The team at Coco Tile Flooring has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.
AWARD-WINNING 3RD GENERATION TILE SETTER Master Tile Setters And Stone Fabricators Specializing In High-End Custom Home Finishing. ★ Ranked #1 Tile Contractor in Ottawa and Top 10 Contractors in Canada by TrustedPros with 160+ reviews. ★ Fully insured for up to 5 million dollars with the Co-operators and Workplace Safety Insurance Board compliant read more...
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I hired Coco Tile last year to renovate my main guest bathroom and they did such a fantastic job that I brought them back to do my ensuite which I designed entirely with Kevin - the Owner. I had some very unique ideas that I wanted to implement, one was of a custom vanity that had to be built from scratch. I also had my heart set on large 4 foot tiles, a custom shower with several shampoo niches and a freestanding bathtub with a feature wall of tile behind it. Once I discussed my ideas with Kevin, he was able to quickly give me some extra design options that really put this renovation over the top. He helped me pick out all tiles, quartz, bathtub, shower doors, plumbing fixtures and lighting. He ensured all finishing materials were delivered on time and inspected by him before installation. Kevin takes extra care when it comes to the plumbing and electrical rough-ins, making sure the final product lines up just right (before and after pics attached speak for themselves).
The floating vanity was 100% hand-made – literally built from a pile of wood and a slab of quartz. I could not be happier with the craftsmanship. Kevin also suggested installing the large 4 foot tiles on the floor inside the shower, instead of small mosaic tiles. This equaled a lot less grout lines along with a very clean, modern, and subtle shower floor that would require very little cleaning. This was one of the most important changes I allowed Kevin to do, and I must say I could never imagine going back to the mosaic tiles on the shower floor ever again. One more recommendation Kevin had for my custom shower was to add a small niche-like area below the three shampoo niches that would be used to put a foot into to easily shave legs in the shower – what a brilliant idea.
This company is more than just a tile or flooring company, they’re a high-end custom bathroom renovation company. They have such high quality standards and skilled craftsmen that you will not be able to find just anywhere. They go above and beyond for every little detail, and make sure that everything in the entire room is absolutely perfect, right down to the door stopper. Once again, Kevin was a pleasure to work with and made this renovation stress-free for me.
Kevin and Mike installed our backsplash today and we are 100% satisfied! They arrived on time and stayed late to make sure the job was fully done. They were very friendly and professional, we couldn't he happier of their work!
Highly recommend COCO Tile!! Kevin was great to work with from start to finish. Frank did our installation and did a beautiful job, we couldn't be happier. This company truly cares about the quality of their work and we valued their honest opinions regarding style and placement! We will definitely be using COCO Tile again in the future.
Thank you Kevin so much for renovating my bathroom!!! Everything about my experience with coco tile was perfect, there is no other way to describe Kevin and his team. Kevin was able to quickly look at my design plan and suggested a few little changes that really took it to the next level. Not only do they complet there work at the highest level of quality, it’s all the little things that make coco tile such a pleasure to work with. They are truly taking quality and customer service to the highest level. I have been a building operator in Ottawa for the last six years, dealing with contractors on a daily basis, and Kevin has built one of the best most professional teams I have ever seen. I can’t wait to add a bathroom to our basement, knowing coco tile will be involved takes all my worries away from the project and let’s me focus on all the fun stuff. If you are doing a renovation call and get the free quote!!!!
It's not possible to recommend strongly enough Kevin and his team at Coco Tile.
I hired them this past week to repair the installation of tile on a heated floor that had only been done a week before by another contractor. I added on the installation of new tile in an entranceway as well.
The short story is that the repair job was an extremely complicated job repairing tile over a heating cables as the previous contractor (just days before) had made a real mess of the floor. Kevin's tile guy did an AMAZING job. Is it perfect? No, because that is impossible and anyone that promises that is lying to you. What he did do is make my floor go from looking like a complete amateur did it - and something that I would be embarrassed to admit I paid money for - to something that looked beautiful despite the flaws that just couldn't be repaired. I simply can't recommend Kevin and his team more strongly!
The LONG story is that the original contractor (NOT Coco Tile) had been full of promises about how experienced they were, how the could promise "perfection" and how "beautiful" a job they would do, that they would guaranteed their work, and that everything was "GOLDEN". Trust me, if you meet a charming and very smiley independent contractor that uses these words run fast in the opposite direction.
I didn't, and as a result I ended up with a tile job that had grout spacing ranging from 1/4" to nothing at all, a crooked installation, many tiles that were toe stubbers, slanted tiles, and bad transitions in every doorway.
I was devastated. That is when I called Coco Tile as I saw they had an excellent rating. I explained to them my situation and Kevin was very understanding and offered to come by the same day to look at the situation. Kevin is an excellent communicator and will let you know if something has delayed him and he can't be on time. This is really important with a contractor because if you are in the middle of renovations you'll know that sometimes things happen beyond your control that need to be dealt with.
Kevin came by and immediately, and without my prompting, pointed out all the areas that just didn't look right to me. He was very professional and serious. He didn't try to charm me or be overly friendly. He knows that renovations and the cost of them are serious, and that this is a professional business transaction where quality is expected - it's not about being "nice" and charming and promising "perfection".
Kevin's tile guy started a few days later and literally can't say enough about the quality of the work and their commitment to doing their best. The new area that was installed is absolutely what I would expect. Straight and even grout lines, flat tiles, excellent cuts, perfect transitions.
The area that was repaired was complicated, messy, labour intensive and painstaking as 30 TILES had to be broken out, the mortar chipped off (all the while ensuring the heating cables weren't damaged), cleaned up, and then the tiles replaced while trying to level and correct for the all the mistakes made by the previous contractor. I honestly think the average person would have just given up! Kevin's tile guy maintained an amazing attitude through it and they came through on budget but a bit overtime because the complexity of the work. I was checking in daily and I have no complaints that it took an extra day.
Coco Tile does quality work, takes their profession seriously and does their work with pride. The contractors I dealt with seemed to think that as long as its not the WORST tile job ever, it should be "good enough" for you. They promised perfection up front, and tried to BS and demean me afterwards when I wasn't satisfied with a poor job (I'm a single woman in my late 40's). Not Coco Tile. It is absolutely worth waiting until they are available to do your job, or to pay the extra. You won't be sorry - but you may be very sorry if you go with another contractor as I originally did!
Jennifer
Ottawa, ON
We had hired a general contractor to do some renos in our home that included demo of our old kitchen cabinets, removal of a bulkhead in the kitchen and replacing 500 sq ft of tile and various other little jobs. The tile job on the floor is mediocre and full of uneven joints. The ceiling where the bulkhead was removed was patched and it was so uneven that on an 10 inch run, there was 1/4 inch difference. The backsplash was the next thing to do and it was a herringbone pattern on mosaic and we had no confidence that the GC would do a good job so we started looking for a tile contractor to complete the work. We fired the GC and the next day I reached out to Kevin. He had one of his employees come to my house that night. Two days later, work started. Kevin came to the house twice to make sure we were satisfied with the work. The tile and fan look great and the ceiling is straight again. Thank you to Niall, Mike and Kevin for making sure the most visible part of our kitchen reno looks great.
Kevin is a real professional, he was able to guide us through our project with great recommendations and ideas to help us realize our vision. Chris is a true artist and helped us with the design. He is meticulous and a Keen eye for details. I would definitely recommend them for any tile job for your home.
Excellent job done by kevin and his crew. We are extremely satisfied with the results and would not hesitate to use Coco tile for future projects. Everything was done in a timely fashion, using quality products, and no corners skipped in the prep work. It’s obvious they care about their work. Thanks.
Thank you Kevin for sending Chris Wood to do our backsplash installation. His experience and skill was evident from the start. He did an excellent job and we are extremely happy with the end result. We would definitely recommend Coco Tile. Thanks again!
Jenny & Nick
Kevin and Niall were a pleasure to work with - from the quote, to scheduling the work, to consulting with me on how to lay out the tiles, everything was easy. The final result is unbelievable - every single part of it is absolutely perfect. The area tiled has all kinds of doorways and walls, and the tile layout is seamless - there are no odd cuts, it just looks terrific. Highly recommend, with absolutely no hesitation at all.
COCO TILE has a TrustScore™ of 4.9. The average TrustScore™ for other businesses providing similar services in Ottawa and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 2 | 167 |
Approved | 2 | 167 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 | 4.9/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Yes |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Yes |
In Business Since | 2016 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
COCO TILE has been recognized for their skills and expertise by their peers in the following categories
Great company to work with.
best contractor for your tilling work
Strongest and most durable flooring. Scratch, stain and water resistant. Very little maintenance required.
Design and build a beautiful kitchen backsplash that will add modern sophistication to the heart of any home.
We can build a romantic spa oasis or spacious family bathroom that you'll enjoy for years to come.
Complete demolition, preparation and installation services for all tile, stone and thin brick commercial fit-ups.
Professional Schluter Electric Floor Warming System installation with 10 year manufacturer approved warranty.
Sales and installation of premium quartz countertops for bathroom vanities and kitchen cabinets.
Complete design and build services for full home renovations and bathroom remodelling projects.
AWARD-WINNING 3RD GENERATION TILE SETTER
Master Tile Setters And Stone Fabricators Specializing In High-End Custom Home Finishing.
Ranked #1 Tile Contractor in Ottawa and Top 10 Contractors in Canada by TrustedPros with 160+ reviews.
Fully insured for up to 5 million dollars with the Co-operators and Workplace Safety Insurance Board compliant.
Accredited business maintaining an A+ rating with the Better Business Bureau.
Member of the Terrazzo, Tile & Marble Association of Canada and Ottawa Construction Association.
Certified Masterclass Dekton Installer and Authorized Dealer of ultra-compact 5 x 10 thin slabs.
Certified Schluter and Mapei Electric Floor Heating System Installer with extended warranty coverage.
Certified Schluter and Wedi Shower System Installer with complete product warranty coverage.
We stand behind all our work while providing peace of mind with a 1-year warranty.
COCO TILE was awarded Best of TrustedPros in 2022 for Tiling in Ottawa.
COCO TILE was awarded Best of TrustedPros in 2021 for Tiling in Ottawa.
COCO TILE was awarded Best of TrustedPros in 2020 for Bathroom Renovations and Tiling in Ottawa.
COCO TILE was awarded Best of TrustedPros in 2019 for Bathroom Renovations, Kitchen Renovations and Tiling in Ottawa.
COCO TILE was awarded Best of TrustedPros in 2018 for Bathroom Renovations, Tiling and Carpentry in Ottawa.
COCO TILE was awarded Best of TrustedPros in 2017 for Bathroom Renovations and Tiling in Ottawa.
COCO TILE was awarded Best of TrustedPros in 2016 for Tiling in Ottawa.
Main contact(s) | Kevin Coco |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | Yes |
Warranty | 1-Year Warranty. |
Accepts credit cards | No |
Year established | 2016 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Yes |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Kevin Coco of COCO TILE has had 1 articles published on TrustedPros
The team at Coco Tile Flooring has won the Best of TrustedPros for 2019. Their commitment to quality works means that homeowners, suppliers, and partners mean their work stands out from the rest.