Daniel Bray Renovation

I hired Dan Bray Renovations with a specific vision and budget for my bathroom remodel.

They were courteous, friendly, neat and experienced professionals.

They turned my 20 year old bathroom into a showcase reality.

I couldn't be more pleased with the end result and would recommend their services to anyone.

They get the job done with the client being number 1.

We would like to thank Dan for the excellent work he and his son Justin renovated or should I say gutted the kitchen/bathroom renovation. From taking apart the whole two rooms, fixing some major problems like electricity, plumbing and a very slanted floor. He made it into dream place. Dan was professional at all time. Any issues that he brought up he always found a solutions or some great suggestions. Every night, Dan made sure that the any scrap was taken out of our home and clean. The project was completed on time and on budget. When we are ready for out next project we will be calling on Dan and Justin for sure

Thank you,

Cody and Irene

Daniel and his team completed a major extension to our home that involved structural modifications to the roof line and interior beam supports (LRV). All work was done in a professional manner, including hoops required for building permits. Daniel was very approachable and accommodating.

There is no way that a project of this size will be problem free. The key is to have a contractor that will address issues in a timely manner without compromising quality. On this point Dan passed with flying colors.

Dan and his son were polite and friendly. Even though they finished the installation of the tiles in good time, we noticed the tiles were not levelled off, so much so in some rooms the difference was 1/2 " difference in good portions of the rooms. The furniture is noticeably slanted. He promised to be back to correct the problem flooring areas. Unfortunately, he has ingnored all our calls and text and email messages. Upon accepting the contract he promised us it would be to our satisfaction. We are extremely disappointed with the job since the floors had not been levelled off before installation. We are now on our own to try to correct the issues with no luck finding someone and the extra cost for replacement tiles.

You would think after 25 years of experience with tilling we could have full confidence that the job would be levelled and done with perfection. I do not recommend Dan since he was not loyal to his word "to my satisfaction". Not professional quality.

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As for the response from the contractor, it is clear he does not deny of the unevenness of the flooring. Although, we mentioned and warmed him that there were uneven spots on the poured slab in different areas, no mention was made in his quotation to level floor as he claims (we have the written estimate). We spoke to him about a technique to assure even installation. We never objected or refused the needed adjustments to the base if required. Who in their right mind would refuse to level a full basement surface? The tile retailer suggested using the clip system to keep the tile edges even. Never did they suggest this would even out the floor slopes of more then 1/2 “. Plenty of cement was delivered to adjust and even out the floor. No matter what system or technique, it’s still requires the use of a LEVEL to ensure the flooring is even. It is obvious the contractor did not use a level to ensure proper installation, nor used the cement provided since we return nearly half the load.

As for the extra work he mentions, we asked and he voluntarily accepted the extra work for which he was well paid but did not return to complete the work paid for. The reason for this complaint is due to the fact of his silence to our multiple attempts for nearly a 2 month period of time to schedule a time for his return to complete the work and make corrections needed to his craftsmanship. He had agreed to finish and repair the flooring after the holidays. We held off a small fraction of payment as assurance for his returned to complete the job.

We trusted and relied on his 25 years of experience to lay our floor tiles on the level as a professional and expert, regardless of any outside influences to do otherwise. Our high-end home is our pride and joy, we only expect quality work. That does not make us difficult or demanding clients as he implied. It is important that TrustedPro is informed that Daniel Bray refuses to accept responsibility for his errors nor is he loyal to his word. (Your satisfaction guaranteed.)