My driveway was paved June 21/16 primarily due to a four foot wide area that was damaged and cracked. This area ran across the driveway approximately 2/3 the way from the house. This was discussed in detail with the sales representative Jerry and I tried to discuss it with the job superintendent on the day the driveway was paved but he was too busy on the phone to discuss my concerns. The damaged area was also noted on the estimate instructing the crew to "remove a few buckets (of) material" from the noted area. This was not done in my presence and I was advised by one of the crew that they rolled the area well enough to compact the damage. The contract states that the work is guaranteed for one year from installation. I've contacted the company and an office representative, who was very rude, advised that material was removed, which it wasn't.
As a result, the driveway heaved in the noted area this past winter by approximately two inches, for which I have photos taken on March 14/17. The area has now settled but there are two ripples running across the driveway in the noted area. I believe that the area in question needs to be dug out, material removed and repaved at the very least. However this will be very obvious as a patched area.
Great customer service and an even more amazing job! We got Ital Paving's flyer in the mail and decided to call them for a quote. The price they quoted beat out all the other companies we got quotes from and they were able to do the job in our timeframe. Our driveway was done in one day - efficient, clean, and organized. The crew that came was polite and professional. Our house looks so much better now with our newly finished driveway - even the neighbours have come by to tell us how nice it is! Thank you so much Maurizio and the team for helping us out and doing such an outstanding job! We will definitely recommend you to anyone who asks.
I contracted with Ital Paving on June 19th, 2014 to have asphalt paving done. They said it would be done within a week and absolutely guaranteed it would be completed no later than July 7th. They did not show up. I got in touch with the sales rep who rescheduled twice, but again, no show/no call. It is now August and they still have not completed the job. The sales rep says they are waiting on getting another job in my town to make it worth their while. I have been trying to get through to someone besides the sales rep but they use an answering service for the main number so there is no way to actually speak to a person within the company. The owner is a man named Enzo but even though I have left numerous messages, he will not return my call. I looked on the Better Business website and Ital Paving has a rating of "F". I can see why.
Ital Paving (1985) Ltd has a TrustScore™ of 2.8. The average TrustScore™ for other businesses providing similar services in Vaughan and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Services listed by Ital Paving (1985) Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Posted Liability Insurance||Not yet provided|
|Posted Workers Compensation||Not yet provided|
|Social Media Profiles||Not yet provided|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||1985|
|Member of TrustedPros Since||2013|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
|Main contact(s):||Enzo Stagno|
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||No|
|24 Hour emergency service:||No|
|Legal structure:||Limited Partnership|
|Licensing information:||Services listed by Ital Paving (1985) Ltd may not require a Trade License. Check local laws to confirm license requirements before hiring.|
|Insurance information:||Contact Ital Paving (1985) Ltd to request insurance details.|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.