EcoTech Windows and Doors have been installing energy efficient windows and doors for Ontario homeowners since 1991. Our business evolved out of the need to provide homeowners with beautiful, durable and energy-efficient windows and doors – This is what our business is based on. We understand that choosing new windows and doors is an important decision read more...
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6 windows, 2 doors installed by Illia, Paul & Theodore - did an excellent job, were on time 9am & worked past 6pm, cleaned up @ end of day very nicely. Rep was good with us but few things weren't mentioned at time of contract but will be resolved. Very happy with doors/windows colour & appearance & price. Have recommended company. Thanks
It is unfortunate that I cannot give a raving review as it appears many of EcoTech's customers have. Really where to start? One window the install was not completed, another had a draft. 9 weeks to have someone service them during the winter. The service manager Joseph was apprehensive to schedule a date and then once one was, was pushed back several times for various reasons. Very difficult to reach anyone on the phone and their answering service either does not relay the messages or they just don't return your calls. Finally the day of service appointment - caulked around the drafty window on the inside and the unfinished window still is missing insulation on the bottom. The service tech unfortunately drove onto my lawn while backing up to leave, got himself stuck rutted up approx. 40ft of my lawn. I helped him out by having him towed out and then was blamed for him being late to his next appointment. As if I drove his van off the driveway onto my lawn. The service manager agreed to pay for the damages, it has been over 2 wks since our last email about the matter and over 3 wks since the occurance and I am very patiently waiting for compensation. Next the install of a front door and back patio door. Patio door seems fine, however the front fiberglass door with side light has a draft at the bottom with light coming through and excessive amount of condensation of the side light that requires constant wiping. This install was done 5 days ago. I regret hiring this company as it has been issue after issue. I had really hoped the latest install the would have gone without a hitch so that I would not have to deal with this company anymore, but alas disappointed again. I look forward to the next set of excuses in the coming weeks. In conclusion take your hard earned money elsewhere. Window install Nov 14/20, doors install Feb 04/21
**UPDATE**
Lawn damage was paid for, the installer did come back for adjustment so that now light/draft does not come from the bottom of the door. Paul at EcoTech stated the reason that a prompt call was made to me was because of the unfavourable review, the service request was never mentioned. So thank you EcoTech for letting myself and other customers know that this is the best way to contact you.
Condensation of side light is still persistent with draft noticeable at the bottom of the sidelight. Door manufacturer service tech visited today. No adjustment were done as it was noted by him that the door was not installed properly. Door is not plum, there is no insulation at the bottom of the door nor caulking. The frame of the door is sitting on the sill. By what can be see there is also no vapour barrier. Once this was discovered I went to inspect the other 8 windows and 1 sliding back door. None of the windows have caulking on the exterior between the window frame and house.
The door also has several manufacturing defects. Several spots on the door and frame have missing paint/stain, trim around door glass no properly cut (too short) painted caulking filled in very poorly, sidelight trim to large and bowed at the bottom, multipoint lock does not center with strike plates off my at least 1/4 inch.
I stand by my previous statement of regretting doing business with EcoTech windows and doors. Do take your money elsewhere.
We are sorry for the issues. We asked you for an invoice for the grass damage and we will be sending a cheque to reimburse you for the issue. It was an icy day and the service tech slid off the driveway and this could not be helped. Also, we are sending the installer back to adjust the door tomorrow morning. If there is anything else you require please do not hesitate to reach out to us.
I did all my house with Ecotech windows and doors and it was a good decision. Their prices are unbeatable and customer service. The quality of windows are very good. I recommend Ecotech for your windows and doors.
My experience with ecotech windows and doors was great! Branko was professional, knowledgeable and very kind. The installation went well and was completed in two days (6 windows and 2 doors). The price was also very competitive. Highly recommended.
I am very impressed and pleased with the service that Ecotech windows and doors provided. Salesperson was helpful professional and very knowledgeable. Installer did a great job and treated our home respectfully. They cleaned up every trace of garbage leaving it very tidy. The finishing trim and molding looks pretty impressive. I will use them again for sure.
EcoTech Windows & Doors has a TrustScore™ of 3.3. The average TrustScore™ for other businesses providing similar services in Concord and the surrounding areas is 3.4. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 1 | 81 |
Approved | 1 | 52 |
Unverified | 0 | 20 |
Suspicious | 0 | 9 |
Overall Rating | 5/5 | 4.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by EcoTech Windows & Doors may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1991 |
Member of TrustedPros Since | 2019 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We have been serving Southern Ontario homeowners windows and door needs since 1991. We have serviced 1,000's of happy homeowners. At EcoTech Windows & Doors we offer comfort and quality your family can trust and afford. Contact us for all your windows replacement, entry doors, and garage door needs.
New garage door designs have improved drastically over the years. They have also become a more economical project to complete for homeowners. If your garage doors are old or breaking down - now is the perfect time to upgrade. Contact us today to discuss your garage door project & get a free estimate.
EcoTech Windows and Doors have been installing energy efficient windows and doors for Ontario homeowners since 1991. Our business evolved out of the need to provide homeowners with beautiful, durable and energy-efficient windows and doors This is what our business is based on. We understand that choosing new windows and doors is an important decision and this is why we work with you to ensure you find the right options to meet your homes design, functional needs, and budget.
Main contact(s) | Mark Ginzburg |
Alternate Phone Numbers | 647-726-0066, |
Listed with TrustedPros since: | 2019 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Lifetime, transferable warranty |
Accepts credit cards | Yes |
Year established | 1991 |
Offers financing | Yes |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Services listed by EcoTech Windows & Doors may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
EcoTech Windows & Doors has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum