Inverness Design Build Group is a family owned and operated design/build company specializing in residential additions, renovations and custom homes. When you partner with Inverness Design Build, you receive impeccable attention to detail and premium service to turn your dreams into reality. Our commitment to you is based on our core values o read more...
When we decided that our house was getting a little cramped for our growing family, we knew a home addition was for us. Visiting the Toronto Home Show we met Peter and Debi Locke of Inverness Design Build. After an initial conversation we knew Inverness was perfect for us.
Inverness helped us decide on the size and scope of our project. Both Peter and Debi offered insights and advise, and were always available for any questions we had. Ultimately, we decided on a 3-story 1200 square foot addition, with a near complete remodel of the existing house. With the pending arrival of our first child, we had to shorten the timeline of the project and Inverness worked tirelessly to adjust to the new schedule and delivered a great quality completed house right on time.
Peter and Debi Locke are professional, courteous, and knowledgeable. They provide great insight and guidance, and have delivered a product that we are very proud of. If you are thinking of doing a renovation project, you need to give Inverness Design Build Group a call, you won’t be disappointed.
Tim and Lily Horbatiuk – Home Owners
We met Peter Locke of Inverness Design Build Group at the fall 2014 home show in Toronto when we were looking into a renovation of our kitchen, dining room and living room. He showed an immediate interest in us and our plans. Over the next several months, we discussed and refined our plans with Peter and he came up with a design for a significant renovation that would completely change the look of our house from inside and out. While a larger project than we had envisioned, we were very impressed with the design. At the same time, we were working with another firm on an alternate design but we decided to go with the larger project that Peter had proposed. We signed a very detailed contract with Inverness in March of 2015, which included several higher end details that we wanted, as well as allowances for some of the major cost items like windows and doors. Construction started in July of 2015 and progressed quickly, although our original goal of being finished before Christmas was not achieved – we moved into our new kitchen, dining and living rooms in February of 2016.
Peter and Debi worked hard to get and keep the trades on the job as needed. As we stayed in the house during the reno we were able to meet all of the trades people and they were very professional and dedicated. Inverness worked with the kitchen company to perfect the design and Debi also was there to oversee every step of the kitchen installation, including when some pieces had to be moved and/or replaced.
There are always some glitches in a large project and this was no exception, but Inverness was always prompt in responding to our concerns. There were some extra costs as a result of choosing higher end products in some places and also making changes to the plan along the way, but I think this is also to be expected for most homeowners as it is difficult to foresee every step of such a large project.
After living in our newly renovated home for several months now we are extremely happy with the job that Peter and Debi did for us and do not hesitate to recommend them to others.
Bill & Sally Wilbur
When we were “ready” for our renovation project, we called a few construction/renovation companies and were underwhelmed. Some had a patronizing attitude and others were all talk and no action. Yes and some came out to look at our project and never got back to us. We were tempted to give up but decided to go to the Home Show and see what we could find.
We talked to the people at several booths and we were impressed with one company and invited them to come out and give us a quote and although we were optimistic, we decided to look around some more.
When we came across the Inverness Group’s booth it was not manned but we looked anyway and were impressed with the photos of their work. But it looked too “high end” for us — very nice work but bigger houses than ours. While we were looking and dreaming, a lady appeared and she introduced herself as Debi from Inverness and could she help us. We talked a bit and she assured us that they worked on normal people’s projects too. We were impressed with Debi and asked her to follow up with us.
The other company from the Home Show called and made an appointment. They arrived and looked at the project and proceeded to tell us what they would do even though we had quite specific ideas of what we wanted. As many other companies had done in the past, they did not seem to want to listen to us and came back with an estimate that was way over our budget and not really giving us what we wanted.
Then Debi from Inverness called and said that she and Peter would like to come and talk about our project. It was immediately apparent that Inverness was different. It was a good thing that we were not on a tight schedule because when Peter arrived he didn’t jump right in and ask what we wanted but rather took some time to get to know us as people a bit. It was very refreshing. He listened to us and looked at our sketches and seemed to get what we wanted.
