We specialize in basements, kitchens, bathrooms, decks, custom trim work and flooring. We deliver top quality work at a fair price and our focus is customer satisfaction. Call us for a free estimate. Many references upon request.
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Blown away! We decided to do our home renovations in March, after doing my research I reached out to Claywoods Inc for a meeting to discuss renovations. Since the timing was during covid and the only way to choose your items, (tiles, flooring, countertops etc) was only available online, I left James total control of choosing all my materials. I wanted everything to be a surprise and didn't go inside to see the house until everything was complete. They did such an amazing job! They exceeded my expectations to say the least! We are so over the moon excited about our "new" home and the amazing job they did!
We had ClayWoods Homes do our kitchen renovation, including removing some walls, removing popcorn ceiling of the main floor, installing flooring and the new kitchen.
All the of the workers were very friendly and polite, our house was left as clean as possible at the end of the day, and they finished the job ahead of schedule. Quality work and extremely responsive to all our questions and concerns.
Highly recommend!
James and his crew did an amazing job with our bathroom. There is nothing that we would change. The whole experience was great right from the start. When we met with James at the beginning he offered a lot of insight on what would look good and also listened to what we wanted. During the whole renovation the guys worked hard and were friendly and outgoing, (especially with our 2 daughters). I would highly recommend them to anyone that is considering a renovation.
From meeting James (woods) for the initial assessment and walk through, it was a "no brainer" to chose claywoods homes to do our basement. James listened with the intent to reply. He considered the customer and what the customer was asking. It was almost like he considered our house to be his, when he was thinking things through with me. The other contractors I engaged with, listened to react and were extremely pushy.
The quote that came back was the most expensive BUT it was more detailed than other quotes, so we could see exactly where we were spending. This allowed us to pick and chose where (if we wanted to) we could go over budget. Other contractors just provided us with one number - which didn't give confidence that the budget was "fixed". James was transparent and kept up great lines of communication throughout the pre planning phase.
There was a small team who carried out the work, all of who were absolutely fantastic and became part of our daily routine (including Tim Horton Fridays!) Particular mention for James Heaver and Amir! their quality and craftmanship (along with Woods) is phenomenal. Throughout the entire reno we were brought in along the way to ensure we were happy with what was happening - and to clarify previous decisions. These guys truly care about their craft and their customers.
Even after the team had finished the job, a few weeks later I noticed one tiny thing that my OCD wouldn't let go - and Heaver came back and adjusted it!
The work that's been done here is amazing.. solution orientated, great quality, on time, on budget and an amazing experience!
We 100% recommend these folks to do any type of work. Thank you team!
I am writing a review for a basement renovation that was started in November 2020 and completed March/2021.
I can say that I think the world of most of the professional we met while having our 700 square foot unfinished basement finished (flooring, walls, bathroom, new furnace, new windows and custom storage). Everyone was personable and courteous. At every bump, Claywood did their best to communicate, and problem solve.
Unfortunately, we ended up with a pretty serious delay due to a mistake made during the permit renderings and limitations because of the season (needed to move the electrical panel and this was not possible during Winter). Some of the ideas which were agreed upon and in the contract, were not able to be completed because of a lack of knowledge on building codes during the quote walk through.
There were also numerous issues that happened during the renovation including a massive leak in the basement due to a mistake when installing the walls which ruined the subfloor, incomplete installation of venting to the outside which I discovered, and poor installation of the drywall which had to be touched up by someone else through Claywood.
Overall, while I appreciate them personally, I was left not happy with the results and the attention to detail. I had to take a lot of time checking and rechecking work to ensure it was done correctly - ultimately a job you pay a general contractor to do with this large a project. While the job has been completed, I am still left with spots that need repainting and further finishing and really could not keep on badgering them about it.
No hard feelings - but my honest experience and I would unfortunately not work with them for other projects despite how much I respect them personally.
Thank you for your review. We are always in search of feedback so we can improve and ensure that our customers are taken care of as customer experience is our number one priority. This past year has been a very challenging one with supply chain issues, covid delays and the general strain on the labour force due to staffing issues, reduced working capacity and companies required to comply with stay at home orders resulting in the delays in many sectors including Burlington Hydro. From a customer perspective I can certainly see how this can be frustrating as it was equally frustrating for us when it comes to keeping all of our clients happy.
We do apologize for mistakenly quoting built in drawers on your staircase that was against Ontario Building Code. This was a code that was not one that we were aware of. Currently the building code is an 800 page document that has revisions on an annual basis. We do try to keep up to speed with everything in the book however on one off situations like this one it was an oversight on our part. As a result, we did throw in a full built in wall unit with cabinets and custom bookshelves in another area of the basement free of charge to make up for the mistake and we hope you love it.
The drywall company that we contracted to do your install did unfortunately pinch a primer line from your furnace during their install which did result in a back up that caused some water to flow under the dri-core subfloor that we installed. We did come in immediately after and install a new primer line, remove the dri-core, dry up the water and installed new dri-core to resolve the issue and beyond that the quality of the mudding and sanding was certainly unacceptable, so we brought in a new crew to fix up these issues. This was a fairly new drywall company that we started using. Due to the high demand for ClayWoods Homes we needed to expand our network of sub-contractors. This issue has since been addressed and we no longer utilize the services of this company.
