We specialize in Sales, service, installation & repairs of residential: 1. Gas Furnaces 2. Central Air-Conditioners 3. Ductless Air-Conditioners 4. Tankless Water heaters 5. Combi Boilers 6. Central Humidifiers 7. Digital / Programmable energy saving Thermostats 8. Duct cleaning 9. Balancing Air-Flow and optimising home c read more...
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Amit was very knowledgeable on what the problem was and the best way to fix it. The cost was to fix was expensive, but Amit was honest about the cost and stayed on budget. No hidden cost. Will definitely use him again.
My Navien heater was installed by OEG. It quit working when I had a houseful of guest during a weekend. OEG was not able to provide immediate service. I am glad I called Amit at NASA. The service was expensive but I believe it was worth it. He replaced the electrodes and did descaling, which is supposed to be done every few years.
He also pointed out some serious deficiencies in the original installation, and offered options which I will consider at a later date.
Hello Ravi,
Thank you for taking the time to share your experience about our service and writing such an amazing review. Happy clients are the lifeblood of our business. We aim to provide our customers with expedited service when they need it the most.
We greatly value your business and I hope to have the pleasure of providing you our Heating, Air-Conditioning and Hot Water services for many years to come.
Once again, I would like thank you for your business, and am grateful for the trust you have placed in us.
Pl. don't hesitate to call us should you require any further assistance.
Last December I asked Amit for a Lennox but he insisted that Keeprite is a better furnace, and he asked me for a deposit during his first visit or I have to pay him $150 extra, I paid him $1500 deposit and after some research I tried to cancel his service but he told me I'll charge you $1200 without installation !!! He charged me $3500 for a G9MXT which has a 5 years warranty. After installation he told me a $150 yearly maintenance is a must otherwise the warranty will not be valid. Furthermore, when I asked for an invoice he told me if you want an invoice for the furnace you need to pay extra 13% tax ! so he did not give me an invoice ! After a year I asked him for free maintenance as the price of installation was high for a Keeprite, he told me you agreed on the price and I'll hang up the line. Later I was offered to install Lennox for the same price ($3500) for my small house and found out that none of my friends do a yearly maintenance. The problem with Amit not only his high charges, poor quality devices, but also he has poor customer service/communication skills. Most of the customers who gave him good scores now will face troubles with their devices later on and they will be under his mercy for maintenance for the life of the product. Here is a link of unbiased reviews for Keeprite: https://www.furnacecompare.com/furnaces/keeprite/reviews/
Mr. Sam Gayed, called us around 2.30 AM Sunday, about "No Heat" in the house and wanted us to go there asap to check the furnace. I informed him that the service charges would be $150.00 + HST for the visit at night, OR $125.00 + HST for the visit in the morning. I also asked him if he could wait till the morning since the parts suppliers were closed for the night. He agreed.
I met him in the morning, checked the furnace & due to the age of his furnace, I suggested that he should consider replacing it instead of repairing it.
I recommended the Keeprite product since we have had extensive experience with it. We have been installing Keeprite products for the last 25/30 yrs and have had no reason to complain about the performance or the quality.
He may have enquired about Lennox, but we are not a Lennox Dealer and have no access to their products.
We offered to waive the service call charges when he agreed to purchase the new furnace from us.
He agreed to choose to pay cash to save the 13% HST.
The furnace was installed and the 10 year parts warranty registered and emailed to him. There was no offer to provide complementary yearly furnace service.
We never offered "FREE" yearly maintenance.
Now he wants "FREE" yearly service for 5 years.
We respectfully denied to provide "FREE" service.
Nasa Heating & Air-Conditioning Services Ltd are extremely professional, followed up and kept me informed throughout the whole job, and were very honest throughout the whole process. Overall, a great experience.
Thanks for appreciating our service.
Regards
Service was professional, on-time and reasonable. After inspection advised on what needed to be done. Provided price and cost information. The job was done on time and left the place clean.
