In 1946, Maurice & Emma Horne started a dry goods and children's wear store in Enfield, Nova Scotia, Canada. The Company ran this way until 1958 when Maurice started a sideline of hardware to keep himself busy. In 1963, Frank Horne bought out his parents business and renovated the building to become Enfield Hardware Limited. When read more...
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Horrible customer service. Called first thing in the morning....the man told us "OH your the only order we have, were super slow today were picking it right now!" Found that kind of funny how they were picking it right now if i was just calling to order it....So they say "Yes no problem we will have the stuff there by late morning." So 10 oclock rolls around 11 rolls around 1 PM rolls around. We decide to go down there and get half the stuff with our truck....As we are waiting for OUR STUFF WE PAID FOR 3000$$. When we show up to get half the material we had purchesd and mind you this is about 1pm now afternoon! and the guy says "There is no order here for this suff"
I will never do buisness with these people again. I understand things change but what I do not accept is your telling me something and completely changing it. Do not tell someone something if you cannot guarnteed or atleast call back and say "Hey were not going to make in the morning etc" everything they said on the phone was false nor did they even pick my order.
We would like to thank you again for the wonderful job you did. From the initial plan to the finished product, everything was handeled in a professional manner. All of our goals were achieved and we feel fortunate to have found a company that achieves its goals of giving their customer a quality product by using quality people to get the job done.
They have no construction trades per se, hiring smaller company (trades) based on cheapest price not quality and experience, their site supervision is very poor. This company is extremely argumentative where client becomes secondary. Nickel and dime style building approach. Most of their sub trade companies talked negatively about them and their poor scheduling, some no longer will work for them. Communication between Scotian Homes and all trades was extremely poor, no wonder so much work had to be re-done. Control over material delivery was poor, where far to much product was destroyed or damaged from handling and site storage. A 3rd party Engineer was necessary to provide report and certificate due to poor quality control. Review into other homes in the area built by this builder indicated similar issues. Staff turn over seems very high, always repeating the same problem to new staff at Scotian Homes. This is their tactic to brush the problem away. Follow-up on issues are non-existent. This company is not recommended unless a home owner hires a private building consultant to properly oversee the project.
Enfield Home Hardware - Home Installs has a TrustScore™ of 2.0. The average TrustScore™ for other businesses providing similar services in Enfield and the surrounding areas is 1.4. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1946|
|Member of TrustedPros Since||2009|
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Accessibility, Basement Renovations, Bathroom Renovations, Cabinetry and Millwork, Carpentry, Carpeting, Ceiling, Closet and Storage, Countertops, Decks, Design Build, Drywalling, Electrical, Fencing, Fireplaces, Floor Heating, Flooring, Framing, Garage Construction, Gutters, Handyman Services, Heating & Air Conditioning, Home Additions, Home Construction, Home Restoration, Insulation, Landscaping, Masonry, Painting, Plumbing, Shed Construction, Siding, Skylights, Solar Energy, Stonework, Sunrooms, Tiling, Window Treatment, Windows and Doors
In 1946, Maurice & Emma Horne started a dry goods and children's wear store in Enfield, Nova Scotia, Canada. The Company ran this way until 1958 when Maurice started a sideline of hardware to keep himself busy. In 1963, Frank Horne bought out his parents business and renovated the building to become Enfield Hardware Limited.
When Frank Horne took over the business, he hired a young Bob Bona, who was interested in a job in Enfield area since this was closer to his girlfriend and future wife, Daun.
Horne & Bona together took the Company in a whole new direction. They were always looking at ways to make the Company grow.
As the operation grew, so did the expertise they could provide to their customers.
It wasn't long before they found themselves in the business of plumbing, electrical, heating and the carpet business.
In the easy 70's, it seemed like a natural to get into building supplies and this is where Scotian Homes came into the picture.
Frank Horne retired from the business in 1984 and Bob continued to grow the hardware, building supplies and Scotian Homes. In 1987 he purchased a foundation building Company called B & D Construction. This was the finishing touch that gave them the full service from foundations to turn key (move in) all under one roof.
In the early 80's, Scotian Homes started to build for people from Europe and build up a good relation with these people. When Bob Bona saw Europeans purchasing American cars in the early 90's, he felt that it was the time to look at expanding to Europe but not before his daughter Suzanne graduated from St. F.X. University and went to Europe to learn the language, so we could communicate with our new customers.
The company now builds or consolidates material into ten Countries under the guidance of Suzanne Bona. Over the years we have built up excellent employees whose knowledge has taken us to where we are today.
|Main contact(s)||David Isenor , Amber Phillips|
|Alternate Phone Numbers||902-497-2266,|
|Listed with TrustedPros since:||2009|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Contact Enfield Home Hardware - Home Installs to request licensing info.|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.