Electrika

I live in a condo. I’ve lost power in my unit regularly once a year for the past few years. Each time, Hydro refuses to come in unless an electrician has first looked at the problem. And each year it costs me lost revenue as I take time off work and frustration as the electrician tries to figure out what has gone wrong. With Electrika, it was different. They offered me an appointment that was convenient to my schedule and they pinpointed the problem within minutes. The job still cost but I felt no need to dispute the bill or to question the work. I’m so pleased that I’ve asked them to come back for other projects.

I have mixed feelings about Electrika. While the actual professional service provided is good, their customer service leaves much to be desired. Case in point: I had to call several times to actually speak to someone about getting a quote. Although the receptionist promised a callback within 24 hours, this was not the case (twice). My technician suggested I call John the manager with my concerns. He was worse than useless; in fact our conversation left me wondering whether I actually want to use Electrika again. Improve the customer service, guys. If you don’t step up to the plate, another company will. My ratings in this review are for the office staff, not the electrician.

Highly recommenced for their professionalism. They are solving problems left because of the poor workmanship of the previous electrical contractor.

Very professional and great job. I would recommend other people to use this service.

Excellent service!

Perfect timing. Courteous and knowledgeable.

Fantastic service! Chris is a true professional and provided great service. Thank you, Electrika.

Assessed situation and took measures to fix it for safety.

Im no expert but the work suggested was necessary, electrical panel was 40 years old! Could not sustain my new tankless water heater. Not cheap but necessary. Very polite, courteous and clean. Would recommend this company.

Tout semble bien! Je m’y connaît peu en électricité! Très propre, explications très claires, polie. J’ai eu besoin de changer le panneau d électricité qui avait 40 ans et aussi l installation d’un chauffe eau sur demande. Prix dispendieux mais tranquillité d’esprit.

Very reliable, transparent, courteous. Explained the nature of the work being done and answered all my questions.

In 2009, we needed to have one dedicated plug-outlet installed for our chest freezer and one 7' baseboard heater installed in the basement of our new house and called Electrika after hearing their ads on the radio. We were given an estimate that we agreed upon and their man came to do the work. The resulting work was horrible. They tore huge gaping holes into our wall to find the connecting electrical wires instead of fishing neatly for them through a measured hole and the baseboard heater fell off the wall after only a few days. When we called them back to fix the baseboard heater that we were afraid to touch now that it was connected to actual electricity, their man mumbled and complained the whole time saying it's something we did to make it fall off as though we were stupid enough to play with electricity.

After his work was done, we were forced to hire a handyman to repair the damage done to our gyproc wall and baseboards, an expense we had not anticipated.

We actually did have experience to compare them to as we had hired an electrical company called Fred Electric in the late 90's to install a new electrical panel and convert our whole first house from natural gas to electricity. Fred's work was so professional and immaculate that we didn't have one single gyproc repair to make after he was finished. We wholeheartedly recommend him. The only reason we weren't able to hire Fred the second time around was because he was fully booked when we needed him in 2009 so we decided to give Electrika a try, a decision we regret to this day.

The customer service and work done is exceptional. I had an issue with my inital installation and got a personal call from the owner of the company. This is unheard of in customer service today. Very impressed with this company and with its leader. Will definitely be recommending this place to my friends. Thank you for everything.