Kwaja Waterproofing has established itself as one of the best providers of construction focused on interior water prevention systems. We provide customized systems for basement waterproofing that changes your damp, dark basement into a clean, healthy, dry space for you and your family to enjoy for years to come. We are a multi-task company.
Foundation Repair - Kwaja Waterproofing began operations in 2002 and has received 4 reviews for an overall customer rating of 4.3. The average rating for businesses providing similar services in the Edmonton area is 4.4. Write a review
4.5
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4.3
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5
Did a fantastic job, working in crawlspace with limited room. Very professional job and results. James is an exceptional and honest contractor. Very pleased.
5
After discovering water pooling in our basement we contacted Kwaja Waterproofing to determine where it was coming from and what needed to be done to fix it. After rolling back some carpet and opening up a few walls, the installation of a sump pump was recommended. To install the sump pump the work team removed concrete on the inside of the foundation, dug a trench, and then replaced the concrete. Throughout the process we found staff to be extremely knowledgeable, professional, and hard-working. We especially appreciated their quick response and the ability to assess the issue both efficiently and effectively. We are extremely happy with the results and look forward to a permanently dry basement.
5
We had an ongoing issue with seepage in our basement. Our home is over 70 years old. This past summer we had had enough. I contacted a company about weeping tile. Due to issues with a section of wood in our foundation they weren't able to guarantee their work.
They highly recommended James.
James appeared on time and gave us a quote. He arrived to do the work when he said he would.
He was easy to communicate with and always (and still is) available to reach by text or phone.
They worked incredibly hard. When they jackhammered out the cement the water was flowing like a moat around the perimeter of our basement. They installed the French Drain, re-cemented the floor and cleaned up an incredible mess of mud.
We had a massive rainstorm shortly after the work was done and there was not a drop of water in our basement.
James is a very ethical person. It turned out when he did the measurements for the work he had miscalculated and it was actually going to be more than the quote. But he stood by the quote and did not ask for more money.
James is a rare contractor and one I highly recommend..
Thank you Debbie for the kind review. We are greatful for your patience and trust throughout the process of completing your job and are happy we could help. Stay safe - Kwaja
2.2
I retained James to install interior French drain and sump pump. He and his crew started out okay and seemed qualified to do the work. They came recommended so I hired him. Day two they were about 5 hours later than expected. Day 4 they were late as well. At the end of the job, they neglected to put my laundry room back the way they found it, i.e. a piece of my furnace was left on the floor and not reinstalled, reinforcement posts under the stairs were not put back. Their work ethics are questionable. The quality of the work appears average.
Good afternoon JA,
Thank you so much for your review, we appreciate all feedback from our customers. Firstly, please accept our sincerest apologies for the tardiness our crew. It is our normal practice to communicate the timeline of all jobs to our customers so please know it was not our intention for you to be treated otherwise. Secondly, leaving a customer's home unkempt is unacceptable and we will be extra mindful to not do so from here on.
As a small business we rely on the reviews of our customers and any negative experiences they may have are taken seriously. I am responding to your review to let you know that we hear your concerns. And I invite you to call us at (780) 707-9535 so that we can personally resolve this for you.
Thank you very much for your business.
Customer Relations
Kwaja Waterproofing and Home Renovations
Foundation Repair - Kwaja Waterproofing has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Edmonton and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 4 |
| Approved | 1 | 4 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 5/5 | 4.3/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information |
Available upon request
|
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 2002 |
| Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Excessive water moisture on walls can lead to mold growth and irreparable damage. Hire a waterproofing professional to help choose and apply the right product for your home to prevent leaky and waterlogged basement.
Every homeowner experiencing microcracks in their foundation stands the chance of witnessing crack propagation, crack arrest, and closure. We repair and fix minor and major foundation cracks.
Remodel your existing and unfinished basement into living space and add value to your property using our basement renovation experts. Reclaim your basement and give a call today.
We also offer professional french drain system and exterior home renovation services for homeowners seeking to remodel and fix french drain pipes or get a new installation at a reasonable cost.
We use underpinning and benching method to lower basement floor of your home without damaging your property.
Kwaja Waterproofing has established itself as one of the best providers of construction focused on interior water prevention systems. We provide customized systems for basement waterproofing that changes your damp, dark basement into a clean, healthy, dry space for you and your family to enjoy for years to come. We are a multi-task company.
| Main contact(s) | James Quenos |
| Alternate Phone Numbers | 780-707-9535, |
| Listed with TrustedPros since: | 2017 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | We offer 10 years warranty. |
| Accepts credit cards | Yes |
| Year established | 2002 |
| Offers financing | Yes |
| 24 Hour emergency service | Yes |
| Legal structure | Incorporated |
| Licensing information | Licensing information available upon request |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
