Enjoy the comfort of Maritime: Doors & Windows Manufactured Locally. For over 40 years, through innovation, superior craftsmanship and a relentless commitment to client satisfaction, Maritime Door & Window Ltd has evolved as a valued choice among discerning building professionals & homeowners of all tastes. Today, from our prime locat read more...
Maritime Door and Window began operations in 1973 and has received 10 reviews for an overall customer rating of 3.7. The average rating for businesses providing similar services in the Moncton area is 3.7. Write a review
3.4
3.7
3.8
4.1
3.5
3.8
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3.2
I ordered a custom Lexan window screen for $190.60 and was asked to leave my original window screen (a 9 year old Maritime Door and Window product) for sizing. When I picked up my order two weeks later, not only was the frame of the new Lexan window screen broken in one corner and bent on one side, but the frame of my original window screen was horribly scratched with tool marks, had one missing plunger latch, and had another broken plunger latch. I asked them to replace both the damaged new Lexan window screen and the damaged original window screen, which, to their credit, they agreed to do. A few seconds later, however, they told me that they do not think that their new window screens will fit my window anyhow since, after comparing the new Lexan window screen with my original window screen, they think that the interior dimensions are different. I am totally confused at this point. Why did they not tell me this two weeks earlier before they took my money for the new Lexan window screen which they, apparently, knew they could not produce in the first place, and also destroyed my original window screen? Now I am not only left without the product that I paid for, but I no longer have a working screen for my window since they claim that they cannot replace the screen that they damaged!
1.7
We had water come into our basement when we had that terrible rain storm in January of 2018, but when we investigated what was happening and removed the drywall and insulation, only to find it had been leaking for years under our front door, which had been bought and instualed by martime door and window (We now have rott AND meldow) from this happening for years with out our knowing about what was going on. We only want this fixed but we are only being told IT WAS NOT THE DOOR,We are very upset with this company Martime Door & Window and have received no help .also our windows are not closing properly and the locks are breaking, but the do not have replacements for them.
Mr and Mrs Marr,
Thank you for giving us the opportunity to review your product issue.
Your original service call required us to measure a window for a sealed unit replacement. Unfortunately, the series of windows in your home has been discontinued, and as such, the repair parts required were not in our window technician's service van. We were also not made aware of issues with your door when the service call was booked, so we unfortunately did not send a door technician for your service call.
Based on the door pictures taken, I cannot determine the source of your water issue, but I am more than happy to send a door technician to your home to attempt to determine where the water might be coming from and what can be done to fix the issue. The warranty on the door, as previously explained, expired in 2004.
Again, we are more than happy to send a technician to your home to address your issues but your door and window hardware warranty did expire 14 years ago. As such, as we explained to your son when he called to book the service call, and as explained to you again during our meeting, there will be a charge associated with the service call.
I look forward to the opportunity to help you with your issues. I will await your call.
Sincerely,
Cynthia Wood
5
I am so pleased with the work, the windows themselves and the professionalism shown by both Max and Tyler, our installers. I know older homes can be challenging with unforeseen hiccups, but Max and Tyler handled each new challenge with a smile and great humour! They were great guys to deal with! I would not hesitate to recommend Maritime Door and Window to all of my family and friends, and anyone who's looking for great products and a superior installion experience!
1.2
1
We bought a 4 year old house 2 years ago and now some of the windows by this company have seals failing, contacted them and since I did not buy them myself I am out of luck, beware, they do not support their products.
MDW has a long track record of providing warranty protection for our customers. In fact, our seal failure warranty period has improved twice since 1998. Our original seal failure warranty was 5 years. Changing to 10 years in 1999 & to a Lifetime warranty for the original purchaser in 2003. Our seal failure warranty is comparable to other window manufacturers in our market.
5
The summer of 2014 we decided to look at getting new windows and doors in our side by side duplex in Moncton and have them manufactured and installed by October 2014.We had planned on doing one side in 2014 and next year doing the other side,but decided to do the whole building all at once and be done with it.My wife and & really know very little about windows and doors so we started Googling the 4 company's we wanted to get prices from for our 85 year old duplex.The quotes were emailed to us and the we started to go through them.We decided to go with Maritime Door & Window as they were not the lowest price but we had a nice warm feeling from them the first time we walked into their showroom & and the customer reviews were over the top with some very happy customers.And we put a lot of faith in reviews on line.The owner actually greeted us and ask if we need help and turned us over to Nancy in sales. She set an appointment up to have the estimator Maurice ( Nancy's husband ) come over and measure up all the doors and windows.The staff at MDW were greet and when Maurice showed up to measure up the windows he was professional and smiled from ear to ear and proudly wore his Maritime Door & Windows logo's on his shirt and jacket and you got the feeling that you were going to be take care of..Some of the other folks that quoted just didn't look like they cared if we did business with them or not and they didn't even show up with a vehicle with their company name on it or wore a piece of clothing with a logo on it..We are very pleased with their work and the quality of the windows and doors we received and although they were on the higher end in pricing we believe you get what you pay for in life.And the lowest price isn't always the best deal in the long run.Another factor that pushed us toward Maritime Door & Window was the fact that the installers actually work for Maritime Door & Window only, they are not doing contract work for everybody else in the city so we felt the service would be better in the long run since MDW made the windows, sold us them and installed them...They were fantastic and ever our tenants on both side commented that they were very clean and always cleaned up before they left for the day..Highly Recommend..
