance company and I have spoken to several of my neighbours. Should you continue to make such outrageous claims, I will be forced to sue you for defamation of character.

I am not going to publicly bad mouth you as you have done to as that is just childish. I do feel that I have a moral responsibility to warn others that the work your company does.

Should you wish to settle this matter fairly, you may contact me. It is not my intention to hurt your business but I need to be compensated for the actions of your company.

Edward stopped by on May 28/22 and quoted us a price for work on the patio. He said no money would be paid until work is completed and they would start in one week. They arrived on June 3 and the job was completed June 4. He checked with us as work progressed to ensure it was what we wanted. Edward and Anthony were very professional and the work was completed to our satisfaction on a very timely basis. No surprises, great job!! We would not hesitate to recommend this firm.

They also removed all debris and took it with them to dispose of it. No mess.