History O'Brien Paving was established in Kitchener in 1979 by Gary O'Brien. It has always been O'Brien Paving's goal to provide top quality service at a great price. Starting small we only paved and sealed driveways, always by hand using wheelbarrows picks and rakes, always serving our customers the best we know how, explaining read more...
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I had them pave my driveway and it looks good cosmetically until they had to patch it in spots. They forgot to have my main water shut off above the pavement. I had a large puddle that stayed for hours after a rain right beside my house.
Gary was very rude with my wife after they burnt my bush beside the house down. And every time I have talked to him in regards to our issues he has started yelling at me. Public relations are not his strong point.
I am happy to have new pavement down, but it has been very frustrating experience.
These guys are truly amazing. They are courteous, professional and they really really know what they are doing. I have seen many paving jobs but the one they did for me was flawless. I would recommend this company to any family or friend. Excellent experience and the nicest guys you could meet.
O'breins paving does not stand behind their 2 year warrenty guatantee. I had work done less than 2 years ago and Gary O'brein will not return my phone calls or email messages. What poor service. Take a look at the photos and you judge if you want to use this company.
O'Brien Paving was the middle quote, but Gary was straight with exactly what he would be doing. There were no surprise additional costs for our Job. O'Brien Paving worked with our tenets, to cause as little disruption as possible. All in all it was a good experience and I will be using them again.
O'Brien Paving completed an asphalt driveway and Concrete walkway and patio for my house this year. It took a while to start the project, but this was expected as they told us they were booking 2.5 months ahead, it turned out to be closer to 3.5 months due to delays on other jobs. I would recommend booking very early I the season if you want to have work done in the first half of the summer.
The job took just under a month to complete from start to finish, but this was explained to us when we got the estimate. Gary was very helpful, knowledgeable and up front about everything we needed to know. The estimate was very comprehensive and had the exact final price we payed when complete. Also after a small deposit was made no money was asked for until the job was complete.
The stamped concrete and driveway came out beautiful. We were very happy with the end result.
Project yet to be completed. Still waiting for concrete on driveway to be sealed - One year later.
We hired O'Brien Paving on May 4th 2013.
During our driveway work, we had to call O'Brien Paving a number of times as we would have teams come and do part of a job and then would not see anyone for weeks at a time. Each time we were told that people were leaving the company and they did not have enough staff for the amount of jobs.
Our asphalt and concrete were completed at the end of October 2013. Due to the cold weather moving in we were told that our concrete would not be able to be sealed at this time, but we were assured we would be one of the first houses to be completed in spring of 2014.
I phoned O'Brien in May, and was told that we must have been overlooked and that the job would be completed by end of June. I phoned again in July, Gary apologized, and I was told it would be done in August. I phoned repeatedly in August, their receptionist was on vacation and the message on the machine stated that someone would return my call. I have yet to receive a call back. If a call had been placed, a message was not left. I phoned at the beginning of September and spoke with the receptionist who told me that Gary would get back to me. I phoned back a week later after still not hearing from Gary and was told once again that she would follow up with him and that I should hear back soon. It is now October - one year later and the work is still not complete.
O'Brien Paving Inc has a TrustScore™ of 3.2. The average TrustScore™ for other businesses providing similar services in Kitchener and the surrounding areas is 2.6. For detailed information on how TrustScore is calculated, click here to learn more.
The following elements are used to calculate TrustScore:
Customer Reviews | Last 12 Months | All Time |
---|---|---|
Total Received | 0 | 21 |
Approved | 0 | 20 |
Unverified | 0 | 1 |
Suspicious | 0 | 0 |
Overall Rating | 4/5 |
Complaints Received | Last 12 Months | Last 3 Years |
---|---|---|
Suppliers & Creditors | 0 | 0 |
Employees & Sub-Contractors | 0 | 0 |
Transparency | |
---|---|
Posted License Information | Not yet provided |
Posted Liability Insurance | Not yet provided |
Posted Workers Compensation | Not yet provided |
Company Website | Yes |
Social Media Profiles | Not yet provided |
Endorsed by Peers | Not yet endorsed |
In Business Since | 1979 |
Member of TrustedPros Since | 2011 |
TrustedPros does not validate certain information provided by contractors and vendors in conjunction with the creation or maintenance of their profile and we cannot endorse or guarantee the performance of any contractor. TrustScores are provided for informational purposes only. We urge you to use the TrustScore™ in conjunction with the tips provided in our Hiring Guide to maximize the probability of hiring the best professional for you project.
History
O'Brien Paving was established in Kitchener in 1979 by Gary O'Brien. It has always been O'Brien Paving's goal to provide top quality service at a great price. Starting small we only paved and sealed driveways, always by hand using wheelbarrows picks and rakes, always serving our customers the best we know how, explaining what needs to be done, and never doing sub-par work.
This tradition has carried forward in this family business. Gary is still at the helm with the help of his son Graeme and wife Jean O'Brien Paving has grown. We now use all the latest equipment, and complete jobs many times larger, including parking lots and private roadways. Of course we still provide the best, most cost effective personal service for the homeowner as well. We have also added to our range of services including landscaping design, construction, and concrete.
Workmanship
Whether we're paving a patch, driveway, parking lot, or roadway we use the same care, the best quality and quantity of materials, and the best engineering practices for the job. While many companies have only a 5-10 year life expectancy for a typical asphalt driveway driveway, we expect far more from ourselves with our fully engineered driveways life cycle's reaching up to 20-25 years and in some cases even more. In fact last season (2010) we just re-paved two driveways we installed in our first year of operations! That's 31 years; unheard of in asphalt driveway paving, but every year we meet customers of 20-30 years prior, who are looking for the same quality and friendly service they had the first time.
Of course we back this up with the best guarantees in the business.
Our services have expanded to include landscaping and concrete, with design services, and the same high quality we have always maintained in our asphalt paving. Always using the best practices and the right materials for the job.
Business Customers:
If you own a business and need work completed we extend the same level of personal service and attentiveness to quality as we do with our private customers. We offer peace of mind that our workmanship will be top quality and as cost effective as possible, meaning you have to spend less time worrying about your paving, landscaping and bottom line, and more time running your business.
We will work with you to ensure the work is done in the least disruptive way we can. We offer comprehensive quotes and never leave out required work in the hopes of hiding expenses until awarded the contract. We are as up front and honest as possible, making budgeting for your job easy.
We are fully insured and work with many business, contractors, and government organizations.
Business or personal, call us out for a free estimate and you'll see why we are the best company to do business with, from repairs to parking lots we'll do it right.
Main contact(s) | Graeme O'Brien |
Listed with TrustedPros since: | 2011 |
Residential work | Yes |
Commercial work | Yes |
Warranty | No |
Accepts credit cards | No |
Year established | 1979 |
Offers financing | No |
24 Hour emergency service | No |
Legal structure | Incorporated |
Licensing information | Contact O'Brien Paving Inc to request licensing info. |
Insurance information | Contact O'Brien Paving Inc to request insurance details. |
Check local laws pertaining to license requirements and verify license and insurance details provided by the contractor prior to hiring.