Imperial Builders

4 reviews rating Write a review

It all starts with one plan, eagerly wanted, carefully crafted, and finally, proudly owned. That’s how Imperial Builders started as the GTA’s leading home builder. With over 15 years in the construction business, we are devoted to using our understanding of the design and build process to create a homes and business that welcome you.

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Contact Imperial Builders

416-457-8259
168a Oakdale Road, Toronto ON M3N 2S5

4 Customer Reviews

Rating of 1 / 5 from 4 Reviews

1 1

Imperial Builders began operations in 2010 and has received 4 reviews for an overall customer rating of 1. The average rating for businesses providing similar services in the Toronto area is 4.2. Write a review

Overall Rating Summary

Quality of Work Quality 1.0
Timeliness Timeliness 1.0
Cleanliness Cleanliness 1.0
Budget Budget 1.0
Communication Communication 1.0
Courteous Courteous 1.0

Rating Distribution

Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
4
X

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TrustScore™

Imperial Builders has a TrustScore™ of 0.0. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.

0.0
TrustScore
TrustScore 0.0 / 5.0
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The following elements are used to calculate TrustScore:

Customer Reviews Last 12 Months All Time
Total Received 2 4
Approved 2 4
Unverified 0 0
Suspicious 0 0
Overall Rating 1/5 1/5
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Complaints Received Last 12 Months Last 3 Years
Suppliers & Creditors 2 3
Employees & Sub-Contractors 0 0
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Questionable Affiliation/Association
Busines Name(s) kaslissholdings / Brampton
Notify us of other negative affiliations
Transparency
Posted License Information Not yet provided
Posted Liability Insurance Not yet provided
Posted Workers Compensation Not yet provided
Company Website No
Social Media Profiles Not yet provided
Endorsed by Peers Not yet endorsed
In Business Since 2010
Member of TrustedPros Since 2016

TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.

Complaints

Imperial Builders has received complaints from their suppliers and/or creditors

Complaints Filed By Suppliers/Creditors
Name: Brent, Received: 7/2/2017 12:00:00 AM

Complaint: Prior to Friday February 16th 2017, an agreement between myself and Kenton Skully was made for the sub-contract to excavate and remove soil and debris from a Mississauga project.

The work had been schedule to start on the 14th of June 2017 but Kenton Skully had notified for various reasons that his Excavation team would be starting late.

On February 16th 2017, work began at the property where the Excavation team began to complain about the expanded scope of work due to unclear instruction. Where the contract had outlined excavation in the front and back of the house, the team was only notified of a small amount of excavation to be done in the back and had no instructions about work in the front of the house.

Before 2pm, the owner of the Exaction Company had drop by the site to see the progress of the work and receive payment. At that point in time, a phone conversation with Kenton Skully, revealed that he was in Scarborough and would not be able to make it to the site in time to pay his workers.

Immediately the excavation team began to make threats to myself, stating that they will back fill all the work that had been done the day and possibly the house may be damaged in the process.

The threats put pressure on my to pay the workers as Kenton Skully had informed the owner of the Excavation company that I would pay him. At this point in time I when Kenton Skully called me and notified me that he wanted me to go to the bank and withdraw $1800 to pay his workers.

Since I had paid up front a deposit of 50% ($3400) I notified Kenton Skully that I would not be paying his workers on his behalf and It is not reasonable to ask me to make payments with less than 24 hours notice.

After a few hours of conversation, it was discussed between the excavators that Kenton Skully would deliver payment to the workers the night of Friday February 16th.

On the night of February 16th Kenton Skully came to my home to ask for more money in order to pay his workers and at that point in time I reiterated that there would be no further payment until his workers are paid and we evaluate the progress of the work to determine the required progress payment if any.

The morning of February 17th, the Excavators contacted me around 730am threatening to back fill the site as promises to pay him the prior night was broken.

At that point in time I went over to the site and attempted to calm the Excavator and discourage them from backfilling and damaging the property.

During this time, Kenton Skully did not answer any calls and over the next few days would periodically pick up to say, don t worry about it and I ll deal with this tomorrow

Since then, I have discovered that neither the Excavation team or the Bin and Removal workers had been paid.

I have incurred all cost of the full excavation paying monies demanded by the Excavation team and the Garbage Bin Company.

