First appliance and plumbing has been providing North Shore in-home appliance repair, plumbing and gas fitting needs since 1990. Serving Deepcove to Lions Bay with a friendly smile and a one hour time window. We work with several property management companies also with a one call does it all system that alleviates property management issues therefore sa read more...
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$375.00 just to tell me the Dishwasher is broken and that it is best to junk it and buy a Bosche, is a bit steep in my books, but that is not my complaint. After receiving that advice, my wife was so upset at GE she called the company. They agreed to pay for new parts but wanted a report from the repairman, Carlos. We gave them Carlos's number and received a call from Carlos shortly thereafter wherein he advised us that he would not write a report for GE unless they paid him to do so. After paying $375 for nothing, that did not sit well with me. GE then sent another repairman who quickly diagnosed the problem as broken pump. It took him 10 minutes. The same repairman returned and installed the new pump for $280 including the DW installation. GE paid for the new pump. and the dishwasher works great.
I've had this on my TO Do list for six months for a reason and it is not because I like to waste my time writing reviews. First his diagnosis was wrong--he said the motor was shot it was not. Second, he was expensive -- the GE repairman actually repaired and re-installed the DW for a third less. Finally, he would not even write a simple report without more money--that is why i am writing this review. $375 bucks for bad advice and he would not even write a short report. To be clear, the repair occured in June 2021 during covid. It took close to a year to get the part and have the repair done. I have persisted with this report as I find this behavior reprehensible.
I have had Carlos from First Appliance & Plumbing come and repair a number of my appliances, including 2 washing machines, a dryer, 2 dishwashers and a sink garburator.
Carlos is incredibly prompt, pays exceptional attention to details, wears booties everywhere to ensure your house is exactly as he found it, and is more than patient when listening to the long drawn-out details of your issues.
I strongly recommend this business to anyone looking for a professional, quick and value-based response to any problem they are having with any of their household appliances. I have recommended Carlos numerous times to friends and everyone has had a similar experience to my testimony here in this review.
Wow Kelly. Thanks so much for the awsome review. Its always a pleasure dealing with you and your family. Nobody knows their appliances better than the clients who use them every day. Your accurate information is always so usefull & appreciated. Continued Success!
First Appliance & Plumbing has a TrustScore™ of 1.7. The average TrustScore™ for other businesses providing similar services in North Vancouver and the surrounding areas is 1.7. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 2 |
Approved | 0 | 2 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3.5/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1990 |
Member of TrustedPros Since | 2016 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
First appliance and plumbing has been providing North Shore in-home appliance repair, plumbing and gas fitting needs since 1990. Serving Deepcove to Lions Bay with a friendly smile and a one hour time window. We work with several property management companies also with a one call does it all system that alleviates property management issues therefore saving them time and money. We know that happy tenants have to be managed less.
Please note we do not work on lg or Samsung product because of parts distribution **
Main contact(s) | Carlos Monteiro |
Listed with TrustedPros since: | 2016 |
Residential work | Yes |
Commercial work | No |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 1990 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Sole Proprietor |
Licensing information | Contact First Appliance & Plumbing to request licensing info. |
Insurance information | Contact First Appliance & Plumbing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.