Saskatoon's Premier Service Plumbing, Heating, & Drain Cleaning Company. Offering high quality products and high quality workmanship. We always clean up after ourselves! The company where all work is completed by a Journeyperson Plumber and General Gas Fitter!
I recently had a partial bathroom Reno done by Mac and Sons. This is the second time I had used him; he had previously installed a hot water heater for me.
Mac replaced my tub, my tub surround, my old shower hardware, installed reinforced grab bars, replaced tub connection to main stack and fixed a couple of other small bathroom problems.
He knows what he doing, and very patient in explaining why he is doing something. His advice based on experience was excellent. He was professional, courteous, and neat neat (even carries booties so he won't track in dirt). He never left a mess.
Many plumbers will not tackle small Renos especially in older homes, Mac will.
Yes, I can highly recommend him, He does a good job at a reasonable cost.
Mac and Sons
I had a very bad experience with them, they came very late and they charged twice what they quoted. I would never go to back to them.
In regards to the contract's comment that I was not clear and accurate:
Well let me be more accurate, you were supposed to come in at 10am and my wife skipped work to be home when you arrive, you eventually arrived at 1pm. I got a quote from you over the phone for 150 or 170$, my plumber friend gave me a quote for 160 but I preferred no to work with a friend as it usually has complications. I understand you had to put in some extra parts and I don't expect you to put it for free, but there is a wide gap between your 170 quote and the 320 that you charged us. You put the shut-off valve in an inaccessible place and it's almost impossible to shut the valve on and off, so we had to get a sensor from you for security reason (for the case when the valve wears and fails over time). Also, you were supposed to do this job for two of our bathrooms and when you got here you only had the materials for one (which in the end I'm actually glad that you did so and we were only charged once by your expensive service!). I'll get my plumber friend to do the other bathroom and will post his invoice here, which I presume shouldn't be more than 200. It looks like we better deal with the complications of working with friends than getting over charged by you!
While we appreciate all of our customers, we simply cannot "Throw in" the parts for free. We are also required to charge GST. Your review is inaccurate and not at all a representation of our customer service.
On time for appointment- very reasonable rate--cleaned up the work site-very courteous; was very patient with explaining how a hot water heater works. I will definitely use him again and recommend him to my friends.
Thank You Matt
Matt from Mac & Sons provided very quick and efficient service when our furnace died last weekend. He arrived within a couple hours of our call, identified the problem, and had us back up and running an hour later. He was very professional, kept a clean workspace, and was very courteous.
We will definitely be using Mac & Sons in the future!
Mac & Sons Plumbing & Heating has a TrustScore™ of 3.7. The average TrustScore™ for other businesses providing similar services in Saskatoon and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
|Customer Reviews||Last 12 Months||All Time|
|Complaints Received||Last 12 Months||Last 3 Years|
|Suppliers & Creditors||0||0|
|Employees & Sub-Contractors||0||0|
|Posted License Information||Yes|
|Posted Liability Insurance||Yes|
|Posted Workers Compensation||Yes|
|Social Media Profiles|
|Endorsed by Peers||Not yet endorsed|
|In Business Since||2014|
|Member of TrustedPros Since||2014|
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Consider having a new high efficiency furnace installed. New high efficiency furnaces will pay for themselves in reduced energy costs in less time than most people think!
At Mac & Sons we have all your plumbing needs covered. High quality parts, high quality workmanship, and warrantied work is what you receive from us.
Hot water is our specialty at Mac & Sons. Whether you need a repair, maintenance, or a replacement we will take care of you. We also install high efficiency tankless water heaters that never run out!
Are your drains slow? Plugged? Is your main backing up? Give us a call, we will have you fixed up in short order. We always keep the mess to a minimum and clean up when the work is completed.
|Main contact(s):||Kimberly Couperthwaite|
|Listed with TrustedPros since:||2014|
|Accepts credit cards:||Yes|
|24 Hour emergency service:||Yes|
|Legal structure:||Sole Proprietor|
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.