4.9/5We are in the business of environmental services, To us environmental responsibility and sustainable development are not simply a corporate strategy they are also our livelihood. Metro East Disposal Bin Rental Waste Disposal Residential Commercial Industrial
Metro East Disposal Inc began operations in 1995 and has received 7 reviews for an overall customer rating of 1. The average rating for businesses providing similar services in the Whitby area is 1. Write a review
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1
I rented a bin on April 8, expecting it to be picked up on May 4. However, despite numerous messages and phone calls between May 4 and June 20, Francis Santhiyapillai repeatedly promised to pick up the bin the following day, but never showed up. Frustrated with the situation, on Jun 17th I listed the bin for sale on Facebook marketplace. Surprisingly, Francis instantly responded, claiming to be on vacation but willing to pick it up on June 19. However, he further delayed the pickup, citing airport-related issues. In the meantime, my neighbors filled the bin with their garbage, making matters worse.
Based on my experience, I strongly advise against using this business unless you're prepared to endure unwarranted attacks from spiteful family members and have a bin sitting in your driveway for months.
1
This company is no good and very rude. Do not use!!!
They are scammers, liars and very very rude. Rented a bin was told one price but was charged more which i paid and now that i want them to come remove the bin from my property the owner Francis is now wanting more money to remove the bin...have sent many messages over text. I've been calling and he won't pick up and keeps ignoring my calls to come get his bin off my driveway. He keeps saying the bin will be overweight which it is not I have pics to prove its not and needs another $200 - I've been waiting over a week for this bin to be removed. He will not be getting anymore $$$ from me.
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He goes by the names Francis and Uthayan. Does not deliver or pick up the bins as per the times agreed. He quoted one price and after picking up the bin sends a second invoice saying overage. Do not trust this man. Stay away!
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Whatever you do, do not use these guys. They quote one price and charge your card a different price with no justification and no explanation. I am still waiting for my invoice after 4 months to justify charging my card an extra $200.
Don't use them. Very Dishonest.
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HE CHARGED ME MORE THAN DOBLE OF THE PRICE, I questioned him about the charges made on my Credit Card, I have sending him many messages, he replied some, but not anymore,
TIMELINESS: TERRIBLE
CLEANLINESS: It was very Smelly, I had to hosed and removed something old food
1
Horrible customer service. Originally owner told me he would drop off the bin on Friday at 3. Received a phone call at 4 saying he will not be able to drop off bin for whatever reason. Then he finally drops the bin off 3 hours later than the time he originally told us.
When speaking to the owner I was VERY specific about which bin I requested. He dropped off a larger bin and charged us more. I called him back immediately and said I want a credit for the amount he charged as I was clear to which bin I wanted. He said he was busy and hung up. Called multiple times after and he told me he does not want to speak to me and hung up. NEVER HAD SUCH AN HORRIBLE CUST SERVICE EXPERIENCE.
HORRIBLE CUSTOMER SERVICE. FRAUDULENT ways to run a business.
Metro East Disposal Inc has a TrustScore™ of 1.1. The average TrustScore™ for other businesses providing similar services in Whitby and the surrounding areas is 1.1. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
| Customer Reviews | Last 12 Months | All Time |
|---|---|---|
| Total Received | 1 | 7 |
| Approved | 1 | 7 |
| Unverified | 0 | 0 |
| Suspicious | 0 | 0 |
| Overall Rating | 1/5 | 1/5 |
| Complaints Received | Last 12 Months | Last 3 Years |
|---|---|---|
| Suppliers & Creditors | 0 | 0 |
| Employees & Sub-Contractors | 0 | 0 |
| Transparency | |
|---|---|
| Posted License Information | Not yet provided |
| Posted Liability Insurance | Available upon request |
| Posted Workers Compensation | Not yet provided |
| Company Website | Yes |
| Social Media Profiles | Not yet provided |
| Endorsed by Peers | Not yet endorsed |
| In Business Since | 1995 |
| Member of TrustedPros Since | 2013 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Here at Metro East Disposal Inc, we believe that experience and expertise will lead to great customer satisfaction Our aim is to provide the greenest and most environmentally-friendly waste collection service possible.
We are in the business of environmental services, To us environmental responsibility and sustainable development are not simply a corporate strategy they are also our livelihood. Metro East Disposal Bin Rental Waste Disposal Residential Commercial Industrial
| Main contact(s) | Ishaad Cader , Adam |
| Listed with TrustedPros since: | 2013 |
| Residential work | Yes |
| Commercial work | Yes |
| Warranty | No |
| Accepts credit cards | Yes |
| Year established | 1995 |
| Offers financing | No |
| 24 Hour emergency service | No |
| Legal structure | Incorporated |
| Licensing information | Contact Metro East Disposal Inc to request licensing info. |
| Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