Since then, I have turned on my phone call recorder and have successfully recorded various phone calls with Kenton Skully, The Excavation team, and the Garbage Bin collected which corroborates the events in this statement as well as continually broken commitments by Kenton Skully.

Although the company is listed as Active, it is believed that Kenton no longer resides at the residence the business is registered to.

All attempts so far to recover any monies from Kenton Skully has been meet with long drawn out explanations about failure to make further progress payments to him based on a nonexistent verbal agreement.



Name: Brent, Received: 7/2/2017 12:00:00 AM

Complaint: Prior to Friday February 16th 2017, an agreement between myself and Kenton Skully was made for the sub-contract to excavate and remove soil and debris from a Mississauga project.

The work had been schedule to start on the 14th of June 2017 but Kenton Skully had notified for various reasons that his Excavation team would be starting late.

On February 16th 2017, work began at the property where the Excavation team began to complain about the expanded scope of work due to unclear instruction. Where the contract had outlined excavation in the front and back of the house, the team was only notified of a small amount of excavation to be done in the back and had no instructions about work in the front of the house.

Before 2pm, the owner of the Exaction Company had drop by the site to see the progress of the work and receive payment. At that point in time, a phone conversation with Kenton Skully, revealed that he was in Scarborough and would not be able to make it to the site in time to pay his workers.

Immediately the excavation team began to make threats to myself, stating that they will back fill all the work that had been done the day and possibly the house may be damaged in the process.

The threats put pressure on my to pay the workers as Kenton Skully had informed the owner of the Excavation company that I would pay him. At this point in time I when Kenton Skully called me and notified me that he wanted me to go to the bank and withdraw $1800 to pay his workers.

Since I had paid up front a deposit of 50% ($3400) I notified Kenton Skully that I would not be paying his workers on his behalf and It is not reasonable to ask me to make payments with less than 24 hours notice.

After a few hours of conversation, it was discussed between the excavators that Kenton Skully would deliver payment to the workers the night of Friday February 16th.

On the night of February 16th Kenton Skully came to my home to ask for more money in order to pay his workers and at that point in time I reiterated that there would be no further payment until his workers are paid and we evaluate the progress of the work to determine the required progress payment if any.

The morning of February 17th, the Excavators contacted me around 730am threatening to back fill the site as promises to pay him the prior night was broken.

At that point in time I went over to the site and attempted to calm the Excavator and discourage them from backfilling and damaging the property.

During this time, Kenton Skully did not answer any calls and over the next few days would periodically pick up to say, don t worry about it and I ll deal with this tomorrow

Since then, I have discovered that neither the Excavation team or the Bin and Removal workers had been paid.

I have incurred all cost of the full excavation paying monies demanded by the Excavation team and the Garbage Bin Company.

Since then, I have turned on my phone call recorder and have successfully recorded various phone calls with Kenton Skully, The Excavation team, and the Garbage Bin collected which corroborates the events in this statement as well as continually broken commitments by Kenton Skully.

Although the company is listed as Active, it is believed that Kenton no longer resides at the residence the business is registered to.

All attempts so far to recover any monies from Kenton Skully has been meet with long drawn out explanations about failure to make further progress payments to him based on a nonexistent verbal agreement.



Name: TrustedPros Inc., Received: 1/22/2017 10:00:03 AM

Complaint: On 2016-08-22, Imperial Builders purchased a TrustedPros Premium membership. In conjunction with the foregoing, Imperial Builders agreed to pay a set membership fee. Imperial Builders has failed to pay such membership fee and has not, to date, rectified such failure.



File a complaint against Imperial Builders

Overview Continued

Overview

It all starts with one plan, eagerly wanted, carefully crafted, and finally, proudly owned. That’s how Imperial Builders started as the GTA’s leading home builder. With over 15 years in the construction business, we are devoted to using our understanding of the design and build process to create a homes and business that welcome you.

Additional Information

Main contact(s) Mike Smith , Kenton Scully
DBA, formally or associated with Rocc Construction
Affiliations or other locations: kaslissholdings / Brampton
Listed with TrustedPros since: 2016
Residential work Yes
Commercial work Yes
Warranty Warranty details not yet provided
Accepts credit cards Yes
Year established 2010
Offers financing Yes
24 Hour emergency service No
Legal structure Incorporated
Licensing information Contact Imperial Builders to request licensing info.
Insurance information Contact Imperial Builders to request insurance details.

Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.

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