I am very pleased with everything from Ok Deck Doctor. I called 5 different companies and received quotes that ranged from fairly expensive to ridiculously expensive. Conrad's quote was in a great affordable range and his honesty with absolutely enlightening. He could easily have charged me a few thousand dollars more, but he suggested to me a couple alternatives that would still make deck look amazing and save myself some superfluous costs.
I would like to give mention to his employee, Kyle. He was incredibly efficient with his time. Never did I think this guy is soaking up time. He arrived on site and worked hard. My yard was always left neat and tidy. I never had to worry about my dog accidentally eating a screw or some other item. Kyle's attitude and demeanour was absolutely spot on. His work was impeccable.
Conrad was always quick to send a message to me updating me on progress. The age of my deck I figured I would be replacing a lot of infrastructure. This was not the case. Conrad could have easily taking me for extra money but his honesty was amazing.
I know that the construction of my deck was in between a few larger projects he had on the go, so I am very grateful that he was able to fit in the time to complete my deck extension - this was not a simple minor deck extension, it was fairly extensive.
I have lived in the Okanagan for many years and have seen and heard the stories of people being taking to the cleaners. I would absolutely recommend OK Deck Doctor and will definitely use their services again. Good honest work is hard to find these days. Thank you to OK Deck Doctor and their crew. Keep up the good work guys.
OK Deck Doctor replaced an old rotten deck at a rental property with a modern deck. They did it for the quoted price with zero complaints from the tenants. Afterwards, the property was clean, and there were no issues with the build quality.
A year later, the tenants had damaged part of the deck. OK Deck Doctor came and repaired the damages for a very fair price, once again with zero problems working with the tenants and a clean finished repair at the end.
Would highly recommend their services.
I liked the fact that this company did not try to do any work which was unnecessary. I also had a friend who used to be a contractor look at the completed work which he thought was "Very well done".
I appreciated the professionalism and focus on the job to be done.
Considerable schedule delays (didn't meet a single timeline previously committed to, 30 day project took +75 days), communication was poor and workmanship average. Workers on site were consistently not equipped with proper tools/equipment. Jobsite cleanliness was consistently poor. After my experience, I would neither hire again nor recommend OK Deck Doctor.
Sufficient data is not available to establish a TrustScore for OK Deck Doctor. The average TrustScore™ for other businesses providing similar services in Kelowna and the surrounding areas is 3.6. For detailed information on how TrustScore is calculated, click here.
|Listed with TrustedPros since:||2013|
|Accepts credit cards:||N/A|
|24 Hour emergency Service:||N/A|
|Licensing Information:||Contact OK Deck Doctor to request licensing info.|
|Insurance Information:||Contact OK Deck Doctor to request insurance details.|
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