KHL Construction Ltd. is a boutique interior design and home improvement firm. It has been established since 2012, it got the experienced project manager and the workers. Located in Scarborough but it serving the GTA and surrounding area. In order to serve our clients better, we provide various services: renovation planning, remodel plann read more...
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We did requested bathroom renovation because of John claimed experience and short timelines.
While actually he was working from 12pm until 9pm - what's absolutely terrible when you back home tired after work.
Work on Saturdays and mess in a house during 3 weeks instead of claimed 1 week.
The quality of the work is below average - everything is not aligned properly and not smooth.
During renovation he left our house with leaking tube what did damage to lower floor.
Also there was damage to the joined room what he declined to fix.
They claim warranty 1 year but that's not true. When we asked to fix minor issues - they declined to do that. Because of warranty they visited our house on Sunday did fix during 5 minutes and said that they are not going to do anything else. So now our bathroom ceiling, bathtub insulation and etc looks horrible..
The price is low but it doesn't worth it. Especially in terms of communication - constructor John doesn't speak English so you need to have translator if you want something to be done. Strongly not recommended
The November, 2015 renovation was taking long time because of the shortage of your ordered tiles, the constructors had to work over time and travelled between 2 places and finished the project as you requested as photos show from below.
I have seen the picture of the corner bathtub's top ceiling, that you can see the nail slot which is normal aspect even from view of builders, constructors and renovators.
The ceiling that the constructor only reconstructed is current bathtub's top ceiling during the bathroom renovation. The ceiling that the moisture leakage in on top of the bathroom's door, which is no where near to constructor's new ceiling. Out of his courtesy, our constructor did the minor patch for you as free of charge. The side wall of the vanity where another nail slots that is from your previous constructors, as we discussed before, this side wall was not reconstructed during renovation so it's original.
The warranty of our company didn't guarantee about the cause of abuse usage of clients and the moisture issue.
The renovation of the bathroom to repair the ceiling only not install new ceiling, so most of ceiling still from original which indicated on the contract.
If that view really bothering you, then you should consider to do the ceiling and side walls drywall replacement and paint the whole ceiling and side wall after all. Since this part of job our company was not included from the contract, the work will cost you as a new project.
Our company still consider to redo the silicon part for you as a part of our guarantee if you let us. The faucet which is leaking the constructor removed it out from the vanity as free of charge, our company can help you to assembly it back to the vanity as our courtesy. Since you provided us with the faucet you can return or exchange your faucet to your provider.
The wall behind your son's bedroom at the level of the knee, which not caused by the constructors since they were working at the bathroom side. Only went into your son's bedroom for bathroom's ceiling insulation once. Therefore, if that damage is dent or scratched, that would say the constructor did; however this damage is caused by sharp knife penetrated through the drywall, which is not an indication to show the constructor hit the wall with the ladder, or any equipment.
You mentioned to our constructors that the wall's scratch by the ladder while they were at your place. However, on the second email you mention that the scratch which caused by setting the toilet on the bathroom from November renovation 2015. In this case, I am curious how the constructor can penetrate your son's bedroom wall instead of the bathroom's wall? since there is no damage from your bathroom's wall on the same level. How can you wait for 6 months to complaint instead you can file complaint right after November?
Also I can attach photos for your complaint to show we did the job that the company shouldn't do for you as free at the first place.
As you indicate from your last email, that you decide to file the company to the small claim court, so the company also mention to its company lawyer and get ready for your action.
Before that, we hope that we can solve this issue out without going so many trouble and waste of time.
Manager of KHL Construction Ltd.
This was my first time using trustedpros. KHL and John was great.
I had a broken faucet that was leaking water everywhere and was in need for someone to replace it. Since I had no idea how to do it myself I posted a ad with pictures of all the angles I could think of.
With 24 hours I received many replies but most did not provide estimates with prices or had prices that I believed to be outrageous for a such a small job.
It was a little later that I received Johns reply. He quoted a very reasonable price and asked me to call him. At first I expected him change the price during our conservation but instead he asked me very professionally and politely questions to confirm the details of the job. He also suggest and recommended different faucets I could buy and have him install as this way it would save both of us time and me money.
After guiding me through my faucet purchase over the phone, we arrange a time for the install.
On the day of he arrived on time with a great smile. He did a amazing job and make sure everything was perfect before leaving.
I definitely recommend his service to anyone else.
HKL Construction Ltd. has a TrustScore™ of 1.9. The average TrustScore™ for other businesses providing similar services in Scarborough and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Not yet provided|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Available upon request|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2012|
|Member of TrustedPros Since||2015|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Bathtub Refinishing, Caulking, Ceiling, Closet and Storage, Concrete Work, Decks, Design Build, Drywalling, Electrical, Fencing, Floor Refinishing, Flooring, Foundation Repairs, Framing, General Contracting, Handyman Services, Home Additions, Home Construction, Home Inspection, Home Restoration, Insulation, Interior Design, Kitchen Renovations, Masonry, Mold Removal, Painting, Plumbing, Property Maintenance, Roofing, Siding, Skylights, Structural Engineering, Sunrooms, Windows and Doors
KHL Construction Ltd. is a boutique interior design and home improvement firm. It has been established since 2012, it got the experienced project manager and the workers. Located in Scarborough but it serving the GTA and surrounding area.
In order to serve our clients better, we provide various services: renovation planning, remodel planning, and even financial planning. We specialize in renovation on commercial and residential buildings.
From small to medium size projects, we do our best to ensure our customers' satisfaction.
|Main contact(s)||John Lin|
|Alternate Phone Numbers||647-713-8339|
|Listed with TrustedPros since:||2015|
|Warranty||Please don't fix or repair the work where the company had done or else the warranty will be voided automatically.|
|Accepts credit cards||Yes|
|24 Hour emergency service||Yes|
|Legal structure||Limited Partnership|
|Licensing information||Contact HKL Construction Ltd. to request licensing info.|
|Insurance information||Contact HKL Construction Ltd. to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.