This Brampton area house cleaning company is rated 3.0 from 6 reviews with a TrustScore of 1.8. Services offered include house cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
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Inconsistent, will cancel without telling you in advance, will show up at unpredictable times which makes it difficult to plan your day. The cleaners themselves are nice but they routinely miss spots, it's something different every time... and they have occasionally broken things without telling me. The company tries to make amends for things like this, to their credit, but over the years their service has gotten worse... Most recently I had a scheduled routine cleaning (same day of the week every 2 weeks) and when I E-mailed to ask what time they're coming as they were hours late and if they can be more consistent or at least let me know if they're going to be late, there was a very abrupt response "We are not coming." I asked if that means if I should find a new cleaning service. There was no response. So here we are... and I'll be finding a more professional and consistent service to deal with. You should as well.
Very unhappy. First cleaning was excellent. It then seemed to get worse. But my big disappointment was when they lost the key to my condo and didn’t tell me the truth about it initially. They finally admitted it when I investigated with our security people.
The teams have been really good however the office / management staff are horrible -hence the 3 one stars.
I had a long standing team and they took them away. Then they started moving my cleaning times without communication after we had an agreed upon day and time.
I've had 4 different teams over the last 4 months. The one "guy" in the office was arrogant in his responses to my concerns - he and the owner have made commitments to resolve issues and don't keep them. I think they are taking on too many jobs, overworking and not looking after their staff and not looking after customer service. A recipe for business disaster and I'm finished with them.
They failed to clean my home properly the first time. Suggested a deal for the next cleaning which was communicated to be scheduled at a certain time due to prior commitment; this was agreed upon and they failed. I would not recommend this company. They lack integrity.
Making an appointment on June 8th at 3.00 pm for a house clean by Happy Home
Cleaning services, we were greeted at our front door by Connie and Belinda with a great smile on their faces, they arrived well in advance of the appointed time. After the instructions, the work commenced with constant hard work and dedication, nothing was left un-turned, furniture, hangings and all the nooks and crannies were looked after. They did a great job and are a credit to their employer. When writing this review a day later sitting on my deck smelling the lilac bushes and then going into the house, well!! The fresh smell of the house, fantastic.
We have been a client of Happy Home House Cleaning, Brampton for over 25 years. The ladies who clean our home are professional and friendly as well as being efficient and thorough. It is always a pleasure to return home after 'the ladies' have been it is so clean and smells wonderful.
Happy Home Housecleaning Services has a TrustScore™ of 1.8. The average TrustScore™ for other businesses providing similar services in Brampton and the surrounding areas is 3.2. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 6 |
Approved | 0 | 6 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 3/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Happy Home Housecleaning Services may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | |
Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Brampton area house cleaning company is rated 3.0 from 6 reviews with a TrustScore of 1.8. Services offered include house cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | James Lisk |
Listed with TrustedPros since: | 2013 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | |
Licensing information | Services listed by Happy Home Housecleaning Services may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Happy Home Housecleaning Services to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.