Hailey Inc is an award winning Guelph based renovation/general contractor in our 12th year in business. Two time diamond winner of the Guelph Reader's Choice for best Contractor. We started in 2005 with a focus on quality work and keeping the customer happy. The company is named after my daughter Hailey and we donate to the sids foundation in he read more...
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Excellent workmanship, knowledge & service at reasonable cost. Matt captured exactly what we wanted & the team frequently recommended things we would not have thought of.
We renovated 3 bathrooms, basement TV playroom, laundry/storage room & full kitchen.
All completed to our complete satisfaction, within schedule. Even when we threw in some modifications & new requests along the way. We were always informed of what was next.
Electricians sub-contracted by Hailey Inc were experienced, friendly & respectful guys who efficiently completed their piece.
The team of Matt, Mark, Dan & Ben all exemplified pride & attention to detail, accompanied by positive & friendly attitudes every single day. A fine group of gentlemen who were pleasant to "live with" for almost 3 months and were missed after they finished up.
Highly recommend Hailey Inc. We absolutely love our "new" Home!
Jane & Christopher Petryna
Matt and team did a six week renovation before we moved in to our 10 year old bungalow. This involved a complete redesign of the ensuite bathroom, updating the main bathroom, replacing carpeting with hardwood on part of the main floor, finishing about 1000 sq ft in the basement (powder room, bedroom and large rec room/TV room with stone wall feature), updating lighting throughout and then complete painting of main floor and basement area.
The quality of the work was excellent as was the initial planning and estimating. Matt brought in a number of subcontractors, managing the schedule and their work in a seamless way....electrical, painting, flooring, plumbing all worked out well.
To complicate the job, we were moving to Guelph from Ottawa area, so had to work remotely. Communications were easy (Beth was a huge help as day-day contact point).
Job was finished on the date initially forecast (impressive on such a significant amount of work) and we were able to move in to a re-done house on the day promised.
The few items of follow-up were easily handled by Matt and his team
I would recommend Hailey without reservation....a great team to trust for home renovations
Had these guys install an exterior door, they botched it. Bad brick work, damaged my dry wall then put trim over it (still visible), door is to short for opening with hideous 2.5in gap between top of door and trim, exterior aluminium capping cut underside and installed anyways. They left the bill in my mailbox and took off when I was at home, because they knew how terrible their work was. Currently communicating with Matt to see if they will rectify the situation. Will update this review when concluded.
This job is not complete yet and we are more than happy to fix any issues she might have.
Hailey Home Services/Hailey Inc. is nothing short of amazing! They presented us with a very reasonable, itemized quote, responded to our emails with lightning speed, finished our basement with great skill, and built and installed a gorgeous custom pantry and safe and sleek baby gate. Beth is very approachable, and she does a great job listening to your ideas and making helpful suggestions. Matt is a calm and confident craftsman who has diverse skills (mudding and taping, carpentry, you name it), and he makes sure the job is done right. The team of Mark, Kyle and Dan were polite, punctual, kind, and skilled at their work. We are thrilled with the results, and can’t wait to have many years playing with our kids and watching movies in our beautiful basement. We will definitely use Hailey Inc. for future projects!
The renovation began November 2016 and was finished February 2017.
It included a large renovation by Hailey Inc. in Guelph.We converted a very large laundry room into a bathroom with tiled shower and floor, toilet,vanity and wall fan.
The hallway and laundry room were tiled, as well as re routing the plumbing.
The studio room ceiling was completely finished with pot lighting added.The furnace room area was enclosed to make a separate room.
The music room was improved with new lighting and new laminate flooring.
All new light fixtures were installed upstairs and down.
Upstairs the bathroom was overhauled,taking out a closet and tiling the floor and shower,installing new vanity,cupboard and toilet. We love it....
All the bedrooms were painted upstairs as well as the kitchen.
We also had Hailey build a fenced in area for our recyclables outside.They did an excellent job.
This was a major undertaking and the staff are very professional, clean and talented.
Beth,the project manager was knowledgable, answered all our question and offered alternative solutions . She monitored our work closely ,was available at any time and was open to suggestions from us.
Overall we were very pleased with the quality of the workmanship,the cleanliness maintained by the tradesmen, and keeping the project cost close to budget.
We would highly recommend Hailey Inc for any home renovation project.
