This Thorold area window cleaning company is rated 4.1 from 13 reviews with a TrustScore of 2.9. Services offered include window cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
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Warning warning, it's a SCAM. Charged my cc 25.00 and never heard back from them. Sent multiple emails with no reply. Tried to contact by phone, you only get there voicemail and they don't reply to any message.
Woah, scam seems a little harsh Robert. I'm sure our amazing regular customers would disagree. I apologize for the delay in getting you your booking date however we are quite busy right now and booking almost 4 weeks out at the moment. I've gone ahead and refunded your $25 booking deposit. You'll see it reflected on your card statement in 3-5 business days. Thank you for considering us to do your work.
Regards,
Ken - Owner
BEWARE....This is one of the most unprofessional companies I have ever dealt with. I had requested window washing in the early summer ...they replied stating they would not be able to do it till October...I said forget it.
So low and behold I came home the other day and my screens were in the driveway and I guess they had cleaned my windows. Next thing I know I have a 300 hundred dollar charge on my credit card. I have tried to contact these people on several occasions and left messages to no avail. In addition do you not think this company would call you to let you know they are coming in case it did not work for the customer....finally they did a half assed job.
Just had them here to do the windows and they did a great job! Windows look great. Online booking was easy and they even cleaned the windows while I was at work. Simply fantastic!
Thank you for a great experience.
Niagara Window Washing has a TrustScore™ of 2.9. The average TrustScore™ for other businesses providing similar services in Thorold and the surrounding areas is 2.9. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 15 |
Approved | 0 | 13 |
Unverified | 0 | 2 |
Suspicious | 0 | 0 |
Overall Rating | 4.1/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Services listed by Niagara Window Washing may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Business does not require workers compensation |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 2012 |
Member of TrustedPros Since | 2014 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
This Thorold area window cleaning company is rated 4.1 from 13 reviews with a TrustScore of 2.9. Services offered include window cleaning work. Read their reviews, ask about license and insurance information, and request a quote.
Main contact(s) | Ken Richardson |
Listed with TrustedPros since: | 2014 |
Residential work | Yes |
Commercial work | Yes |
Warranty | Warranty details not yet provided |
Accepts credit cards | Yes |
Year established | 2012 |
Offers financing | Yes |
24 Hour emergency service | Yes |
Legal structure | Sole Proprietor |
Licensing information | Services listed by Niagara Window Washing may not require a Trade License. Check local laws to confirm license requirements before hiring. |
Insurance information | Contact Niagara Window Washing to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.