Morgan group has been in construction and renovation for over 10 years. We have a team of professional dedicated to giving home owners superior craftsmanship in all home building and improvement projects. We do interior and exterior work. Our work includes but not limited to : Home extensions Basements Bathrooms Kitchens Doors and windows Home read more...
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Ralph is very pleasant and he and his team work hard. Our renovation took a bit longer than the predicted 2 weeks and didn't turn out exactly as we planned due to some difficulties dealing with features of my old house. Overall the job is a great improvement to what we had before. There was a mistake with the dryer outlet type installed and we were able to get the electrician back promptly without extra fees. The quoted price was adhered to which was a nice surprise since many other contractors will go up from the quote. We were only charged a bit extra for the additional materials we requested. My criticisms are that the plumber did not show at the time we said meaning I had to stay home longer than I expected and that some of the outlets are not flush with the drywall, a minor detail and an easy fix.
I would not recommend Ralph (Morgan Group) for your project. Upon firing Ralph and hiring a new contractor, we came to realize that all the excuses Ralph gave us were not true and there were easy solutions to all our requests that we have since made to fix the mess that Ralph and his team left us. Hiring Morgan Group Inc. wasted our time and money, and if we could go back and hire someone else we would.
A picture is worth a thousand words. The picture clearly shows the work that was done and the condition we left behind. Yes we admit, the work took more time than it was originally planed due to the fact of the condition of the walls in the house, (house built in 1890). The client has also mentioned that other contractors have told them that the old drywall have to be removed due to the fact that it was old and in bad condition thus taking more time to handle. We have talked about the situation and there are numerous text messages back and forth pertaining to the matter. So it was no surprise to them that the time line we gave will not be met. Yet the Morgan Group Inc. were understanding about it and continued to work and deal with circumstances, although it was not part of our agreement. Morgan Group Inc. would like to point out that we were never fired; we have fulfilled our quotation to the last point ( picture shows that clearly). We had to put an end to Mrs. Alannah s never ending demands, because she would veer from the original work and were dealing with other work not related to our original quotation (numerous messages pertaining to this matter) . Morgan Group Inc. upholds the utmost respect and professionalism and we feel we have done so throughout the whole project.
We hired the Ralph Morgan (The Morgan Group) to renovate our bathroom.The work was done in a timely manner always supervised by Ralph himself. Due to some limitation of the layout of the bathroom itself they did a great job fitting everything together to maximize the unused space. Ralph is very trustworthy and I did not have any hesitation allowing him and his team to do the work while we were away.I would recommend Ralph to provide you with the renovation and service you would need for your project as he is concerned that the job is well done and the customer is satisfied.
Project #1: Repainting the kitchen cabinets, removing ceramic floor & installing hardwood floor, replacing the back splash wall, install oven hood & painting the hallway, the kitchen as well as the family room.
Project #2: Replacing the vinyl basement floor by floating floor.
Morgan Group inc. has a TrustScore™ of 3.9. The average TrustScore™ for other businesses providing similar services in Montreal and the surrounding areas is 3. For detailed information on how TrustScore is calculated, click here.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 6 | 10 |
Approved | 6 | 10 |
Unverified | 0 | 0 |
Suspicious | 0 | 0 |
Overall Rating | 4.1/5 | 4.4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Yes |
Posted Liability Insurance | Available upon request |
Posted Workers Compensation | Not yet provided |
Company Website | No |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2014 |
Member of TrustedPros Since | 2017 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
Morgan group has been in construction and renovation for over 10 years. We have a team of professional dedicated to giving home owners superior craftsmanship in all home building and improvement projects. We do interior and exterior work. Our work includes but not limited to :
Home extensions
Basements
Bathrooms
Kitchens
Doors and windows
Home cinemas
Flooring
Main contact(s) | Ralph Morgan |
Listed with TrustedPros since: | 2017 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | No |
Year established | 2014 |
Offers financing | No |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Yes |
Insurance information | Insurance information available upon request |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.
Morgan Group inc. has contributed 1 responses to the following questions posted in the 'Ask the Pros' forum