Italian Concrete and Design

Italian Concrete and Design. Poor quality work, very messy in the backyard. Never came and cleaned anything.

Frank and his family will take payment and not complete the job. Absolutely terrible quality and no customer service. Make sure you stay away to save your hard earned money from these scammers. They will ignore your calls and not finish what they started.

Job was done well though with a bit delay, not as promised, but after three months visible holes were noticed. Tried calling to come and see, promised but never came. Finally stopped picking up calls. Very unrealiable. I always thought Italians take pride in their work. Now I see cracks in the front and the back pad. Triying to get hold of them but they wont answer the phone. If you know them well please call and tell them to call me 403-863-4869.

I am a bit disappointed with this Family Owned company and now planning to take them

to the Court if they don't respond. Either come and fix it or refund some of the money I need to employ someone else to get the work done.

Very easy to get along with and informative I was thrilled with the results.

Italian concrete completed a large back patio with fir pit and sidewalk for us last year. They came out and were with us step by step. Helped us to understand the best finishes that work for us. We are seniors and needed slip resistant. Very very pleased. Thank you again so much guys! Haven’t slipped yet..ha!

Italian Concrete is a poorly run operation. We had a patio poured at the same time as our neighbours who had a similar experience to us. We were told that excavation, framing, rebar and the pouring of the concrete would happen on a Monday and we would be good to go by Tuesday. Then we were informed that the concrete would not be poured until Tuesday. If that was the extent of our negative experience, that would have been fine, unfortunately, that was just the beginning. We were then told that they would be back Thursday to remove the forms. Without ever contacting us, the never showed up. Our neighbour informed us that he had spoke to Frank (owner of Italian Concrete) and he was having bobcat issues, and he would not make it until Friday. We figured that was unfortunate. Friday rolled around and still no phone call, and still no one to take the framing apart. By Saturday, we had to take apart the framing ourselves because there were many sharp edges and nails sticking out and it was a real hazard for our two kids and two dogs. My wife and I both called and texted Frank several times with our concerns. If it was a text or a voicemail, we never once received a reply. If we spoke to him in person, he would tell us he would look into it, but we would never hear a reply back. Our neighbour told us he had heard Frank would be by with a jackhammer to clean up the rough edges and places where the concrete had spilled out of the incomplete framing job. 5 days later on Monday, someone came by to remove the framing (which we had already taken off) and take away the wood (which we had removed). They walked right into our yard without even notifying us that there were there. Again, we have two young boys and two dogs so that was highly concerning to us. We only know they were in our yard because our neighbour informed us. Apparently the individual who came, only removes framing and doesn’t do the finishing work. Now, 5 more days have passed and we have placed several more phone call and the job is still not finished. Unfortunate, we paid him after the concrete was poured as he had asked, having faith in him to stick to his word and comeback and finish his work. If you do make the mistake of hiring Italian Concrete, don’t mess up twice, only pay him when you are completely satisfied with the job and it is finished. After several phone calls, text messages, scheduled appointments that were cancelled and an endless supply of excuses I gave up and bought a chisel and finished the work myself. I would highly recommend saving yourself the headache and find some one else. It’s not worth it to use Italian Concrete!

Theif liar scammer. DO NOT hire. He stole our money ruined our yard and never finished the horrible job he started. We had to rehire another company to remove and do the job properly. Keep your money for a honest true concrete company.

This guy is a scam. He took our money without starting the job. He did it to a lot of people. He is not a licensed contractor but asks for money up front. Stay away from this company! What he has done was disgusting and shameful.

Nothing but lies!! Took my money and never saw him again! Hope to take him to court!! “Frank” or Francesco Morrone is a thief! Don’t hire him!!!

We have to sue him to get our money back.

Started the job, but failed to finish it. Excuse after excuse and as soon as he has your money, you will only hear more excuses.

Began the job on April 28. Backyard was torn up that day. They were suppose to pour the first half on Sunday, with the remainder on Monday. It rained Sunday, so we expected it to be pushed to Monday/Tues. Frank kept pushing it back to rain days. It was 3 weeks and finally we asked for our money back and he gave us $1500 with the remainder to come weekly for the next few weeks. I think we got lucky. Looks like another client is out the whole lot.

If Frank from Italian Concrete and Design asks for ANY money upfront, please call Service Alberta at 1-877-427-4088 and tell them that he has taken funds without having a prepaid contractors license. He is aware that he cannot take ANY money upfront, but continues to do so.