Hailey just completed a major renovation for our family. This included a major demolition and rebuilding of our kitchen and bathroom, installation of hardwood flooring on the main floor and luxury vinyl in the basement, new trim throughout and a beautiful front door.
Our family of five were living in the house at the time and although I can imagine it was quite an inconvenience for them at times, all of their crew were very cooperative and kept things tidy and cleaned up the work space thoroughly at the end of every day.
We are incredibly pleased with the end result of all of the renovations that Hailey did for us. Matt and the crew went above and beyond to make sure that the finished product met our (sometimes demanding) expectations. The versatility of their skills is remarkable and it is convenient to hire one company that can complete a multitude of projects.
In addition to this, the project manager Beth Lowndes' prompt replies and "can do" attitude really just made the whole experience a good one.
I will be hiring Hailey for any future renovations. Thanks for a great job guys!
Fast, friendly, at a fair price. I have engaged Haley Inc. for several projects over the years, including kitchen, bathroom and basement rec. room projects. Always helpful with design ideas and other suggestions in the renovation process. Would recommend without hesitation. They can use cabinets you pick or their will build you your own custom built cabinets.
Provided good quality work renovating my kitchen.
Working with Matt was great! Always taking the time to walk me through any questions I had.
Thank you for the review Jennifer. We are always looking to improve our service. In our defense of your review I would like to address the fact that yourself and Hailey Inc were placed in a difficult situation beyond everyone's control. We were hired by your father with a specific scope of work and he was to take care of any finishing details. Unfortunately that didn't work out and you were not prepared to take over his project. The scope changed dramatically and the project did take longer than any of us expected with additional work being added weekly. I think you handled the project well in a difficult time and we do look forward to working with you in the future. With a better defined scope of work ;)
Timeliness = 3
Budget = 4
Quality = 4
Communication = 5
Courteous = 5
Hailey Inc has been a pleasure to work with. Very reliable, professional, and quick to respond to any questions. The work that they have completed is excellent. As with most renovations in an old building some things came up that were unexpected. Hailey Inc let us know right away and worked with us on the budget so that it did not get out of hand.
Could not be happier with the work done on my two bathrooms. In one, they replaced the shower and toilet, repaired damage to the wall and baseboards, tiled the shower and floor, and painted. In the other they removed and replaced a window. The work was done quickly, everything looked great when they were finished, and the price was very fair. Two days later, I found that the shower was leaking. No problem - Matt came over the next day, repaired the problem and came back again a day later to make sure it was all fixed. I really appreciated that prompt response, and everyone was pleasant to work with throughout. I will definitely use them for any future renovations.
Hailey Inc has a TrustScore™ of 4.2. The average TrustScore™ for other businesses providing similar services in Guelph and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||N/A|
|Posted Liability Insurance||Available upon request|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2005|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Hailey Inc is an award winning Guelph based renovation/general contractor in our 12th year in business. Two time diamond winner of the Guelph Reader's Choice for best Contractor.
We started in 2005 with a focus on quality work and keeping the customer happy. The company is named after my daughter Hailey and we donate to the sids foundation in her memory. We believe in being an honest contractor and doing the job right the first time. Our goal, as a respected construction and renovation specialist, is to provide you with outstanding service and guarantee that you're as pleased with the outcome of your project as we are!
We are committed to quality workmanship and satisfied customers. We look forward to working with you to make your house a home.
Hailey Inc was awarded Best of TrustedPros in 2018 for Basement Renovations in Guelph.
|Main contact(s)||Beth Lowndes , Matt|
|Listed with TrustedPros since:||2015|
|Warranty||Hailey Inc respectfully submits a guarantee of equipment, materials and workmanship furnished by Hailey Inc for a period of two years. Equipment and materials furnished by others, but installed by Hailey Inc, are not covered by this warranty, except for the installation work. Ordinary wear is not covered by this warranty. The owner's abuse, neglect or failure to perform recommended maintenance procedures as stated in any and all owners manuals will void this warranty. Should any problems occur during the specified warranty period, due to faulty equipment, materials or workmanship, Hailey Inc will correct the problems, without charge, to the satisfaction of the owner.|
|Accepts credit cards||Yes|
|24 Hour emergency service||No|
|Licensing information||Business does not require a trade license|
|Insurance information||Insurance information available upon request|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.