When Peter came back with his ideas and quote we were both pleased and shocked. The price was too high but the ideas were great. We talked some more and had a realignment of views and at the end felt comfortable in moving ahead.
The project was quite extensive made more complex because we decided to live in our previously renovated basement. But living with the renovation allowed us to meet the masons, the carpenters etc and wow — what a nice bunch of people. And knowing that we were living in the mayhem they showed great respect and consideration. We really appreciated that.
And as you know nothing ever goes without problems or missteps but with Peter and Debi there was never any finger pointing or excuses. They simply made adjustments and righted things. This was huge and made dealing with them easy and a real pleasure.
We absolutely love the outcome. Our new house is beautiful — almost exactly what we were hoping and planning for. 'Almost', because even months after completion there have been little glitches like sticking doors and small cracks but you know what, just a quick text and Inverness sends someone to fix the problem. It really has been a wonderful execution of our renovation project. We cannot recommend Debi and Peter more highly. Inverness is the best.
David and Sally Rice
Our 1985 builder kitchen was in desperate need of an update into the current era. We struggled to find a contractor that we could trust to bring our ideas to life and deliver on schedule. We really lucked in with Peter and Deborah Locke of the Inverness Design Build Group. They were exactly what we were looking for. We agreed upon a design which included complete renovation of the kitchen, powder room, flooring throughout main floor, lighting, painting, etc. Peter and Deborah were very receptive to fitting our ideas into their design. They provided a pretty accurate estimate and time line. The standards of workmanship shown by Peter and Deborah and their entire crew were incredible Both Peter and Deborah showed incredible people skills and were amazing in alleviating all the normal stress of a renovation. They were always available and handled any unpredictable issues with every consideration to us. The spectacular kitchen and powder room that they created for us are beyond our expectations.
Inverness Design Build Group Ltd has a TrustScore™ of 4.7. The average TrustScore™ for other businesses providing similar services in Toronto and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Busines Name(s)||Birch Island Design Build Group(Rated 3.4 / 5)|
|Posted License Information||Yes|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2012|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Inverness Design Build Group is a family owned and operated design/build company specializing in residential additions, renovations and custom homes. When you partner with Inverness Design Build, you receive impeccable attention to detail and premium service to turn your dreams into reality.
Our commitment to you is based on our core values of honesty, integrity, professionalism and service to our community. Having been involved in residential design/build for more than 30 years in Canada and the Caribbean we have amassed a wealth of experience. Let our experience work for you.
Inverness Design Builds Philosophy is:
Use our best skills and experience to the full benefit of our clients.
Ensure our company provides the best possible service to our clients.
Address all client concerns and/or problems as quickly as possible.
Excel in both design and construction practice.
Maintain the highest level of integrity and professionalism when dealing with our staff, clients, suppliers and subcontractors.
When appropriate, enthusiastically comply with all regulatory bodies having jurisdiction.
When appropriate, act as an advocate for our clients and challenge regulatory bodies having jurisdiction (such as Committee of Adjustment hearings).
Maintain frequent, open and friendly lines of communications with all of our clients.
Treat all of our clients as we would treat our best friends and families.
Manage all of our projects with a clear focus on client comfort, controlling costs and efficiency.
Maintain pristine and safe job sites.
Suggest cost-effective and practical energy-efficient construction and design practice.
Encourage feedback from our clients and suppliers in order to serve them better.
Give back to the community we serve through the support of causes and organizations that reflect our core values and those of the communities we serve.
Inverness Design Build Group Ltd was awarded Best of TrustedPros in 2015 for Design Build in Toronto.
|Main contact(s):||Deborah Gerson-Locke|
|Affiliations:||Birch Island Design Build Group(Rated 3.4 / 5)|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Inverness Design Build Group Ltd has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum