WARNING!!! WARNING!!! WARNING!!!
Do NOT do business with Brett Graham.
This guy is a crook and a thief!
Operates a business under several different names:
Graham Pools & Hardscapes
Vinyl Pool Guys
Rockwood Construction Group
See photos attached!
Hired him to do an in-ground pool installation and some landscaping. He started the job in October and it is now June and it is still not complete. Has now stopped coming and is not responding to emails or phone calls. Paid for most of the project and he has taken off with my money.
Has left a mess in my yard and a pool with no concrete bottom, no liner, no pool equipment. All aspects of the landscaping have been started but nothing has been completed.
Contact me if you want further information.
Do not do business with Brett Graham or Marjoliane Bibeau under the name of Graham Pools and Hardscapes or any name that they may use. We had a pool contract with them that started last April and we have had nothing but problems with them. In fact over a year later they still have not completed the project and are not responding to any of our email requests asking when they expect to be back.
Graham Pools and Hardscapes is a fly by night operation and should not be trusted.
I can not stress enough that if you choose to do business with Brett Graham and Marjoliane Bibeau, you will be extremely dissapointed. Pay the extra money and have a real professional install your pool and complete your landscape.
We took a chance with this new company but made a big mistake. Brett Graham and Marjoliane Bibeau started our pool on Sept.9, 2010 and were still not finished at Christmas time. We withheld 10% of our paymment but they were storing our pool equipment (worth more than the 10% we owed). Brett Graham came back once in the spring to remove the winter cover and then never showed up again. They still have our pool equipment which is worth about $6000.00. They have not responded to any e-mails, phone calls or letters we have sent, in an effort to resolve the isssue.
We have since employed Pioneer pools and will need to spend an additional $20, 000 to fix the mess and complete the project!
Do not hire Brett Graham or Marjolaine Bibeau under any company name.
Graham Pools & Hardscapes has a TrustScore™ of 2.4. The average TrustScore™ for other businesses providing similar services in Oshawa and the surrounding areas is 3.3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||1|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Ever Provided False or Misleading Information||No|
|Company Website||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2007|
|Member of TrustedPros Since||2010|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
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Graham Pools & Hardscapes has received 1 employee and/or sub-contractor complaints
He owes me over 1000 and won't pay me says his wife is delaying it cause she busy.
|Main Contact(s):||Brett Graham , Marjolaine Bibeau|
|Alternate Phone Numbers:||647-927-0445,|
|Listed with TrustedPros since:||2010|
|Accepts credit cards:||No|
|24 Hour emergency Service:||Yes|
|Licensing Information:||Contact Graham Pools & Hardscapes to request licensing info.|
|Insurance Information:||Contact Graham Pools & Hardscapes to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.