Daniel Bray Renovation

Daniel Bray Renovation was hired to add an extension to our Sunroom. Since Dan had done work for us before (Bathroom, Kitchen) and we were very impressed with his work, we couldn’t wait to get started. What a disappointment this time. The work should have been completed within 2-3 weeks but it took 11 weeks. He wouldn’t show up for days at the time and neither would he communicate with us. He even quit on us and said he wouldn’t be back. He did complete the work eventually, but I will never hire him again. Total disappointment!

I have nothing but good things to say about Daniel Bray Renovation. From start to finish it was a very positive experience. They are very professional, work is well done, they are punctual, very clean and very friendly. I would recommend them to anyone.

We had a small window of time and a limited budget to renovate a bathroom. Dan and his team gave us a reasonable estimate and worked very hard during a heat wave to get the job done. Dan and his team were hardworking and cared about doing the job right. He knows what he is doing. He was able to address unforeseen complications and did a beautiful job. On top of that he and his team were very pleasant to work with. In a way, I miss having them in my house. But we are very happy to have the project done and to have our house back.

I hired Dan Bray Renovations with a specific vision and budget for my bathroom remodel.

They were courteous, friendly, neat and experienced professionals.

They turned my 20 year old bathroom into a showcase reality.

I couldn't be more pleased with the end result and would recommend their services to anyone.

They get the job done with the client being number 1.

We would like to thank Dan for the excellent work he and his son Justin renovated or should I say gutted the kitchen/bathroom renovation. From taking apart the whole two rooms, fixing some major problems like electricity, plumbing and a very slanted floor. He made it into dream place. Dan was professional at all time. Any issues that he brought up he always found a solutions or some great suggestions. Every night, Dan made sure that the any scrap was taken out of our home and clean. The project was completed on time and on budget. When we are ready for out next project we will be calling on Dan and Justin for sure

Thank you,

Cody and Irene

Daniel and his team completed a major extension to our home that involved structural modifications to the roof line and interior beam supports (LRV). All work was done in a professional manner, including hoops required for building permits. Daniel was very approachable and accommodating.

There is no way that a project of this size will be problem free. The key is to have a contractor that will address issues in a timely manner without compromising quality. On this point Dan passed with flying colors.

Dan and his son were polite and friendly. Even though they finished the installation of the tiles in good time, we noticed the tiles were not levelled off, so much so in some rooms the difference was 1/2 " difference in good portions of the rooms. The furniture is noticeably slanted. He promised to be back to correct the problem flooring areas. Unfortunately, he has ingnored all our calls and text and email messages. Upon accepting the contract he promised us it would be to our satisfaction. We are extremely disappointed with the job since the floors had not been levelled off before installation. We are now on our own to try to correct the issues with no luck finding someone and the extra cost for replacement tiles.

You would think after 25 years of experience with tilling we could have full confidence that the job would be levelled and done with perfection. I do not recommend Dan since he was not loyal to his word "to my satisfaction". Not professional quality.

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As for the response from the contractor, it is clear he does not deny of the unevenness of the flooring. Although, we mentioned and warmed him that there were uneven spots on the poured slab in different areas, no mention was made in his quotation to level floor as he claims (we have the written estimate). We spoke to him about a technique to assure even installation. We never objected or refused the needed adjustments to the base if required. Who in their right mind would refuse to level a full basement surface? The tile retailer suggested using the clip system to keep the tile edges even. Never did they suggest this would even out the floor slopes of more then 1/2 “. Plenty of cement was delivered to adjust and even out the floor. No matter what system or technique, it’s still requires the use of a LEVEL to ensure the flooring is even. It is obvious the contractor did not use a level to ensure proper installation, nor used the cement provided since we return nearly half the load.

As for the extra work he mentions, we asked and he voluntarily accepted the extra work for which he was well paid but did not return to complete the work paid for. The reason for this complaint is due to the fact of his silence to our multiple attempts for nearly a 2 month period of time to schedule a time for his return to complete the work and make corrections needed to his craftsmanship. He had agreed to finish and repair the flooring after the holidays. We held off a small fraction of payment as assurance for his returned to complete the job.

We trusted and relied on his 25 years of experience to lay our floor tiles on the level as a professional and expert, regardless of any outside influences to do otherwise. Our high-end home is our pride and joy, we only expect quality work. That does not make us difficult or demanding clients as he implied. It is important that TrustedPro is informed that Daniel Bray refuses to accept responsibility for his errors nor is he loyal to his word. (Your satisfaction guaranteed.)

I would like to thank Dan for the excellent work he and his son did in our bathroom renovation. From taking apart the whole bathroom, fixing some major leaks, Dan was professional at all time. He took into account any issues that we brought up and offer some great suggestions. Every night, Dan made sure that the any scrap was taken out of our home and clean. The project was completed on time and on budget.

Thank you,

L Bedard

Our experience with Daniel Bray Renovations was quite simply excellent.

We asked Dan and his crew to install a brand new window in our living room where none existed before and in the process remove an existing wood-burning fireplace that we no longer wanted.

Both Dan and his son Justin were pleasant and friendly and a pleasure to have in our home. The work was done on-time (with a slight and very understandable delay due to all the rain we've been having), on-budget and his work is "done right" - he even did more than was strictly required just to make sure everything would last a lifetime. We're very happy with the result and would definitely recommend Daniel and look forward to having him back for our future renovations.

Daniel was extremely professional and knowledgeable. He completed a very extensive renovation in the time promised with all cleanup done daily. He was very kind to my animals and respected my whole house and daily routine. He arrived on time every day and the end result was exactly as I asked and as I visualized. He listened to my hopes for the room and gave me just what I wanted.he is a pleasant and caring person and I am proud to have known him would recommend him to anyone.

Nancy Golding