This Edmonton area plumber is rated 2.7 from 3 reviews with a TrustScore of 1.4. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
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Poor workmanship, shady business practices and terrible customer service. Hired Dollarwise five years ago to install a back water valve at my property line as well as some miscellaneous plumbing jobs around my home. The first red flag was when Frank (I believe is the owner) demanded full payment upfront. In my experience, no reputable contractor will do business in this way. The most they should ask for is a deposit and possible progress payments. The technician working in my home on the miscellaneous plumbing, went through my home and helped himself to my tools and other supplies like duct tape without asking. I found it odd that he would not have all of his own supplies. The largest problem by far was the back water valve. At the outset of the project, it was agreed that Dollarwise would provide all supplies and remove any waste materials after the installation. After installation was complete, they left my valve access stack without a proper permanent cap and a large slab of waste concrete from the excavation on my property. When I asked Frank about the concrete he said that I could use it for a pad for my garbage bins. When I reminded him that they had agreed to remove the waste, he begrudgingly took it away a couple days later. When I asked him about the permanent cap, he said that I didn't really need one and he never returned to install the proper cap. Only five years after installation, the valve had sunk so badly that the sewer line was no longer aligned with it at the opening or exit. This caused chronic sewer back-ups into our basement (the opposite of what a back water valve is intended for). The city as well as the contractor I hired to fix the job agreed that it was the worst installation they had ever seen. Dollarwise should have braced the valve with something (like concrete) to prevent sagging. Moreover, the reputable contractor advised me that during the Dollarwise install, they failed to recap my water CC valve (next to the back water valve) during the excavation. As a result, the CC valve was filled with dirt which would be problematic if the city ever needed to access it.
Been using Dollarwise for yrs and they have always done a great job. Thank you for replacing my hot water tank at a fair price. I recommended you to all my friends and family and they are extremely happy!
We thank you for your support as we try our best.
Thank you.
Frank from dollarwise plumbing.
Stay away from these guys. We contacted them to repair a garage heater that was not working. $1100 later the thing only worked for a few months after the came out. They replaced parts and removed a safety shut off that almost set my garage on fire. When we called Dollarwise with concern as firetrucks arrived and firemen told us we were very close to having a huge fire, the owner was rude as hell, suggesting that the last thing he needed was my wife calling and being very upset and angry. DON'T USE DOLLARWISE - worst service ever!
Dollarwise Plumbing has a TrustScore™ of 1.4. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 5 |
Approved | 0 | 3 |
Unverified | 0 | 1 |
Suspicious | 0 | 1 |
Overall Rating | 2.7/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1979 |
Member of TrustedPros Since | 2012 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Edmonton area plumber is rated 2.7 from 3 reviews with a TrustScore of 1.4. Services offered include plumbing work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Frank Stamatakis |
Alternate Phone Numbers | 780-970-8590, |
Listed with TrustedPros since: | 2012 |
Residential work | Yes |
Commercial work | No |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 1979 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Limited Partnership |
Licensing information | Contact Dollarwise Plumbing to request licensing info. |
Insurance information | Contact Dollarwise Plumbing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.