We did do a final walk through at the end of the renovation to get your stamp of approval that everything was completed to your satisfaction as we do with every client and never shy away from making sure the final product is what you had hoped for. We never take final payment until the customer confirms that they are happy. If there is anything left outstanding that was missed during our walkthrough, we are more than happy to come in and make it right. Top quality and customer satisfaction have always been our strong points since inception as reflected in all of our other reviews and we will accept nothing less.
We would like to thank you once again for trusting ClayWoods Homes Inc. with your home renovation and for the feedback. We will grow from this.
This is our second experience with Claywoods Homes. We just spent the last 6 weeks with them, as they renovated our kitchen and living room into a new space that is more than I could have ever imagined. These guys are so professional, right from start to finish, completely transparent and crazy talented!!! They are about the important things - they leave their work space spotless at the end of the day, they are considerate and thoughtful. They became part of our family through the entire process!
100% recommend!!! Looking forward to our next project with these professionals!!
James and the crew from Claywoods Homes did an amazing job on our bathroom renovation. They went above and beyond in all the aspects of what we expected in the bathroom. We would definitely recommend them to our friends and family.
The crew was courteous and respectful of my home. Claywoods Homes has a commitment to quality and customer satisfaction that I have not seen with other contractors. Any questions/concerns were addressed immediately and without hesitation. The end result was fantastic and I’m very pleased with my investment. I am having them back to Reno both my master bathroom and my upstairs bathroom. I highly recommend their services!
We asked the two James' to help us create our dream house. What we got was even better than expected. And on Budget!! I wish I could show some of the before pictures. However, I will included some of the final product! (we are still organizing our house, so don't mind the clutter). Previously, our house had a separate kitchen, dining area and living room. Now it is COMPLETELY open! Not even a beam or column in the area. STUNNING.
Claywoods Homes were very professional and met all of our expectations, and more! We loved the finishing touches they put on our kitchen and especially our main bathroom! IT'S HUGE!!! We thought there may be some delays during Covid, but everything was completed on time. We were very impressed to say the least. The finishing work on the bathroom and kitchen subway tiles really make our house pop!! The dark grout really makes it stand it! And the custom kitchen island.... It is one of our favorite things in the house The end gables look incredible. We really appreciated matching their stated timeline as this renovation started when my wife was 6 months pregnant. After the reno was completed there were some areas that needed some touch-ups. They sent a couple of their guys to fix up all the areas that need it. Overall, my wife and I couldn't be happier with what Claywoods Homes did. 5 STARS!!!!
ClayWoods Homes Inc. has a TrustScore™ of 5.0. The average TrustScore™ for other businesses providing similar services in Waterdown and the surrounding areas is 3.7. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 106 |
Approved | 2 | 106 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 2008 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
ClayWoods Homes Inc. has been recognized for their skills and expertise by their peers in the following categories
James and Ian are great guys to work with. They only have the customers needs and wants as a first priority. Always clean up at the end of the day. Respectful.
Completing your dream kitchen on a reasonable budget is something that we are known for. Quotes are free. Give us a call.
From framing to trim we are with you through the entire process ensuring a timely completion and quality workmanship.
Looking to add to your outdoor living space. ClayWoods Homes Inc. can help design and build that deck that you've been dreaming of.
We specialize in custom trim work such and crown moulding, coffered ceilings and wainscoting and other custom trim work.
Square, level and seamless. Thats what you can expect when ClayWoods Homes Inc. completes your tile job.
Very few people enjoy painting. The good news is the ones that do are on our team!
We specialize in basements, kitchens, bathrooms, decks, custom trim work and flooring. We deliver top quality work at a fair price and our focus is customer satisfaction. Call us for a free estimate. Many references upon request.
ClayWoods Homes Inc. was awarded Best of TrustedPros in 2023 for Bathroom Renovations, Kitchen Renovations and Carpentry in Waterdown.
ClayWoods Homes Inc. was awarded Best of TrustedPros in 2022 for Bathroom Renovations, Kitchen Renovations and Carpentry in Waterdown.
ClayWoods Homes Inc. was awarded Best of TrustedPros in 2021 for Basement Renovations, Bathroom Renovations and Kitchen Renovations in Waterdown.
ClayWoods Homes Inc. was awarded Best of TrustedPros in 2020 for Basement Renovations, Bathroom Renovations, Kitchen Renovations and Carpentry in Waterdown.
ClayWoods Homes Inc. was awarded Best of TrustedPros in 2019 for Basement Renovations, Bathroom Renovations, Flooring, Kitchen Renovations and Carpentry in Waterdown.
ClayWoods Homes Inc. was awarded Best of TrustedPros in 2018 for Basement Renovations, Bathroom Renovations, Flooring, Kitchen Renovations and Carpentry in Waterdown.
ClayWoods Homes Inc. was awarded Best of TrustedPros in 2017 for Basement Renovations, Bathroom Renovations and Kitchen Renovations in Waterdown.
Main contact(s) | James Woods , James Heaver |
Alternate Phone Numbers | 416-400-9222, |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | ClayWoods Homes Inc. is happy to offer our customers a full one year parts and labour warranty on any workmanship related issues. Product warranties will be covered by the manufacturer of the specific product and will fall under their limited warranty. |
Accepts credit cards | Yes |
Year established | 2008 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.