We engaged the services of this company before, based on the high ratings. First, when our AC cooling system was not working in the summer, then when our heating did not work recently. He charged us hundreds of dollars for the motherboard he installed during the summer. We found out about the exhorbitant rate after we hired another company to install our AC. Needlessly to say we looked for another company again through TrustedPro. Recently when our heating did not work we called him as he was the one who installed the motherboard in the furnace. He came and for consultation/inspection of the motherboard/furnace he charged $150+ tax. It took him 5 mins alright to check it and diagnose that the igniter was busted. He then quoted me another $150 for labor as he didn’t have the igniter and needed to drive and buy it, plus the cost of the igniter, etc..which if I engaged his services would amount to $600+ to install an igniter! My instinct told me to hire another contractor and guess what I paid $175 total instead of the $600 that I would have been charged by this company. While we are aware that our old furnace needs replacement there is no valid reason that such a discrepancy in rate of charge for the same type of service should exist. I am surprised how this type of rating is given for this company thus, I am compelled to write this review.
Unfortunately, some people are unable to comprehend the information being provided to them.
Its is expensive to find parts and repair an obsolete furnace.
And we need to get paid for time spent in hunting down & procuring the parts.
Amit and Ross did a great job. Prompt in replies. Followed up even after work was completed. Very meticulous in performing work making sure everything is done correctly with no leaks. Pricing on par with other quotes. I've used NASA twice now and have been pleased.
Amit was incredible! He worked quickly, was very knowledgeable on the product, and found a solution right away. Amit is honest and extremely reasonable. Would highly recommend him and Nasa to anyone having tankless water heater issues, or looking to buy new!
Thank you Amit!
I really like the fact that Amit immediately answered my call on the weekend to hear my issue with a leaky water heater. Amit stopped by to evaluate and confirm that the water heater had in fact failed. The next day he arrived with a replacement water heater that he and his assistant promptly installed. They were extremely courteous, clean and efficient in their work. I highly recommend Nasa and will use them in the future with no hesitation.
Hello Paul,
Thank you for taking the time to share your experience about our service.
Happy clients are the lifeblood of our business.
We aim to provide our customers with expedited service when they need it the most - seven days a week.
Pl. don't hesitate to call us should you require any further assistance.
Nasa Heating & Air-Conditioning Services Ltd. has a TrustScore™ of 4.5. The average TrustScore™ for other businesses providing similar services in Mississauga and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 12 | 118 |
Approved | 11 | 117 |
Unverified | 1 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4.9/5 | 4.8/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Available upon request |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Yes |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1990 |
Member of TrustedPros Since | 2006 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
We specialize in Sales, service, installation & repairs of residential:
1. Gas Furnaces
2. Central Air-Conditioners
3. Ductless Air-Conditioners
4. Tankless Water heaters
5. Combi Boilers
6. Central Humidifiers
7. Digital / Programmable energy saving Thermostats
8. Duct cleaning
9. Balancing Air-Flow and optimising home comfort
10. Air Filtration
11. Fresh Air Ventilation
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2023 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2022 for Gas Lines in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2021 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2020 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2019 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2018 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2017 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2016 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2014 for Water Heating and Heating & Air Conditioning in Mississauga.
Nasa Heating & Air-Conditioning Services Ltd. was awarded Best of TrustedPros in 2012 for Heating & Air Conditioning in Mississauga.
Main contact(s) | Amit Gupta |
Alternate Phone Numbers | 416-879-7198, |
Listed with TrustedPros since: | 2006 |
Residential work | Yes |
Commercial work | Yes |
Warranty | On equipment repairs the warranty is: Labour - 30 Days Parts - 1 year (part manufacturer's warranty) |
Accepts credit cards | Yes |
Year established | 1990 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Incorporated |
Licensing information | Licensing information available upon request |
Insurance information | Contact Nasa Heating & Air-Conditioning Services Ltd. to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.