NOT RECOMMENDED, find the guy in Unity or go to Kee Sheet, Kindersley instead.
We were there the whole to monitor the work, materials they use and hours they spent.
Quote - ambiguous, not specific enough, that gives them a lot of room to adjust their prices to fit you into the high range of their quote.. quoted $1200-1400. Paid actual a bit over $1400. Never mentioned the hourly rate per person and when you asked details about how they charge and how many hours involved, he, the owner's answer did not give me a clear idea. They hourly charges varies for whatever reasons that we don't see justifiable. They have charged 3 hrs at $95/hour to a different customer,, they charged us 7 hrs at $55/hr doing the same job at the same neighborhood.
Work - average, as they are not journey men. Mainly one person working and the other was standing around most of the time, help cut the copper pipes and move things out and down. We had to pay him $192.5, total 3.5 hrs for standing around. Of cause, he does not get $192.5, company gets at lease half of it, if not more. I don't blame the worker for doing little, cause there is really nothing much for him to do. At the same time, we paid another $192.5 for the other worker who did most of the job. Previous we had 4 other same hot water heater replaced by only one certified person and he was capable to do the job on his own. He finished the job in 3 hours.We helped him move the old tank up the basement, that's it! Goodheart charges 3.5 hr per person, a total of 7 hrs.
When Goodheart hires 2 helps to do one job, actually Goodheart makes more money out of you. Every person that's coming to work, Goodheart gets a cut.
Hot water tank cost $750/taxes included. Labor and stuff comes up to $650. Hour spend was 3.5 hr per person, 7 in total, $385, $80 for permit (actual cost is $60, according to SaskPower0, $50 as mileage and the rest goes to materials (???). The reason we went to Goodheart was because our neighbor Costs $1000.60 last year doing the same thing, using same brand of hotwater tank. It costs us $1400. As you can see, they prices you according to what they can get the most out of you. Not much of a standard there. Also materials are not expensive for what its needed, if you have some knowledge about it and go to Home Hardware to buy the same. We will go charge on that also.
They are courteous answering the phones, that's about it. They don't give you real answers that makes sense. In other words, they care about what they can get from the service out of customers, NOT CARING ABOUT CUSTOMERS. (RIP OFF)