4.8
We just completed our home renovations in which we used Maritime Door and Window for all inside and outside doors, a patio door, a picture window and also for the trim.
What I liked best was the friendliness and open communication that my husband and I had with both Nancy and Maurice. Their work ethics were awesome! They truly care about the customer and it shows with the way we were treated. They even managed to get out windows installed earlier than planned which worked out perfect for us!
I was very impressed with Nancy and Maurice's knowledge about the products they work with. They even took the time to explain things to me since I was new at renovating. I would definitely use this team and product again. We are very pleased with how easy it all came together.
Thank you!
Debbie Carroll
5
Great service from Maritime Door & Window! I initially looked for products/installation from another company (big box store), and when they didn't follow up with me or return my calls, a friend suggested this company's services as an alternative, and local option. I'm happy she did as my new door looks fantastic and the process of choosing finishes and hardware was made painless with the help of Nancy and her colleagues! I would definitely utilize the services of Martitime Door & Window in the future!
5
Several years ago, we had 6 windows replaced in our older home by a local firm and were very pleased with the work and service. This year, we needed further work done and tried to contact the firm that had done the original work. We discovered that the owners and staff of that firm had all been hired by Maritime Door & Window. We felt it prudent to get quotes from three firms for the new work, including Maritime Door & Window. We chose Maritime for its competitive price, friendly competent staff and impressive showroom. Now that the work is completed, we are delighted with the new windows and door - even better than expected. The installers were polite and very competent..
4.8
I've been doing business with Maritime Door and Window for years for both my home and on other rental properties. They've done repairs for me as well as new installations. They do a great job. They did the most recent job earlier than I expected which was great for energy savings - we replaced all the windows and inside doors, and the tenants noticed the heating difference immediately. Maurice knows his stuff when it comes to measuring right the first time, and Nancy is great at customer service. They were also very helpful at recommending products and hardware colours that matched the style of the home. One new window broke during installation, and was replaced right away. The only problem we had with the last job is that we had asked that the old hardware be saved, but it got thrown out in error, for which they apologized.
Maritime Door and Window has a TrustScore™ of 2.1. The average TrustScore™ for other businesses providing similar services in Moncton and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 0 | 13 |
| Approved | 0 | 10 |
| Unverified | 0 | 2 |
| Suspicious | 0 | 1 |
| Overall Rating | 3.7/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Services listed by Maritime Door and Window may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Posted Liability Insurance | Not yet provided |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1973 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Enjoy the comfort of Maritime: Doors & Windows Manufactured Locally.
For over 40 years, through innovation, superior craftsmanship and a relentless commitment to client satisfaction, Maritime Door & Window Ltd has evolved as a valued choice among discerning building professionals & homeowners of all tastes. Today, from our prime location we routinely design, manufacture and install energy efficient windows and doors for a wide variety of applications and industries, including home renovation and construction. And we do it all here in Moncton, New Brunswick: doors & windows that are built here and serviced here, by local professionals.
Whether you are building, or re-modeling, you can count on MD&W to deliver worry-free, on-site installation and service you can trust. At MD&W, we are professionals, we will get it done right and are always focused on your complete satisfaction. With products, delivery, and installation fully guaranteed, you can count on us for that and a whole lot more:
Long-term satisfaction guaranteed with factory-trained installation professionals. Ensuring windows and doors operate properly and energy efficiently.
Contact us at 506 857 8108 to have an installer visit you. You can give us a call or drop by our showroom today and have one of our bilingual representatives add value to your project, big or small.
More importantly, we pride ourselves in the local, NB-based people, technology and practices we employ, earning us distinctions for quality & safety and allowing us to ensure the performance, reliability and service levels our clients require.
Check us out. Ask your contractor, ask your neighbor, visit our showroom, or call us anytime.
Whether your needs are residential or commercial, we carry a diverse and quality-assured line of products, each one offering exceptional value, the kind you only get from quality materials, careful craftsmanship, attentive service and competitive pricing.
| Main contact(s) | Nancy Doiron , Matt Goobie |
| Alternate Phone Numbers | 506-866-0891, |
| Listed with TrustedPros since: | 2013 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | Warranty details not yet provided |
| Accepts credit cards | Yes |
| Year established | 1973 |
| Offers financing | Yes |
| 24 Hour emergency service | No |
| Legal structure | Sole Proprietor |
| Licensing information | Services listed by Maritime Door and Window may not require a Trade License. Check local laws to confirm license requirements before hiring. |
| Insurance information | Contact Maritime Door and Window to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
