All things BASEMENTY!™ At Doug Lacey's Basement Systems we offer proven warrantied solutions in Basement Waterproofing, Foundation Repair, Crawl Space Repair, Radon Gas Mitigation, Indoor Air Quality, Humidity Control, Concrete Lifting and Leveling, and Sump Pump Installation and Servicing in all of Southern Alberta.
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In my 1909 rental there was water seepage in basement. Doug Lacy Basement Solutions provided a free estimate and the estimate was significantly much less fir his system than comparable other estimates. I also got a 5% discount for signing up immediately . I also had been referred by word if mouth from several people and the online reviews I checked out rated this company high. Plus it has the BBB backing.
I was extremely happy with the timely service ( job was done in 2 days) which is what was promised so it was minimal disruption for my tenants. The added sump pump, drainage line, window wells were installed without any problems as well. The installers were professional, experienced, and reliable. I was kept well informed with the progress and they identified optional ways to do the job so it actually reduced my cost. The work area was clean and spotless for both days and the finished cement was smooth and cut drywall was not more than necessary and neatly performed so they were skilled . The communication was exceptional from the start to finish . The office staff also reviewed everything verbally and sent well written information to ensure understanding and confirmation So I felt knowledgeable. The staff and installers willingly educated me and no matter how many times I called the were very pleasant and I all my questions fully answered . I am happy to report I have had no further seepage problems despite some heavy rainfalls . I would highly recommend this company !
Evelyn,
Thank you so much for the kind words. I am so glad we lived up to your expectations throughout the entire experience!
Doug Lacey's Basement Systems
Doug Lacey's Basement Systems has a TrustScore™ of 2.4. The average TrustScore™ for other businesses providing similar services in Calgary and the surrounding areas is 3.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 1 |
Approved | 0 | 1 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1992 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
All things BASEMENTY!™ At Doug Lacey's Basement Systems we offer proven warrantied solutions in Basement Waterproofing, Foundation Repair, Crawl Space Repair, Radon Gas Mitigation, Indoor Air Quality, Humidity Control, Concrete Lifting and Leveling, and Sump Pump Installation and Servicing in all of Southern Alberta.
Main contact(s) | Neil McElmon |
Alternate Phone Numbers | 888-844-0616, |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1992 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Contact Doug Lacey's Basement Systems to request licensing info. |
Insurance information | Contact Doug Lacey's Basement Systems to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Doug Lacey's Basement Systems has contributed 2 responses to the following questions posted in the 'Ask the Pros' forum