Lukas Renovation

If there could have been a 0 star review that would be the rating that this business deserves. It took us a very long time to process the horrific experience that we had with Lukasz…

Where to even begin..

Unfortunately, we had an extremely poor, unprofessional and traumatic experience with Lukasz and his team during a renovation project at my mother's apartment. The work included painting, installing a kitchen backsplash, laying kitchen and bathroom floor tiles, installing laminate flooring, and applying popcorn ceiling.

From the very beginning, the workmanship was shoddy and unacceptable.

- The flooring in the hallway started to lift and bubble just two weeks after installation. The walls were not sanded and there are numerous imperfections, with old paint visible in many areas.

- The kitchen and bathroom floor tiles were installed incompetently with thin and runny grout that washes out easily creating even bigger gaps between the tiles.

- The kitchen backsplash was left in a disgusting condition with cracked tiles, cement and grout not cleaned off the tiles, and the caulking cracking and lumpy.

They worked in an empty apartment yet still managed to leave a huge mess with paint splatter all over door handles, kitchen and bathroom hardware which til this day we are scraping off.

Additionally, Lukas and his team displayed absolutely unprofessional behavior throughout the project. They left all of their garbage on the balcony, including chicken bones and beer cans, for us to dispose of.

They wasted a lot of material due to incorrect cuts and incorrect measurements and when we presented him with the deficiencies and provided him an opportunity to rectify the work - Lukasz found them acceptable and refused to fix them.

The whole experience was incredibly traumatizing and we will need to redo the entire renovation. We strongly advise others to avoid Lukasz and his team. The workmanship and unprofessional behaviour was absolutely unacceptable.

We regret ever hiring Lucasz for this project and feel completely devastated and defrauded.

Lukas arrived on time to provide quote, and stuck to quoted price.

Before expanding work, Lukas provided additional quote, and stuck to that price as well.

Quality work was done, and proper materials used.

Lukas genuinely wants to do the job right, and gets to the root problem so the job stays looking good after they leave.

Lukas also manages the client well, placing customer satisfaction tied with providing excellent workmanship. Both are critically important to Lukas, who continually checks to ensure the customer is happy with the job.

I am now in the process of obtaining quotes from Lukas with the intention of hiring his team for two other projects.

I hired Lukas Renovation to do some renos I need done in my new condo. They helped with painting the walls, removing popcorn ceiling, and installing new laminate floors throughout my new condo. They were easy to work with, completed everything on time and within agreed budget. I will be hiring them again soon to remodel my bathrooms as I was very happy with the quality of work.